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Waiting on API access approval beyond the 10-athlete Standard tier

  • July 21, 2026
  • 0 replies
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Hi Strava community! 👋 Excited to be building on the Strava API — big fans of what the platform enables for athletes.

We've built an integration at Timeless (gotimeless.ai), a digital health company in Mexico, that syncs our patients' Strava activity data into their personalized health reports. It's fully built and we've reached the 10-athlete limit on the Standard tier — patients are actively asking us to connect their accounts, but we can't onboard anyone new until our capacity is increased.

We submitted the formal request through the Developer Program form (following Strava's process) and are waiting on a review. Sharing here for visibility in case anyone from the Strava team can take a look, and to hear from other developers: if you've gone through the expanded-access review recently, how long did it take, and any tips on what helped?

App details (in case someone from the Strava team can locate it):
- Company: Timeless (gotimeless.ai)
- Strava Client ID: 244398
- Developer tier: Standard
- Currently authenticated athletes: 10 (at the limit)
- Account email: idanunzio@gmail.com

We're read-only, we don't resell data, and our use case complies with the API Agreement and Policy — just looking to get the review moving so we can serve the patients already requesting it. Happy to share anything else needed. Thanks!