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Answered

Timeline for Rate Limit Increase Review?

  • Feb 14, 2026 4:05 PM UTC
  • 3 replies
  • 199 views
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Hello,
I submitted my rate limit and athlete capacity increase request about 4 weeks ago (Client ID:185234 ) and haven’t received any response yet.
For those who have gone through this process, how long did it typically take to get a response from the Strava team?
Thanks!

Best answer by Emily_A

Hi ​@Cchalop1, if you haven’t heard from our team, please reach out to developers@strava.com.

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    Community Manager
    • Emily_ACommunity Manager
    • Answer
    • Feb 17, 2026 10:37 PM UTC

    Hi ​@Cchalop1, if you haven’t heard from our team, please reach out to developers@strava.com.

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      • Cchalop1
      • Author
      • Hub Rookie
      • Feb 18, 2026 10:57 AM UTC

      Thank you for your reply. I just checked my account settings again and it's all good, my limits have indeed been increased. Thank you. You can close this thread.

        w2w
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        • w2w
        • Hub Rookie
        • Oct 20, 2026 3:54 AM UTC

        Thank you for your reply. I just checked my account settings again and it's all good, my limits have indeed been increased. Thank you. You can close this thread.

        ..so might I ask how long it takes, thank you.

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