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So The API Approval Team DOES Exist!

  • May 6, 2026
  • 8 replies
  • 300 views

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I had submitted my application and user limit increase request 20 days ago with no response. Last night, I wrote a brief email to developers@strava.com and got approved this evening.

It’s very disappointing to see this forum so full of developers waiting for feedback! Below are some factors that I think may have contributed to me getting a response. I hope this will help some of you all out!

  1. My application was very descriptive (probably overly so), spelling out exactly how the API integration served my users and why I needed higher limits. The integration is simple, just reading public routes and uploading ride recordings from my app.  
  2. The app already is on the App Store, not something in development. I know for some apps/services that’s not feasible but I do think that could have helped my application get through.
  3. For what it’s worth, probably not much, here is the exact email I sent to the team:

Subject: API Request Response

Hope you are well,

I requested app approval and more users for my Strava app over 2 weeks ago. Please take a moment to review my submission. 

 

Client ID: XXXXXX
 

Best,

 

8 replies

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Did they just approve your app, and you are stuck at 1 user, or did the increase your Athlete Connection limit as well?


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  • Author
  • Hub Rookie
  • May 27, 2026

Both!


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  • Author
  • Hub Rookie
  • May 27, 2026

Did they just approve your app, and you are stuck at 1 user, or did the increase your Athlete Connection limit as well?

Both!


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how long did it take for you to get a response back?

 


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  • Hub Starter
  • May 28, 2026

Good to hear that someone is getting a response.  Did they email you back or did you receive any communication from them at all, or just the athlete limit increase?


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  • Hub Rookie
  • May 28, 2026

I'm happy for you; it shows they're processing some requests. I hope they'll unlock the other users quickly.


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  • Author
  • Hub Rookie
  • May 28, 2026

how long did it take for you to get a response back?

 

20 days after my initial submission, about 24 hours after my email. 


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  • Author
  • Hub Rookie
  • May 28, 2026

Good to hear that someone is getting a response.  Did they email you back or did you receive any communication from them at all, or just the athlete limit increase?

Nope, just an automatic “your submission was approved”