Solved

Why is there no discount for pensioners or people on low income.

I've noticed that links with certain domain names, such as.xyz or.com, are supported (meaning they're recognized and clickable), but.app domains are not. Is there a list of domains that are supported? Unfortunately, my Strava app currently uses a.app domain. Is there a plan to provide more support?  

When I check my efforts on a given segment, Strava always shows "Running Power" (watts) by default, instead of heart rate — and there’s no way to change this or set a personal preference.I’d like to request that users be allowed to choose which metric is displayed by default in the segment effort table.For short or consistent segments, GAP (grade-adjusted pace) and power are strongly correlated with actual pace. In these cases, showing watts doesn't add much value if pace is already shown.However, heart rate does reflect meaningful differences in internal effort between similar paces, and is a crucial metric for runners who want to understand their performance and progression.With modern watches now sending power data automatically, users are being forced to view data they didn't opt into — and in many cases, it's not useful or relevant.Thank you for considering this improvement. It would make the analysis experience much better for many of us.

Is there a way to record 5 mile best efforts? I see 5k and then 10k and then 15k and then 10 mile but no 5 mile and 5 miles is such a common running distance.

I was being charge amounting of 4975.59 last May 31 2025. I canceled the subscription in the same day that I was being charge it was not intended to use this app since I barely used it at all I try to submit ticket but no response to it. I canceled May 31 but since it's weekend I decided to wait till Monday but still no response and I submit another ticket and it's says it's solve even it didn't check. At all Pls solve this issue ASAP I canceled the subscription before 14 days pass and request a refund  

How to report security issues? I tried contacting security@strava.com but got no reply...  

Hello!I'm sure many people who do different sports - other than those under biking and running umbrella - would love to be able to join more challenges and earn more trophies (aside “moving time” or “ten days active” trophy). That's why i propose the option to join riding challenges with different vehicle type that you take rides on OR add challenges for different types of sports such as inline skating, skating, longboarding, etc. 

I have asked here regarding on when I would get a refund on my premium subscription and the person that replied said that Strava is experiencing extreme backlog regarding tickets and I definitely understand that. However this raises a question from me. Would Strava still refund me even after the 14 day "grace period" if it was Strava's fault for not replying? If a Strava support member is seeing this, please answer..

How can I determine my V02 Max?I thought it was on Strava somewhere but I can’t find it. 

Hi, all,  I just completed my longest run, and it’s not included among my Strava activities. 🤨 I used my Apple Watch, hit Pause, hit Finish, and hit Save.Any chance it’s still in the system and can be retrieved? Thoughts?Thanks.

May I know if I search an athlete on strava and view their profile & activities, will they know? Will I leave any footprints? 

My bike workouts show power and heart rate by distance but this isn’t helpful partly because they are indoor workouts and also because the intervals are time based and I want to see the power and HR ranges over the same time period. How do I change the x axis to be time based. 

Why are strava still blocking links and URL’s. this is what grows our cycling club, around routes and meet ups. Drive me absolutely insane 

I'm not understanding how it why my rides have been red flagged! I have ridden 100 percent outdoor all ridden milage!  I do not have a vehicle,  therefore it would not be possible to have any car rides or unrealistic flaggable segment efforts.  I need this to be resolved and credited back all my milage! Please help?  Review it all you'd like!  I pedalled every stroke of the pedals! 100 percent outdoor with no assist either! 

As a multisport athlete training for triathlons, I often perform structured back-to-back training sessions—e.g., a hard bike ride immediately followed by a run (BRIC workout). Currently, these are treated as two separate events in Strava, which underestimates the total load and recovery impact.I'd love to see an option to combine workouts or flag them as linked sessions so that the Fitness/Fatigue/Form metrics reflect the true physiological stress of a combined effort.Thanks for considering a feature that would significantly improve training analytics for everyone, especially triathletes and duathletes.

Hi.  Are the servers being slow this afternoon?  I can see my ride in my activities but not on the home feed.  I can also see others I follow, their activities if I go directly to them but they also not on the home feed.  I uploaded my ride over 3 hours ago.  Thanks 

Since Monday, I’ve noticed a significant delay (about 2–3 hours) in the appearance of activities in the feed. This affects both the activities of people I follow and my own activities appearing on others’ feeds.Strava status showing no abnormalities, this issue seems widespread, as people who usually receive tones of kudos are experiencing delays as well - they simply start to get any kudos later as well. Activities eventually appear in chronological order, suggesting a possible delay in server processing. The issue persists regardless of whether activities are uploaded via Garmin or Zwift. Interestingly, when accessing someone’s profile or club feed, the updates are live and function as expected.Location: Europe

There is a problem again today with posting on the feed again. My today's running workout posted at 1 pm has been waiting for two hours by not on the feed. Please do something about it, such situations have been going on for a month or more. Thank you very much for your concern. 

why after i have running, my feed didnt show up my watch under my shoes gear ? please check my attchedThankyou

I would like to define my individual zones as measured in my performance diagnostic. It seems not to be possible but I cannot believe that. I can only find to set my FTP value but I would like to set the other values precisely. Same goes for heart rate. Thanks for any pointers!

I cannot see any suggested routes for any selected activity when using the Strava website. The Mobile app is working and i can select “Map Only” or “routes” but nothing on the maps via the webstie.

I used to share my activity by downloading the transparant data that display distance, pace, and moving time. But lately, i found that every time i wanna do the same, data that displayed are distance, elev gain, and moving time. Im trying to fix it through setting or edit activity and else but couldn't find anything. So, How to replace that elev gain data by pace as before?To add some contex, this have been happen since i run above 5k in more varied track.Thanks

Hi I need help. Has anyone had this issue and has fixed it?? I did a long run this morning and it imported from my Apple Watch like usual but it’s not showing up. It’s check marked as imported but does not show up in feed or adds to my distance etc.. I don’t know what else to do I feel like I’ve tried everything. Restarting my phone, deleting the app and re installing multiple times, deleting it from my watch and reinstalling, I even tried exporting the file from my Health app to my iCloud and then to Strava website and that didn’t work either. 

I delted a race route from my acount now the community can now no longer follow the route. How can I restore the route?

Strava occasionally mixes the distances in my activity totals. I mostly cycle using a Garmin device, but also track walking activities with my iPhone on the Strava app. After the walk, I upload the activity and change the description to “Walk”. Strava usually excludes the walking miles from my cycling total, but occasionally the walking distance is included in total cycling miles. Once included, I have been unable to get the miles out unless I delete the activity. Any insight into the way to correct would be appreciated.