Not hearing back: Athlete Limit Increase

Same issue here with client id 22059.

I got same issue , submitted request form https://share.hsforms.com/1VXSwPUYqSH6IxK0y51FjHwcnkd8 since Apr-19 , as of now I have not received any feedback about my case :(  

my client ID: 226118 

Jumping in on the conga line.. - client id: 124885

Thanks for sharing the link ​@Thangvc91 — been searching all over for this form!

Same issue with: 

Client ID

229579

Hi ​@Emily_A ,

Also waiting here with cliend ID: 219548
Should we send an email to developers@strava.com or fill the form again or both?
Thanks for your help.

I’ve been doing both since March and have gotten ZERO response.

I am in the same boat. I submitted on 4/13. emailed on 4/30, 5/6, 5/11.   zero responses.

Hey, same here, I submitted an athlete limit increase request for my app (Client ID 226373) back on April 18th, asking to go up to 15 users, and since the initial “7–10 business days” reply… nothing.

Definitely feels like these requests are just stuck somewhere...

Hi, I've also sent two emails and haven't received a reply to either, and like most people in this thread, I need to be able to increase the number of users connecting to my app.

​@Emily_A Same boat here. Stuck for a few weeks now after resubmitting all the requested details. Appreciate a nudge to get the limit increased at the earliest. 

• Client ID - 222091
• App name - Paths
• Requested increase - to 10,000 athletes (from 1)
• Date submitted- resubmitted on the 6th of May

Thanks!

​@Emily_A 

Same here its past 10 working days but my client id is stuck at 1 

• Client ID - 235236
• App name - Activ.run
• Requested increase - to 1000 or 500 athletes (from 1) i didnt quite remember how much
• Date submitted- Submitted on May 4. Follow up emails from May 20, may 27

I’m hoping strava take a look on integrations requrest.

​@Emily_A 

Same here.  Been over 2 weeks and my client ID is limited to 1

• Client ID: 137339
• App Name: Street Sweep

Same here ​@Emily_A ​@Elliot 

Applied 28th September. No response yet
Client ID: 246472

Limit set to 10. 

We’re sending out to beta users now, and the number one complaint is “Help, I can’t connect to Strava” 

I’m also keen to learn what we can do in our app exclusively for Strava’s paid subscribers. At my previous company, FulGaz, we looked at doing some things, but the Rouvy acquisition put a stop to that. 



Mike Clucas
Co-founder
Vieta.cc

Hi ​@Emily_A ​@Elliot ,

I’m facing a similar situation with my app, Afterlap (Client ID 270856), a small companion app that helps athletes make their Strava activities more personal and engaging.

Afterlap has passed Apple’s App Store review and is fully ready for launch, but the current 10-athlete API capacity limit is preventing me from opening it to more users.

I submitted my initial applications on September 4 and September 7, 2026, and received a generic rejection on September 15 without specific feedback.

I then submitted a substantially updated application on September 30, 2026 (Client ID: 270856), and received confirmation that it was successfully submitted. Unfortunately, almost four weeks have passed without any further response.

I’ve also contacted Developer Support, but they explained that application reviews are handled exclusively through the official form.

I completely understand that increased access isn't guaranteed, and I'm not asking to bypass the review process.

Would you be able to help check the status of my latest application, or let me know if any additional information is needed?

I've put a lot of time and care into this project, originally building it for my own use as a Strava athlete, and I'd really love to finally share it with more people.

Thank you very much for any guidance!

Renat
Afterlap

Client ID 270856