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Question

Read Limits exceeded

  • Aug 25, 2026 2:19 AM UTC
  • 3 replies
  • 211 views

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My app with 7000+ users has reached the read limit of 30K per day as we are holding an event. Many users are complaining that they can’t see their activities in my app. 

I have already emailed support@strava.com and developers@strava.com and submitted the API review. As this is urgent, if someone can reach out to me, it will be much appreciated.

3 replies

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  • Hub Explorer
  • Aug 27, 2026 3:31 PM UTC

Do you really need more than 4 API calls / user / day? It sounds like you may not be using the API and webhooks effectively, which might make your request less likely to be accepted by Strava...


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  • Hub Starter
  • Aug 28, 2026 3:51 AM UTC

how can I connect more than just 10 users?  ​@Cyril 

my limit is just 10, even though I am planning to use webhooks just to receive new activities, but 10 users is a low number


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  • Hub Explorer
  • Aug 28, 2026 6:52 PM UTC

how can I connect more than just 10 users?  ​@Cyril 

my limit is just 10, even though I am planning to use webhooks just to receive new activities, but 10 users is a low number

Hi ​@alisson_cs, see this post from the Strava team: