We have reached the 10 Athlete limit and have tried contacting support, resubmitting the app for verification, and we have not heard back on how to increase these limits.
after submission or followup email on developers@strava.com, we always get email with new ticketId. I has been around 3 months. This is really critical for us for our production application.
I have sent mail and filled forms still no response from Strava