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Limited Number of Athletes

  • April 25, 2025
  • 3 replies
  • 126 views

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Hi! 

 

We have an app called MWatch.

 

The purpose of this app is connect to our smartwatches and the users can manage the health data. 

 

We have more than 15k active users, so, when they will share the exercises in the Strava app, the app returns a error saying that the app reached the total number of athletes connected.

 

When I checked the number of athletes in the API, I saw that the Strava is allowing just one athlete.

 

How can I up this number?

 

Our app: https://play.google.com/store/apps/details?id=br.com.grupomulti.multismartwatches&hl=pt_BR&pli=1

 

Best answer by Jana_S

Hi ​@nikolasthaylor29,

you’ll need to fill in the Developer Program form, here's all the details:

https://developers.strava.com/docs/rate-limits/#adjustment

3 replies

Jana_S
Superuser
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  • Superuser
  • Answer
  • April 26, 2025

Hi ​@nikolasthaylor29,

you’ll need to fill in the Developer Program form, here's all the details:

https://developers.strava.com/docs/rate-limits/#adjustment


Jan_Mantau
Superuser
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  • Superuser
  • April 26, 2025

I wonder how active these 15 k users really are if they couldn’t connect for a year.


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Hi ​@Jana_S 

 

Thanks for this!

 

I submitted the form!