Hi everyone,
I’m currently building an application that integrates with the Strava API primarily for athlete verification and limited profile display (recent activity summary, ride count, etc.).
The OAuth flow is working correctly and tokens are stored securely. However, the application is currently limited to 1 connected athlete, and additional users receive:
Error 403: Limit of connected athletes exceeded
I’m trying to understand the correct process to move from development (1 athlete) to production-level athlete limits.
I don’t see a “Request Production Access” option in the API dashboard. Is the current process to submit a support ticket, or is there another mechanism for requesting a quota increase?
For context:
- We are not replicating Strava features.
- We only request basic read scopes.
- Users can disconnect at any time.
- We comply with Strava’s branding and data usage guidelines.
Any guidance from developers who’ve recently gone through production approval would be greatly appreciated.
Thanks in advance.
