Solved

Since a few days my new activities aren’t added to my personal heatmap anymore in both Android and web. I tried to forceclose via settings in android, then unselect/reselect heatmap but it doesn’t allow with the errormessage “personal heatmap failed to load”. In web it does allow unselect/select, but nothing really happens, the old heatmap is not updated. added strava to whitelist for site cookies. emptied cache in android after forceclose. added to whitelist adblocker. tried editing the new activities, i use windows/chrome for web. nothing works. thank you for looking into this, this option is quite important to me. Greetings TFW.

I am looking for a way to export all my activities in a form of the sharepic which I can create inside the app.The API documentation was not giving me any hint on how to achieve this, anyone who has done that yet?

As I understand, the week resets on Monday.  However, my weekly goal reset earlier today (Sunday).  Am I missing something? 

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Now I’ve got a button that links back to my profile in the top right - a second button that I didn’t need.

Is there any way of setting up a challenge - where total miles in the challenge - but cycle miles are only counted as 33% of the total ridden..IE - 30 mile bike ride = 10 miles towards the challengewhere as a 10 mile run = 10 miles.. The owner of the challenge could weight all activities however they wanted. For exampleSwimming - 10xRunning - 1xCycling - 0.33xHiking - 1.5x Then the winner would be the one with most “miles” (points) at the end of the challenge  

Hello, my progress is not updating, is there a way to fix this? It works on the website though Thank you  

so out of nowhere my Garmin watch dnd Strava not syncing anymore. Any ideas? 

How on earth does this work? I have a Galaxy Fit 3 and Samsung Galaxy A55. I understand that you toggle on Strava as a synced service through Samsung Health. The watch and phone are synced fine. I’ve given Strava and Samsung Health all permissions, including physical activity and sensors. What shows in the Strava app when they are successfully synced? In the settings bit, I can click two different things. One - ‘Connect an app or device’ with a little watch icon. And two -Manage apps and devices’. The first opens a screen of different watches available, and I select Samsung. It then says ‘visit our support page to connect’ and has a orange ‘get started’ button at the bottom. When clicked, it’s a support post about connecting it - all of which I have done. When I press back, it briefly flashes up with ‘error connecting your device’. The wheel spins in the top right corner of the Strava app too. What do I need to do from within the Strava app to sync and connect? 

On a specific segment my previous PR was 3:07min, dropped to 2:30min today and registered as my new PR on that segment however the leaderboard for the segment still shows my old PR.. Any ideas? Seems broken..  

A couple of feature requests:- Would love to be able to filter my activity feed to only show certain types of activities. Like maybe I'm interested in people's runs but I don't really care to see their daily walk/bike commutes?- Same on the post side: if I could automatically post certain types but keep others private (unless I decide to post later.)- The dream would be if I could choose to mute certain types of activities from particular people. Like maybe I like seeing when my dad takes a walk every few days. But that friend whose watch auto-posts their every step? No so much. But maybe I don't want to mute that person because I do actually want to see their runs. Just not their 30-second walk to the corner store.Thanks! 😄K p.s. I'm in Canada, not Indonesia. Not sure what's with my location. haha

in my club on strava some are using manual entries, the club is a triatlon club so tracks swim,bike,run activities, if someone manual uploads a swim for 1 hour this is registered in the club leader boards, is there a way we can not include manual activities 

I tried installing/uninstalling the app multiple times, logging out and in , turning phone and watch on an off, but the run doesn’t show up on the app. It shows imported from the Health app but somehow doesn’t appear on the Activities page. Manual Gtx file uploads are highly inaccurate. Thanks 

  How do I delete it because I'm click about adding manual activity, I'm click about time and I'm click about saving, how do I delete it?

Lately, I have a problem with showing rides on the dashboard page. When I load the ride it appears normally during activities. The next time I see only the rides of my friends on the dashboard page. Mine aren't here. On the Training - My activities page, all my rides are normally visible. What's wrong with the Dashboard page?I have an annual subscription.Thank you

Strava used to only calculated my actual moving time for runs and rides (unless marked as a race). I’ve noticed the last few weeks/months that it’s now doing my total time and not eliminating stand still time. Please help! This feature was nice for trail runs so I didn’t need to stop/start my watch every time we stop for pictures etc. Thank you.

Hi, I am planning to create a group challenge but I only have a free trial. What happens with my challenge after my trial ends? Is it still active or do I need to have an active subscription until the challenge ends?Thanks. 

Using an Apple Watch for tracking cycle workouts with e-bike but obviously it has no idea about my usage of throttle or pedal assist.  When I import into Strava and set the ride type to e-bike or e-mountain bike, does that do anything to the data or is it just tagging that exercise with the type?  Or if I track via Strava, how does it utilize the e-bike type, does it use it to calculate calories? if so, is it best to just use Apple Watch through a HIIT workout to track heart rate and let Strava track the bike ride/route information?

I’ve been trying to record my indoor pickleball round robin play, but every time Strava says it detected no activity. What’s going wrong? I have successfully recorded my spin class workouts as well as my weight training workouts and yoga, so indoor activities work. Does it record outdoor pickleball? As it’s December, I’m not going to be playing outdoors in New England for another six months to be able to test that out. I would like to record my indoor pickleball activities. How can I do it with Strava? Choosing the activity on my Apple Watch doesn’t work for the above reasons. 

Hello, I just bought the strava premium 9 days ago but for some cash related issues, I have to get refund. I just opened a ticket, sent necessary informations and screenshots. But there is no reply to me. I have 14 days for the refund, as I know. Could you help me please, thanks.

I can't find the January swim challenge, are they coming it in 2025?

I noticed that Strava has deducted my account to renew my subscription for 2025, but I no longer wish to continue with the service. I’ve tried to find the support team through the website, but the webpage isn’t working. Could you please guide me on how to cancel my subscription and request a refund?

I have been a subscriber for quite a while, and this is the first time I am seeing this issue where a ride segment that I created some 3-odd years ago had its name changed. For some reason it's now named after some local folding bike club. How does something like this happen and can I please get my named segment back? It's a fairly busy segment, and I and many others have been using it for years. It went from a name with some meaning of the local area to one now named after a folding bike club with the word “sprint” added to it…it’s an almost 2-mile-long segment…What’s going on???

I am currently experiencing an a issue when viewing a walking activity on the web interface. The behaviour is browser dependent but basically non of the analysis information is available. The activities display correctly, includes HR, Pace, Cadence and temperature, in the iOS mobile app but not on the web.Any ideas?Microsoft EdgeFirefox 

On the mobile app, my group’s leaderboard only displays the number of activities. It does not display distance, and I have not been able to locate anything in the settings to adjust this. I know I can view the distance leaderboard on the website - but any insight into how to make distance the default leaderboard on the mobile app would be much appreciated. Thanks!