Hello Strava Support Team,
I'm trying to create a new API application at https://www.strava.com/settings/api but the page only shows an error message: "Something went wrong" (or "Ocorreu um problema" / "Algo deu errado" in Portuguese).
Details:
- Account email: bello.alexandre@gmail.com
- Strava subscriber since: September 2021
- Page accessed: https://www.strava.com/settings/api
- Error: Red banner with "Something went wrong" — no form fields are displayed
What I've tried (all failed):
- Multiple browsers: Chrome (latest), Edge, Firefox
- Incognito/private mode with all extensions disabled
- Different languages (Portuguese, English)
- Different devices and network connections
- Checked https://status.strava.com — I see an active incident for "Site or App Feature Issues"
I'm a developer building a running coach application (DoneRun) and need to register an API app to integrate Strava activity data via OAuth. The integration code is ready — I just need the Client ID and Client Secret that are generated when creating an app on this page.
I've also seen multiple reports of this same issue on the Strava Community Hub:
- https://communityhub.strava.com/developers-api-7/cannot-create-app-something-went-wrong-error-message-3143
- https://communityhub.strava.com/developers-api-7/can-t-create-my-api-application-12993
Could you please either:
1. Fix the /settings/api page so I can create my app, or
2. Manually create an API application for my account with the following details:
- Application Name: DoneRun
- Category: Training
- Website: https://donefit.vercel.app
- Authorization Callback Domain: donefit.vercel.app
- Description: AI-powered running coach with VDOT-based training plans
Thank you for your help.
Best regards,
Alexandre Belo
