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Strava activity times out at 9 minutes

  • November 17, 2025
  • 3 replies
  • 63 views
S
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Hello! 

I have noticed that if I start an activity on the Strava app on my Pixel watch 2, it times out at 9 minutes 

Has anyone experienced this? And any ideas on how to fix it? 

Best answer by Jana_S

Hi ​@Samj, thanks for the additional details - it seems that you're not the only one having this issue. I’ve found this older thread, people were advised to contact Strava Support (this is a community forum where users help each other when possible, but in situations like this, some deeper diagnostics is needed):

 

 

3 replies

Jana_S
Superuser
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  • Jana_S
  • Superuser
  • November 17, 2025

Hi ​@Samj, when you say the activity “times out”, do you mean that it gets marked as completed, or that the app crashes, or yet something else?

Also - there's a couple of things that you might want to check:

  • having the latest version of the app (reinstalling might help too)
  • enough storage space on the device 
  • no battery saving mode on the device that could be interfering with the recording 
Jan_Mantau
S
ActivityFix
S
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  • Samj
  • Author
  • Hub Rookie
  • November 27, 2025

Hey ​@Jana_S ,

So at exactly 09:59 it pauses the activity. And even if I try resuming it. The activity ends (my guess is that it crashes)

- yes I have the latest version installed on my watch

-Yes enough storage space

- it's not on battery saving mode

Jana_S
Jana_S
Superuser
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  • Jana_S
  • Superuser
  • Answer
  • November 27, 2025

Hi ​@Samj, thanks for the additional details - it seems that you're not the only one having this issue. I’ve found this older thread, people were advised to contact Strava Support (this is a community forum where users help each other when possible, but in situations like this, some deeper diagnostics is needed):

 

 

Jan_Mantau
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