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Status of athlete capacity request — Client ID 228959 (submitted May 7)

  • June 5, 2026
  • 1 reply
  • 32 views

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Hi,

I submitted a request to increase my athlete capacity (Client ID: 228959) on May 7. The documented review time is 7–10 business days, but it's been over a month with no response — the June 1 update auto-bumped me to 10, but my request is still pending with no answer.

How can I check the status of this request? We already use webhooks and respect rate limits. Thanks!

1 reply

Jan_Mantau
Superuser
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  • Superuser
  • June 5, 2026

Hi ​@ciclopilot, the proposed 7 - 10 days timeline was discarded this week and replaced by an indefinite timeline without followup options.