Solved

Hi,Strava doesn’t save heart rate after workout. It is connected to sensor, dispplays heart rate during workout but after finish and save - it is not displayed in App. All permissions are ok. Thx!

please increase the limit stravaStravaMistake 403: Too many athletesThe limit of connected athletes has been exceeded. If you are the developer of this application, please contact Strava Developer Support to request an increase in the quota.application id 163714

I usually record my running activities directly with Strava, but I tried running with Runna for the first time recently and had it import my run into Strava. I also recorded on Apple Fitness, which imported into Strava. Why are the stats so wildly different across the three platforms? I looked back in my activity history and these discrepancies are a rather common occurrence with Apple Fitness imported activities. Now that I’m training for a race, I’m most concerned about getting an accurate idea of my actual pace.

Using iOS 18.4.1when I bring up the Progress screen and scroll down, the screen is locking when the Monthly Activities graph appears. (The graph is not updated). This seems to have happened since 411.0.0 release. The only way to unfreeze is to close the app. Have tried phone power cycle and delete and reload app, but no change.Anyone else seeing this?

Dear Community,I recently did a run this week with a large group of runners.Strava had auto-grouped me with the other runners when I uploaded my activity into Strava.  However, I accidentally pressed the "Leave Group" for the run activity.Is there a way for me to manually add myself back to this Group Activity without deleting and re-uploading from my Apple Fitness?I did lodge a Strava support request (#3362083) but have yet to receive any constructive feedback. Strava simply advised me to refer to their FAQ page which doesn’t address this issue and this Community Hub page.Many thanks, team! Regards,Ivan   

Hi! My Strava statistics on my profile only show the distance I’ve covered this year from running, not other sports (hiking, walking, riding etc). Is there a way to fix this? Thank you! 

TITLE - Should say commute but I can’t now edit it.  All my walks on Strava can only be tagged as a commute. This also happens to my rides, but not every time. It’s the only option I am ever given when I set the activity type from being blank to commute.  it’s not possible to edit this after it’s been saved either. I still only get the check box for commute.  I’ve seen others say this is due to a connected device, or another app, setting it. However, I don’t have another device at all (just the iPhone I run Strava on) and don’t use any app that’s connected either.  Any ideas?

Hello Strava Community, I have developed a non-commercial application named “FitScore” aimed at helping my office fitness group track and compare our activities. The app utilizes Strava data to generate weekly leaderboards, assign badges, and provide insights into our performance. To enhance the functionality of the app, I am requesting access to the following scopes:  activity:read_all profile:read_all  These scopes will allow the app to access detailed activity data and profile information necessary for generating accurate and personalized insights. The application is intended solely for personal use within our closed fitness group (20-25 members) and will not be distributed publicly or used for commercial purposes. I appreciate your consideration and am happy to provide any additional information required. Thank you!

I import data from my Apple Watch. But no matter what I do — turn off phone, turn off watch, log out of app — I haven’t been able to get anything to upload since June 7. Once or twice when I’ve turned off the phone one workout appears to be imported (I’ve done more than one since then) but it disappears when I try to click on it. Any advice gratefully accepted! 

I am a Huawei Watch Fit 3 user. prior to this issue, everything works fine. Whenever I want to upload my workout, I would just connect my heart rate smartwatch, then record my activity through strava. yesterday, when I after I clicked save the activity, apparently, my activity doesn’t record my heart rate trend during work out. Instead, when I scrolled to my activity—the heart rate page—it shows the information that implies there’s no heart rate stored during the activity. And I was confused, because during the workout, my heart rate broadcast was connected to strava and that I could see clearly about where my heart rate is at. today, I tried another workout (walking), because workout feature still doesn’t work. So I think, might as well just try another sport. After a few meters, I tried to upload, and my activity isn’t uploaded at all. When I pull the refresh, the processing activity just gone. i am currently participating in a challenge in which requires strava every single day. And

I’ve been using the Polar H10 with Strava (recording directly on Strava) for a while, and it always connected fine. Lately though, I can see my heart rate during the activity, but once it’s saved, the HR data is gone. Pretty sure it’s a bug from a recent update.Anyone else having the same issue?

Hello, I recently built a web app that utilizes data coming from Strada’s API. In that data there was a field named suffer_score, which seems to have disappeared within the last month. I’ve researched as to why, but could not find any documentation that this field was removed or renamed (I was thinking it may have been renamed to relative_effort).As a result of this field being removed unexpectedly, part of my app no longer works. Has anyone run into this issue before, or are there any solutions available? Thank you.

Hi Team, I am new to the Strava API and struggle to get the relative_effort and private_notes for my activities via the API. Anyone who solved this yet? activity:read_all is set.Many thanks Fabian

Hello,Long story short I needed to edit an activity in Garmin Connect but there is no way to push the edited ride to Strava. I have been trying to navigate editing the TCX file to reflect the details. I have figured out how to adjust the mileage and time, but can't figure out how to edit the elevation gain in a TCX file. Any suggestions?

