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Question

Everyone waiting on Athlete Limit increase - let's coordinate

  • May 8, 2026
  • 138 replies
  • 3641 views

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138 replies

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Has anyone managed to get the increase in athlete limits?


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  • Hub Starter
  • June 17, 2026

Yes, mine is 999 now. Not sure if it was because of my first application from mid May, or my second application after the changes they announced to the API.


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Yes, mine is 999 now. Not sure if it was because of my first application from mid May, or my second application after the changes they announced to the API.


Great for you!! But have you a paid subscription?


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  • Hub Starter
  • June 17, 2026

Yes, mine is 999 now. Not sure if it was because of my first application from mid May, or my second application after the changes they announced to the API.


Great for you!! But have you a paid subscription?

yes.


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  • Hub Starter
  • June 18, 2026

Hi, after months waiting for an answer I received a refusal. My app is done for my running team, we are a small group and I only asked to go from 10 to 50 users. I use Strava for the connexion/create a small dashboard with training load, activity listing with comments/ratings. Each user owns his data but the coach can see them.
Do you know if there is a specific reason that could motivate the refusal? (private app? some privacy issues?)

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Thank you for submitting your application for increased rate limits and/or athlete capacity. After careful review, we are unable to approve your request at this time.

 

Common reasons submissions are not approved include:

  • The app does not offer a complementary experience for Strava users
  • API usage is not optimized for the requests being made
  • There are security or privacy concerns with the app
  • The app is not compliant with our API Agreement or API Policy

Jan_Mantau
Superuser
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  • Superuser
  • June 18, 2026

@PaulAlain That’s difficult to say without knowing details about your app. Maybe the coach seeing data from the others is the problem.


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  • Hub Starter
  • June 18, 2026

@PaulAlain That’s difficult to say without knowing details about your app. Maybe the coach seeing data from the others is the problem.


Here the images I sent to Strava through the form. Maybe you will have a better idea for the refusal, it’s not obvious to me.


Jan_Mantau
Superuser
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  • Superuser
  • June 18, 2026

@PaulAlain From the pictures I guess Strava sees it as recreating their own functionality for Fitness and Freshness and not an addition to Strava. Even more because that’s a subscriber feature and they don’t want a workaround for non subscribers to see the same by using a third party app.


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  • Hub Starter
  • June 19, 2026

@PaulAlain From the pictures I guess Strava sees it as recreating their own functionality for Fitness and Freshness and not an addition to Strava. Even more because that’s a subscriber feature and they don’t want a workaround for non subscribers to see the same by using a third party app.



Thanks, that could be that indeed, I will delete it


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  • Hub Starter
  • June 22, 2026

Client ID : 256636

App name : Fit4Care

Requested increase : 5000

Date submitted : 16th June 2026


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  • Hub Rookie
  • June 22, 2026

Hi there I requested an athlete user upgrade to 1000 (i’m a paying strava customer)

 

  • Client ID: 88770
  • App name: Widget
  • Requested increase: 1000 connected athletes (from 10)
  • Date submitted: 7 May 2026

 


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  • Hub Starter
  • June 22, 2026
  • 245459
  • 1000 from 1 
  • 5.21.26

Been a subscriber since 2019. 


Jan_Mantau
Superuser
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  • Superuser
  • June 22, 2026
  • 245459
  • 1000 from 1 
  • 5.21.26

Been a subscriber since 2019. 

You can go to 10 by yourself.