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Question

Does the API/Developer Team Exist?

  • April 30, 2026
  • 4 replies
  • 77 views

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After submitting my app for approval back in March - I expected to hear back within the stated 7-10 business days. I have followed up weekly, with only automated replies. And now it’s May. 

After perusing this forum, where I see many questions about other people not hearing back within the stated timeframe - I begin to wonder: does the developer team even monitor the developers@strava.com email? Or has Strava fired that entire team and left it on life support? 

Truly - this is disappointing. I don’t what else to say here, except that the customer support is dismal. 

4 replies

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  • Hub Starter
  • April 30, 2026

Waiting as well. Apparently I’ll have to wait a little bit longer….


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  • Hub Starter
  • May 1, 2026

same here. I have been waiting for 3 weeks, but no response

 


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  • Hub Starter
  • May 1, 2026

Unfortunately I’m in the same position. I’m approaching a month now… 


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  • Hub Rookie
  • May 1, 2026

I am in the same boat.  No responses except auto reply