Discussions

Hi everyone!

Not sure where else to post this since when I make any Strava support requests they all get marked as Solved right away. I've tried clicking NO in the emails that get sent to me but it doesn't seem to work. Hoping maybe someone here can get that team to look at the issue. Thanks!

My phone storage was filled up, yes, all 256 GB (mostly music). I uploaded two Strava activities and neither of them uploaded GOS data. I read that I could delete some things in order to have the data uploaded, so I freed up 7 GB of space but my map data is still not showing up. Is the data gone or is it recoverable?

Hey Strava fam!I hope ya’ll doing great!I have reached my 1-month 5k streak goal. What a journey it has been! Despite not being an early bird by nature, I was determined to push myself and make every single day count in parks of Amsterdam. Working 40 hours a week, I wanted to prove that no matter how busy life gets, it's always possible to carve out time for running. This challenge was about discovering a more determined version of myself, one that doesn't make excuses. Now, 31 days in, I feel incredibly proud and grateful for all the love and support I've received.I've been sharing my journey daily on social media, and it's been heartwarming to see so many people follow along with joy:5k a day for 31 days I would love to share this story with the Strava community, as I believe it could inspire and motivate others.

Figuring out what is the best way to track yoga.

Hello,If I have an active student status on strava, can I cancel it at any possible time without incurring additional charges ?Thank you for your answers and best regards

I sent my family a link on Strava to join a family plan (I use it much more than them) and when my dad clicked on it, he tried logging into his Strava, but every time he clicked 'log in' he would get a message saying 'your account had been temporarily suspended, try again later'. He only uses Strava to upload activities and only runs a mile or two a day. He told me he has never changed his email or any of his information. Does anyone know what might be causing this or have any solutions?

  Is there a way to transfer heart rate data to another activity recorded at the same time but with a different device?The activity with heart rate misses the key segment of my ride, which the other recording has, but that one misses the heart rates.

Does anyone know why my Strava keeps unfollowing athletes without me unfollowing them - very frustrating 

I often ride at bike parks where there might be 5 or 6 trails all starting at the same point and ending at the same point but they are distinct trails and yet Strava cannot determine which one I was on. On the map it shows the trails (i.e. Strava maps is aware that there are multiple trails in this location and even shows the names of the trails) and my GPS track lines up almost perfectly with the trail and yet Strava still thinks I did the trail beside it which does not line up with my GPS track at all, except for the start and end points. Why does Strava only look at the start and end points of a trail instead of matching the mid points as well?The trail network that I am talking about is called Sticky Forest in Wanaka, New Zealand. There are lots of trails that all start in similar locations and then all end in the same spot. The trails are all on Strava maps and when I ride them, my tracks line up with the trails on the maps, plus or minus a metre or two here and there, b

Strava should consider adding annual/official races per country so it's easier for runners visiting those countries to participate. Most Athletics associations globally have a full year calendar of all official races and their entry details.

This week kicks off the biggest event on the women's cycling calendar; the third edition of the Tour De France Femmes avec Zwift. Beginning on Aug. 12 in Rotterdam, Netherlands, the racers will head through Belgium, and finish up in France on Aug. 18. This year we’ll see 154 riders on 22 teams each trying to get one of the four jerseys that are awarded. Not sure what the jerseys represent? We got you covered:->The coveted yellow jersey goes to the overall winner ->Green jersey is awarded to the leader of the Points Classification ->Polka dot jersey goes to the leader of the Mountains Classification->White jersey is awarded to the General Classification leader who is 23 years old or younger  What to learn more? Here’s some fun facts about this year’s race:

I ran 18 miles yesterday and the Strava app didn't add anything to my fitness tracker or relative effort. It usually always adds four or five points after a long run. As far as I know, it is the first time this has ever happened. Has this happened to anyone else?

