Everyone waiting on Athlete Limit increase - let's coordinate

Has anyone managed to get the increase in athlete limits?

Yes, mine is 999 now. Not sure if it was because of my first application from mid May, or my second application after the changes they announced to the API.

Great for you!! But have you a paid subscription?

yes.

Hi, after months waiting for an answer I received a refusal. My app is done for my running team, we are a small group and I only asked to go from 10 to 50 users. I use Strava for the connexion/create a small dashboard with training load, activity listing with comments/ratings. Each user owns his data but the coach can see them.
Do you know if there is a specific reason that could motivate the refusal? (private app? some privacy issues?)

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Thank you for submitting your application for increased rate limits and/or athlete capacity. After careful review, we are unable to approve your request at this time.

Common reasons submissions are not approved include:

• The app does not offer a complementary experience for Strava users
• API usage is not optimized for the requests being made
• There are security or privacy concerns with the app
• The app is not compliant with our API Agreement or API Policy

​@PaulAlain That’s difficult to say without knowing details about your app. Maybe the coach seeing data from the others is the problem.

Here the images I sent to Strava through the form. Maybe you will have a better idea for the refusal, it’s not obvious to me.

​@PaulAlain From the pictures I guess Strava sees it as recreating their own functionality for Fitness and Freshness and not an addition to Strava. Even more because that’s a subscriber feature and they don’t want a workaround for non subscribers to see the same by using a third party app.

Thanks, that could be that indeed, I will delete it

Client ID : 256636

App name : Fit4Care

Requested increase : 5000

Date submitted : 16th June 2026

Hi there I requested an athlete user upgrade to 1000 (i’m a paying strava customer)

• Client ID: 88770
• App name: Widget
• Requested increase: 1000 connected athletes (from 10)
• Date submitted: 7 May 2026

• 245459
• 1000 from 1 
• 5.21.26

Been a subscriber since 2019. 

You can go to 10 by yourself.

• Client ID: 255985
• App name: decisio
• Requested increase: 1000 connected athletes (from 10)
• Date submitted: 6 June 2026

I am a paying customer

I understand that, this is simply what the request was when it submitted it. 

Adding More Race to the list — same situation as everyone here.

• Client ID: 111286
• App name: More Race
• Requested increase: Athlete limit increase to ~5,000 (currently blocked at 999/999, getting the 403 "Limit of connected athletes exceeded")
• Date submitted: 29-Aug-2026, followed up via ticket #17768
• Use case: race/event management platform for running events; participants connect Strava to sync activities for event tracking, results, and leaderboards. Read-only, standard scopes.

No substantive response so far. Appreciate this thread pulling the requests together — hoping the collective visibility helps get the Strava team's attention.

Does this still help? I'm waiting for Strava approval so long.

Hi, I just create a new app and currently block at 10. How can you increase to 999?

Hi everyone,

Adding Trailwind to the list of pending athlete-capacity requests.

• App: Trailwind

• Current athlete capacity: 10

• Request submitted: October 4, 2026

• Status: No decision or update received as of October 25

• Client ID: 275603

I also contacted Developer Support but received the automated response stating that athlete-capacity requests aren't reviewed via email.

Has anyone submitting requests in early October received a decision yet? Is there a way to confirm that an application is still in the review queue?

Thanks!

• Client ID: 185436
• App name: Uplabs

• Current athlete capacity: 10

• Date submitted: 28th of September 2026, resubmitted 29th of September 2026, Follow up 10th of October 2027 and have heard nothing back (Ticket #18746)

I would like to know as well

Same here ​
App: Vieta
Current Athlete capacity: 10
Request submitted: 28th September 2026
Status: No response as of Oct 27th 2026
Client ID: 246472

Limit set to 10. 

Same boat as everyone else. Zero response of any kind. Tried Developer support, but got the “use the form” automated (?) message.



Mike Clucas
Co-founder
Vieta.cc

• Client ID: 280243
• App name: TrailMetrics

• Current athlete capacity: 5000

• Date submitted: October 9, 2026

Out of interest, has ANYBODY actually had an increase granted in the past few months?

 Same situation here. Adding my data point in the requested format:

• Client ID: 85786 
• App name: GlideHub (web + iOS, lap times for speed skating training, with optional upload of sessions to Strava)
• Requested increase: 10 → 1000
• Date submitted: 8 October 2026 (confirmation received the same day)

The web app has been live at glidehub.nl since June 2026, and the iOS app has been on the App Store since 29 October. We are at the cap of 10 connected athletes, so new active users can no longer connect. I followed up via support (ticket #19132, 23 October) and got the same automated reply others mention here: capacity requests aren't reviewed by email. So far no decision and no request for more information.

To the other developers: has anyone received a decision in the last few months, approved or refused? Knowing what was asked for (or what helped) would be useful for all of us who are still waiting.

And to the Strava API team: even a short status ("in review", "needs more information", or an expected timeframe) would help us plan.