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Both my wife's and my activities no longer important from IFit. Tomorrow will be day 3 and it is happening from multiple pieces of equipment. Nordictrack x24 bike and a rw900 rower. I also have a tacx but haven't used it yet to help determine if it's an IFit issue or a strava issue.We both un-paired and uninstalled both apps then re-download and reconnected the apps, still nothing.

I totally understand I need to be patient in receiving a response to my ticket. I would really appreciate if someone can give me an estimate of how long I need to be patient? 😁 I am a paying subscriber and my ticket has been outstanding for 11 days now.Thank you! 

I can no longer import workouts from apple health, both automatically and manually.Any running, walking and cycling workouts recorded on the Apple Watch does not sync to strava. However other workouts such as Strength training does sync. iOS version: 18.1.1strava version: 386.0.1watchOs version: 11.1 

The transparent image within the Share option is not getting populated properly. I have attached the screenshot indicating how the numbers are getting cropped. I am using Samsung S21 FE. One UI 6.1. Android version 14. Please can I request you to check and fix the issue or suggest me a workaround.

Hello all. Just wondering if anyone has had any luck in getting hold of Strava support before? I've been trying for sometime on and off to speak to someone other than the virtual assistant which has been no help at all. I closed an old email account which is linked to my Strava. I've asked Strava to update my new email but it never happens or they said they sent an email to my closed email to change it ! All I want is my Strava to be updated with my new email. If I create a new account I'll loose all my data. Bit technical but if anyone has any ideas DM me ! Can't find useable helpline number. I don't remember my password. Been trying for months to update my email and reset my password. Very frustrating 

I would like to have opportunity to see a few type of heatmaps together during Create a Route. Can you add more option under Heatmaps>Global Heatmap>Settings>Sports types to choice by user which types of sports I want to see in heatmaps during Create Route? I want to see for example: Run,Walk,Trial Run,Hike,Mountain Bike Ride,Gravel Ride,E-Bike Ride,E-Mountain Bike Ride (without the rest like Road Bike).

Please make it possible in the future to hide the details about your gear when you register a workout. I love the future to keep track of my shoes, but i wish i could keep the information private, like other existing options. 

Bonjour Suite à un changement de téléphone je n ai plus d abonnés sur mon compte.Je ne sais pas comment faire pour résoudre ce problème.Aidez moi s'il vous plaît Sportivement 

Hi Guys,A friend of mine has the Strava app, and for her the average speed is displayed in hundredths, whereas for me, it’s in tenths. We are both free users, and haven’t been able to find anything where this can be set. I would very much like to have the speed in hundredths too, if possible. Is there a way of setting this?My second question is that right now, it’s showing live speed instead of average. I’ve read that this is because the free subscription preview is active. Is there any way to end the preview early, so that I can get average speed back?Thanks, Harry

Can anyone enlighten me as to why the  flyby page isn’t loading on my account. I’ve tried firefox, chrome and the microsoft one and also on different pc’s but it’s always the same. I’mat a loss. Here’s the screen I get. 

help me

With Garmin and other watches, there are ‘track run’ modes that calculate the distance of an activity based on the number of laps of an athletics track, rather than directly from the GNSS trace. This results with an activity distance that precisely relates to the distance of the effort. However, when that activity is uploaded to Strava, I’ve found that Strava’s own distance-calculating algorithms are applied and the distance comes up short (eg: 5000 m track run came out as 4999 m) This is problematic as the ‘true’ distance is likely to be a ‘best effort’ distance, so losing any amount may result in a new best effort performance being overlooked (fortunately not the case in my example).My suggestion: if the uploaded activity is a track run, do not apply smoothing distance algorithms and retain the original distance value.

I would like a feature that allows me to propose a ride to everyone or a small group to do together with some basic information such as: planned route, meeting place, time, maximum number of participants, level. Users who live or are in the area of the planned meeting point should receive a notification and be able to propose themselves to join the tour. The organiser should be notified of participants, and the possibility to register should stop when the maximum number of participants is reached.The organiser should be informed about the participants.

