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Rate Limit and Athlete Increase Request - Client ID 254501 (Wheel2Wheel)

  • Oct 18, 2026 5:16 AM UTC
  • 4 replies
  • 94 views

w2w
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Hi Strava Developer Support,

I am writing to request an increase to the athlete limit for my API application, Wheel2Wheel (W2W), as we have reached our initial capacity of 10 connected athletes.

App Details:
- App Name: Wheel2Wheel (W2W)
- Client ID: 254501

Wheel2Wheel is a cycling route discovery and group ride coordination platform designed to help local cycling communities plan routes, organize meetups, and share rides locally and globally. Users can connect their Strava accounts to import their own activities securely into the platform's route builder, with automatic privacy trims applied to start and end locations.

Could you please review our application and increase our athlete limit and rate limits so more cyclists can connect and use the platform?

Thank you for your time and support!

Best regards, Kenneth Tsang/w2w

4 replies

Jan_Mantau
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  • Hub Powerhouse
  • Oct 18, 2026 9:11 AM UTC

You have to use the request form. It is linked in section Once I’ve hit my athlete capacity or rate limit how can I get an increase? on 

 


w2w
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  • Author
  • Hub Rookie
  • Oct 18, 2026 10:31 AM UTC

Thanks. Just requested there. 


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  • Hub Starter
  • Oct 19, 2026 7:52 AM UTC

Thanks. Just requested there. 

I requested more than 3 times in the past month and i have no updates from strava

Anyone here has receive some ??


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  • Hub Starter
  • Oct 19, 2026 3:13 PM UTC

Thanks. Just requested there. 

I requested more than 3 times in the past month and i have no updates from strava

Anyone here has receive some ??

I don’t think that sending the same form three times will speed up the process, it might do the opposite.