Hi All,  I am a Huawei Fit 3 watch user, previously my heart rate info (avg HR, max HR) is displayed on the activities every time I broadcast my HR from my huawei watch (image 1). But since 3 days ago my heart rate info went missing from my strava app (image 2). Before the activity started the HR info is displayed, and throughout my workout the HR info still displayed. However once I finish my workout the only thing that recorded is the time. I’ve tried to :Connect and disconnect the huawei watch with strava  Ensure my huawei and strava are on the latest version  Ensure all of the permissions are allowed on both huawei health and strava (data sync and data permissions) Install and uninstall both huawei app & strava  Forget device and re-connect the watch with my iphone Reset my watchI also went to huawei center, they said this might be bugs from Strava since the watch already successfully broadcasts the HR. Does anyone experiencing the same thing? I’m currently joining a virtual ru

The new route is broken for over a week since the launch of the new heatmap. Plotting any point gives an error Tried on Chrome, Edge and on multiple PCs. Tried several different settings including manual mode on/off, heatmaps on/off. 

Is anybody struggling to build a route today? I have tried across multiple devices and in manual and non-manual mode and the result is the same. I keep getting the error message telling me to make the way points closer even though I am doing this. This is very frustrating as I really need to get this route built ASAP. I have turned off devices, restarted them,  re-logged in et cetera, all the normal things but nothing seems to be making any difference! Any ideas please?

It seems the issue is back that plagued route builder for a while a little while back. You can start building a route but after maybe 10-20 waypoints all other waypoints just trigger error messages. This even happens when you discard the incomplete route and start over. It starts working again after a day or so, but that means you never can complete the planning of any real-world route. There must be some overly restrictive configuration for the number of requests that are let through to the back-end. Please fix asap, this renders the route builder broken for everything other than super short routes.

The past couple of days I have been unable to create routes in Strava. It’s very strange because I have had no issues in the past. The process of creating a route starts okay, but then as points around 50km, I get the following error message...“Error: Sorry, we couldn’t complete that action. Please try plotting the point again. This can occur when routing across large distances, so try plotting more frequent waypoints that are closer together.”I follow the direction in the error message and it doesn’t help. If I cancel out of the route in progress, and start over again, I get the same error message almost at the beginning of mapping out a route.This is very frustrating! Has anyone else had this issue lately? Have you been able to resolve it? If so, how?

There may be two problems here: I have used a polar heart monitor for more than one year without issues. then the processed activity started to show graphs which had a flat heart rate intermittently within the exercise. A new battery made no difference. I assumed the monitor had broken down and bought a HRM PRO Garmin. While exercising I can see a heart rate which is in line with the activity of that moment. After the activity has been processed there is no heart rate graph at all. I have reloaded the Strava app to make sure it is the most up to date version. I have paired the monitor a number of times. Nothing gives me the desired result. Please let me know what else I can do or if there is a software hiccup which only you can fix? thanks.

Once again, a basic capability of Strava that was working fine has decided suddenly to not work at all.Trying to create a route. Select my start point, fine. But when I select another point, no matter how close or far, I get the dreaded "Error: Sorry, we couldn’t complete that action. Please try plotting the point again.This can occur when routing across large distances, so try plotting more frequent waypoints that are closer together." Closer together than 1 km???And yes, tried this in multiple browsers, same story. Even tried importing an existing route and editing it ... same story, the big red banner.Any help/comment/feedback/suggestions appreciated. Just doing my head in.

Dear Community,All emoji`s from my Strava web version are gone or being replaced for abbreviations after one of last Strava`s updates.It this gonna be fixed?

I've been using Strava for a few years and entered all of my bikes.  Most of them were prior to using Strava so the mileage log starts from that date.  Is there any way to update that with the total mileage ridden prior to the Strava start date?

Hi all,I'm building a React Native app using Expo (in a development build on Android), and I'm integrating Strava OAuth. I'm using a custom URI scheme for redirection, generated like this:const redirectUri = AuthSession.makeRedirectUri({ scheme: 'runquest', path: 'strava-redirect', }); This results in a URI like:runquest://strava-redirect I'm primarily using the mobile authorization endpoint:https://www.strava.com/oauth/mobile/authorize But I’ve also tried the standard web endpoint:https://www.strava.com/oauth/authorize In both cases, when the user clicks "Authorize", I receive an "invalid redirect_uri" error from Strava.What I’ve tried: Setting "runquest" as the Authorized Callback Domain in the Strava Developer Dashboard Setting "localhost" as the Authorized Callback Domain in the Strava Developer Dashboard Trying variations like runquest://, runquest://strava-redirect, and runquest Testing with both OAuth endpoints My questions: What should I enter in the Authorized Callback D

I have a question - why there is no option to load all photos and videos beforehand when I save a workout from my Garmin? For me, the workout first appears, then I add videos and photos. And in the meantime, up to 50 people give kudos, for an empty workout without photos!It should rather be that I have to load all media first, and save the workout and publish it on the feed at the end, when everything is ready.Please do this, because otherwise people watch empty workout records sometimes for 10 minutes because I have a lot of videos from the camera, and I care about a good presentation of the activity. 🚴🌟