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Athlete Capacity Approval — 4 Weeks No Response (Client ID: 219665)

  • May 10, 2026
  • 2 replies
  • 34 views

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I submitted my athlete capacity increase request on April 13 and have had an open support ticket since April 26 (Ticket #14078). I’ve followed up twice with no resolution.
My app Elite Edge Conditioning is live with users who are unable to connect their Strava accounts until this is approved. I’ve provided all required information including screenshots and my Client ID.

2 replies

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I have the same issue. Please keep me posted if this gets resolved for you.


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  • Author
  • Hub Rookie
  • May 10, 2026

Yes I will keep you in the loop, and if you happen make any progress please let me know as well!