Hi all,
My app (TORQ Events, Client ID 203313) is an existing hill-climb series platform — riders manually submit times, we score/rank them. I’ve been attempting to add a Strava integration to automate a Local Legend feature and had a rate-limit/athlete-capacity increase request denied, twice now, with the same generic template both times.
Since the first denial I made changes for API Policy §2.3/6.1 compliance: no rider's Strava data is visible to another user anymore (aggregate-only, no user-level data exposed), added a Privacy Policy, an in-app disconnect flow, and a deauthorization webhook. Resubmitted, got the same generic rejection with no indication of which reason applied.
One thing from the docs I want to ask about: I'm currently polling the API for activity data rather than using the webhook events API for activity updates — is that expected to matter for capacity approval, or is the deauthorization webhook (which I do have) sufficient?
Any insight from others who've been through this, or a way to get case-specific feedback, would help a lot.
Thanks,
Carl
