Hello Strava Team,
We would like to request an increase in our current user capacity, which is presently capped at 999 users. We are already at 948 active users, and with upcoming events, this limit will be reached very soon.
Fitistan is a community-driven health and fitness application with 100,000+ users and 5 lac+ active communities, where large-scale virtual challenges and runs are a core engagement format.
In our previous two challenges Vijay Diwas Soldierathon Virtual Marathon and Republic Day Soldierathon Virtual Marathon we successfully used Strava as the primary data source for participant tracking and activity validation. These events ran smoothly and received strong participation and engagement.
We are now planning to conduct more virtual runs and fitness challenges; however, the current user cap is restricting our ability to scale these initiatives and expand them further. Due to this limitation, we are also unable to promote our events at full scale, despite strong interest and clear demand from our community.
Looking ahead, we have a Virtual Marathon scheduled on 22nd February, where we expect a minimum participation of 10,000 users. Further, in the month of March, we plan to scale this to 50,000 participants for our Virtual Marathon initiatives.
Through these events, we have actively onboarded new runners and fitness enthusiasts onto Strava, contributing directly to Strava’s growing user base. This creates a clear win–win–win outcome for participants, Fitistan, and Strava.
If there is a premium plan, upgraded tier, or subscription fee required to increase the user capacity, we are fully open and ready to proceed immediately. Our objective is to continue building, scaling, and growing our events with Strava as a long-term tracking partner.
We look forward to your support and guidance on enabling a higher user capacity at the earliest.