My wife and I both have Samsung Galaxy phones, an S23 and an S24.  We noticed that the Strava app was very slow to load on both phones and didn't move into activities any faster than about 30 seconds, making it unusable at home.  This led me to switch of WiFi and all was working perfectly again with just Mobile Data (4G and/or 5G).  So the phones are good and the app is good but what's wrong with WiFi?I did some searching and saw that others have a similar problem with Strava and other apps and the recommendations are to disable IPV6 on your home router.  This can be done at home but doesn't fix issues we will have when connecting to other WiFi spots.Has anyone else seen this?  Is there a pending resolution? This issue is present on both the Strava Beta app and the mainstream app on these phones.

Is there a way I can just use my own segments? I just do the same ride each day and only want to see the segments I have created as private. Thanks

I'm a subscriber doing August Walk 30K Challenge.  I have walked 10K but Challenge says only 5k???

I purchased an annual subscription through Apple, but it's not showing up on my account. Additionally, I was charged immediately without the 30-day trial. I've sent a message to support with ticket #2989667 but haven't received a response. Could you help me? Please.Thank you, Morena

Launched in July 2022, our Strava Community Hub turns TWO today! Over the past two years, this space has grown to more than 40,000 registered members! We're lucky to have a Community full of amazing people like YOU.  Our team has read hundreds of posts, provided updates, posted announcements and worked with our product teams to review the ideas that you have suggested. Our Ideas Board where Community members can submit ideas and vote/comment on existing ones, continues to be popular among our members. Over the past year, we’ve had the pleasure of marking a number of these ideas as ‘

Sesiapa dari sarawak? TRANSLATION:  Anyone from Sarawak?  

I recently adjusted my HR zones on Strava based on the fact that A: I'm getting older and my max HR is probably lower than when I signed up for an accountB: My PRs are slower, as I've suffered from injuriesC: My RPE at various HR.  For instance, I feel like I'm at LT1 (aka the top of zone 2) at about a HR of 130ish.  The auto settings had this HR set at 139 previously, so I lowered it to 130All of these things should mean that Strava recognizes that I'm in a higher training zone at a given HR.  However, after making the changes, my relative effort numbers have been very low, compared to where they were for similar runs or rides.  For example: Today's ride, power output of 109 watts for 1:20 ish.  RE of 17Similar ride from last week. 113 watts for 1

Happy August & welcome to the hub! The Community Hub is a space for our members to share ideas, ask questions, share product knowledge, get updates and so much more. If you’re new here, here are some posts to get you started: New to Community: Ready, Get Set, Go! and Tips on Posting on Community. If you’ve been here awhile, thanks for all your contributions, we’re happy to have you here! As we enter August, the days are becoming shorter (for those in the Northern Hemisphere) and families are squeezing in one last summer vac

I completed the elevation Red Bull Vert - I -Go Challenge with with 72,037 feet but when I scroll down to see my actual result it is only logging me with 67,453 feet and it seems it did not count my activity. Why would this have happened. I did not change any preferences on the app and my activity recorded like all others did. It is disappointing to have over 3,500 feet of elevation gain not counted towards my actual placing even though it says I logged that amount on the top of the page. 

Hello! Since the Community Hub launched 2 years ago we’ve seen almost 2,000 ideas submitted to our Community Hub! Each and every one of these ideas have been read and reviewed by our team. We pay close attention to what is being voted on and the discussions that are being had. That being said, we have learned a lot as our community has grown and we’ve made some updates to our Idea Statuses that we want to share.  What do the Idea Statuses mean?Ideas can have one of the following statuses assigned to them: New Idea: Newly submitted idea awaiting review by the Strava Moderation Team Open to Voting: Idea has been reviewed by the Strava

Hi, I just bought a new Apple Watch and when selecting the watch face was able to add a variety of “complications“ (micro buttons on the watch face to access other apps). Setting up I was able to choose Strava as a complication (micro button), but it required me to log into my Strava account on my phone (I got a new phone at the weekend too  so needed to login to my Strava account for the first time on that phone). I did this but still couldn’t access Strava through the micro button. I restarted the phone and watch and now the option to even select Strava has disappeared from the complications menu. Can anyone help please?

Hi,I deleted an activity in error. I submitted a request to have the activity restored. I received a confirmation PopUp that the email was sent. However, I was not assigned a ticket number and I cannot see a pending request. I resubmitted several times with the same result. Is anyone aware of a contact number for STRAVA?