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Standard Tier with 9,999 Athletes allowed to connect But getting FORBIDDEN since July 1

  • July 3, 2026
  • 2 replies
  • 134 views

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My Application was approved in 2024.  My Dashboard shows that I have the ability to add 9,999 Athletes.  Now when I run API calls I get “FORBIDDEN,” which I have read is happening because I don’t have a subscription.  I have a subscription. What am I missing?  it looks as though I am getting some number of api calls to succeed, but others are as of now, all are failing.

2 replies

Jan_Mantau
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  • Hub Powerhouse
  • July 3, 2026

Maybe you have more than one Strava account for testing purposes and not all of them have a subscription.


  • July 6, 2026

Hi ​@kpowe95 

Please reach out to developers@strava.com for assistance!