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Request to Increase Athlete Connection Limit

  • December 5, 2025
  • 1 reply
  • 15 views

Hi Strava Developer Support Team,


I hope you’re doing well.
My name is Gustavo, founder and head coach of IgnitRun, a training platform designed to help runners and endurance athletes monitor their progress with evidence-based coaching tools.
We currently use the Strava API to sync our athletes’ activities, allowing them to review their training load, volume, and intensity distribution while working closely with their coach. This integration is essential for the value we provide to our community.
Our application (Client ID 74947) is currently limited to only one connected athlete, which prevents us from properly launching the platform. We kindly request an increase to at least 200 connected athletes for our initial rollout phase. These slots will be used exclusively for verified club members.
For your reference, our platform can be reviewed here:
https://app.ignitrun.com/
We are fully aligned with Strava’s API policies, and we do not resell or misuse athlete data—our goal is simply to enhance their training experience.
IgnitRun is a legitimate coaching ecosystem, and expanding this limit will allow us to deliver meaningful training insights and support to our athletes.
If you need additional information about our technical implementation, data protection methods, or user flow, I will gladly provide it.
Thank you very much for your time and support.
Looking forward to your response.
Warm regards,

 


Gustavo Jofré
Founder & Head Coach — IgnitRun

Best answer by Jana_S

(Duplicate, answered here)

1 reply

Jana_S
Superuser
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  • Superuser
  • Answer
  • December 7, 2025

(Duplicate, answered here)