Hello,I created a Group Challenge for my company (from April 24 to May 25), but I’m having trouble sharing it. When I try to invite participants, I only see the option to invite my followers — there is no visible option to copy or share a link.I’d like to share this challenge more broadly within my organization, but I can’t find a way to get a public or sharable link.What would you suggest? Thanks in advance for your help!

My shiny new iPhone 13 mini has apparent issues with jagged GPS tracks, consistently adding some 2-5% to the total route length. For an illustration, check out the two runs of mine: the first from August recorded with iPhone 8, and the second from October with 13 mini: https://www.strava.com/activities/7584918073 https://www.strava.com/activities/8025639130 The two tracks are supposed to be identical, and the physical difference should not exceed 20 m. Yet, the first shows up as 5.10 km, and the second as 5.31 km (therefore, making me appear faster than I am 😉 😉). If you zoom in, you can notice the recording **bleep**-zagging, while the track is of course perfectly smooth. While this is probably not a Strava issue, does anyone have an idea how I can possibly fix this? As a feature request idea, Strava could probably implement some route smoothing by default for estimating distances. At least for faster activities such as cycling and running, it should smooth out such pe

Hi helpful people, Last weekend I had some lovely outside ride with some of my friends for 85km. After the ride was Strava telling me that I made some big progression, which was not correctly. I found out that the calibration of my powermeter went wrong, because of the wrong calibration there are some unreal stats in my account (and in my Garmin account, Intervals ICU etc.).I tried to find the solutions on the internet or here in the community but did not found it, yet. Is there a possibility to delete the stats out of this weekend ride? And if so, how can I arrange that? I hope that someone can help me out, I love to follow my progression which is unpossible with this unreal stats in my account. Looking forward to your reaction and thanks for helping me out. Greets Benno

Dear Strava Team,I hope this message finds you well.We submitted the Device Mapping Request for our SCINST Robin device (Application ID: 134483) over 50 business days ago, but we have yet to receive any response or update. We understand that the review process may take time, but given the extended period, we kindly request an update on the status of our request.Additionally, we would like to inquire whether modifying the content of the form during the review process would reset the response time.Your prompt feedback would be greatly appreciated, as we are eager to move forward with integrating our device with Strava.Looking forward to your reply.

I am a wheelchair user, but can run using a running frame. Strava does not give Framerunning as an activity to choose from, even though there are more and more people practicing this sport. Today all of a sudden Strava is telling me there is a problem with my activity and I have too choose another sport. I could choose cycling, the frame has wheels, however the frame allows me to run. And there are still runners that run faster than I do. I don’t want to get this error with each activity.,,, how do I resolve this when Strava doesn’t want to recognize the actual sport I practice?

Did a 11 min eliptical today but only got credit for the last minute and change because of moving time. Of course my gps didn’t change, it’s an eliptical 

I like using the mobile app to track my training and actual performance, but would prefer not to have the new performance predictions showing up as they are orthogonal to what I would like to use Strava for. Where in the app can I opt to hide or remove these predictions? I gather from this site that one way is to stop subscribing, but was wondering if there was another way?

When I'm uploading an activity using a GPX file, I would very much like to set the sport type correctly. Otherwise it seems like a convoluted method just to update that type. For some reason the activity just ends up being a run. Any thoughts?

There appears to be a bug in Strava. I am currently showing twice on three separate all time  segment leaderboards. One example shown below. I have the CR from 2022, rode the segment again last week and I now show 3rd as well. The CR has also disappeared from my KOM list, with it now showing me in 3rd. A rider should never appear twice in the leaderboard, only your best effort. I have tried refreshing the segment results with no success. Any ideas and has anyone else had the same problem?  

I requested my archives 2 days ago, I didn't get them.Last week I requested my archives but some runs weren't there and when I tried to upload to Coros, it failed multiple times.

Whenever I choose a Strava activity on my pixel watch 3, they all show the same screen, no other data, see attached. Strava Version1.45.5 (78702) Updated on Sept 16, 2024

My club is not allow my account as admin to make posts.  Please help asap!!  My club link is as follows …https://www.strava.com/clubs/hbreakerzMy profile account is as follows …https://www.strava.com/athletes/70334554