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Question

Athlete capacity increase for corporate wellness app - Client ID 270213

  • August 7, 2026
  • 1 reply
  • 25 views

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Hi Strava team,

We submitted an athlete capacity increase request through the standard 
Developer Program form for our app "Thai Minh Sports Challenge Platform" 
(Client ID: 270213), and received the standard "under review" confirmation.

Some context: Thai Minh Pharma is a leading pharmaceutical company in 
Vietnam. This app is strictly non-commercial and internal-only - it's 
built to support our company's annual employee wellness program 
("Thai Minh On The Move"), encouraging staff to stay active, not to be 
sold or offered externally.

Current status:
- Currently connected athletes: 11 (already at/above the 10-athlete 
  Standard tier limit)
- We use webhook subscriptions for real-time sync (not polling)
- Intended participants: ~500 employees, event running Sept 10-30, 2026

Since our event start date is approaching, we wanted to ask:
1. Is there any way to check the current status of our review?
2. Roughly how long does this type of review typically take?
3. Is there anything additional we could provide to help the review 
   process (e.g. more usage details, screenshots)?

Thank you for your time and for building such a great platform for 
athletes worldwide.

1 reply

Jan_Mantau
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  • Hub Powerhouse
  • August 7, 2026

Hi ​@Han97kn ,

  1. Unfortunately not
  2. The review times are all over the board between days and months
  3. No, you should provide details only if Strava asks for them