Cześć, do założenia konta użyłem sign with Apple i ten wygenerował mi swojego maila jako hide my e-mail. Dzisiaj zacząłem jeździć na mywoosh i tam zarejestrowany jestem na swoim prawdziwym mailu i nie mogę przez to połączyć kont. Próbowałem zmienić maila ale za każdym razem wyskakuje błąd ups something gone wrong. Próbowałem już wszystkiego. Nie mam drugiego konta zarejestrowanego na mailu na który chce zmienić. Pisałem do supportu maila ale nie odpowiadają. Konto mam od 2024 i nie chce go stracić bo mam na nim całą historię rowerową. Próbowałem resetować hasło zgodnie z tym co Strava sugeruje podając tego dziwnego maila wygenerowanego przez Apple ale nie dostaje wiadomości zwrotnej mimo że w ustawieniach iCloud mam zaznaczone aby dostawać maila ze stravy na głównego maila. Co robić?
Problem ze zmiana maila.
+1Best answer by Jan_Mantau
Hi, I used sign with Apple to create an account and it generated my email as hide my email. Today I started going to mywoosh and there I am registered on my real email and because of it I can't connect my accounts. I tried changing my email but every time I get an error oops something gone wrong. I've tried everything. I don't have a second account registered in the email I want to change to. I wrote an email to the support team but they don't respond. I have an account since 2024 and I don't want to lose it because I have my entire cycling history on it. I tried resetting the password as Strava suggests by providing this strange Apple generated email but I don't get a reply message even though I have it checked in my iCloud settings to get the email from Strava to the main email. What to do?
If you want to connect MyWhoosh with Strava you have to use the same “Sign in with Apple” method when asked to login in Strava.
The support won’t likely answer you on the same day, especially not on a Sunday and when you use email to contact them. Strava doesn’t know your Strava account based on your email address, so you should better contact them as described in
+27Hi, I used sign with Apple to create an account and it generated my email as hide my email. Today I started going to mywoosh and there I am registered on my real email and because of it I can't connect my accounts. I tried changing my email but every time I get an error oops something gone wrong. I've tried everything. I don't have a second account registered in the email I want to change to. I wrote an email to the support team but they don't respond. I have an account since 2024 and I don't want to lose it because I have my entire cycling history on it. I tried resetting the password as Strava suggests by providing this strange Apple generated email but I don't get a reply message even though I have it checked in my iCloud settings to get the email from Strava to the main email. What to do?
If you want to connect MyWhoosh with Strava you have to use the same “Sign in with Apple” method when asked to login in Strava.
The support won’t likely answer you on the same day, especially not on a Sunday and when you use email to contact them. Strava doesn’t know your Strava account based on your email address, so you should better contact them as described in
+1Uhh I don’t known how to do it. On mywoosh account I have connected strava but I don’t see the activity’s from that platform.
+27This could be also due to an outage on Strava today. You could try to do a short new MyWhoosh activity and if this still doesn’t appear on Strava, you could try disconnecting Strava in MyWhoosh and then connect Strava again.
+1Maybe it’s because of that strange mail on Strava? On Strava is 8h8b6bpzq8@privaterelay.appleid.com and in mywoosh is my real the good one.
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