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Question

error 403 limit exceed

  • September 22, 2026
  • 1 reply
  • 6 views

Forum|alt.badge.img

Hi everyone 

I’m having issues with increasing the amount of trainees allowed in the app.

Im running a club with 100+ athletes, and our coaching

app has already reached its limit of connected

athletes - new members now get "403: Limit of connected athletes

exceeded" when they try to authorize.

 

The app lets our club members sync their runs and receive automated

training feedback. We read activity data for each athlete's own runs

only, at low volume (a few requests per workout, after each sync).

 

How can we increase our connected-athlete limit? We're aiming to onboard all 100+ club members over the coming weeks, so a limit of 200 athletes would cover us with room to grow.

 

1 reply

Jan_Mantau
Forum|alt.badge.img+26
  • Hub Powerhouse
  • September 22, 2026

You should read though 

for information about tiers and submitting for a review. The waiting time are long though and approval is often denied.