Solved

Has someone else experienced a new UI when importing an exercise from Garmin devices, via Garmin connect? Or when I want to edit an exercise?To me it's a total mess now. I can't find the info I want to change. And the keyboard doesn't appear as it used to when I want to edit the text. I have to click around and pretend to edit other fields to get the keyboard visible. It feels like I have to click ten times more now than before.Please revert!

Hello. I've submitted a ticket yesterday about refunding my subscription. When will I recieve a response? It says solved but no one has reached out to me about the next steps so it's basically not solved. Here are my ticket numebrs: Strava ticket #3054102 Refund Strava Student SubscriptionStrava ticket #3054103 Refund Student Subscription

I created a post and included an animated gif that works in the form for creating the post but when I view the finished post in the Strava feed the animation does not work, it simply sits on the first frame. Is this a bug that should be reported?

I have a Samsung S22 phone and now I bought a Galaxy Watch 6. I was using a Garmin watch to synch my running to Strava and no issues. So I followed the steps to connect Samsung Health to Strava: logged in Samsung Health and went to settings and added Strava as a service to connect to. Then the Strava log in popped and I logged in and authorized the connection within Strava. The problem is Samsung Health does not show on the Services list, so it seems Strava does not recognize Health as being connected, whereas Health “sees” Strava. Meanwhile, I tried going for a quick walk with the Samsung watch and it synched to Strava, though the map information is not available. Still, Samsung Health does not show up on Strava’s Services. Am I missing something or doing something wrong? thanks!

Is there actually anyway of doing this? Exporting the GPX file from FATMAP to upload to strave doesnt work as it only exports a route GPX and not an activity GPX.My strava activities show up in FATMAP, but i want it to behave the other way around (otherwise none of my fatmap activities go in to my apple health data)Thanks

I can’t figure out how to change the swim yardage in Strava that has been auto uploaded from Garmin Connect.  My Garmin watch does not records kick sets and sometimes I just push the wrong buttons or hit the lane lines which can push buttons, so I want to be able to correct what Garmin has uploaded to my Strava account.

Suddenly I'm getting lots of pictures in my feed from people I do not follow. Seems to be coming from clubs I am a member of. Almost exclusively pictures of bikes. Some days so many that it feels like real spam. Is there a way to filter these out or is quitting the clubs my only options?

Many cyclist friends are abandoning Strava because of the segments. They would like to be able to make the times on the segments private but still leave the activity visible. Introducing a function that makes the times on the segments private would solve the problem.

I submitted a ticket over 3 weeks ago and still haven’t had a response

My Apple Watch has stopped syncing workouts. It was fine then only synced a piece of a workout (no map only distance data) and since then nothing. When I save it, it says uploaded, but it doesn’t appear in my workouts. I have tried everything and many emails from help, but they just keep getting closed and nothing gets done. It is really frustrating and I didn’t change any settings it just doesn’t work anymore. Anyone else having similar issues, or suggestions. I also uploaded some pictures recently, but they aren’t in my workout, but appeared in my mates. Surely there is a data issue here. Like I say Strava help and Twitter haven’t responded, maybe Strava community will know what to do. Thanks

I’ve done 2 runs tonight and on my second one I cannot see any best effort data at all and it’s isn’t showing on app or website. It was a 3.25km run so presumably long enough to get at least some data. I can see the best effort data for everyone else who i ran with and it is showing for my first run of the night but not the second.segment info and pace info all showing fine, just nothing on best efforts… very strange! Help.    

I've had 2 issues with activities syncing to my strava/phone when returning home. Have tried doing a small activity to see if it triggers it to sync but still nothing. Any ideas please?

Since a couple of weeks the routes I created do not show up in the android app anymore. When I navigate to Maps, routes, saved routes I constantly get the error message: Strava server does not respond, try again later. Since I see no other reports on this in this community, could it be that I have a "special route" or too many saved routes? 

Hi!   I have saved some routes on strava to ride and would like to see them on my Garmin edge 840. They sync to the Garmin connect app, but for some, they send zero data to the device. It syncs and the course name shows up, but the summary is zero miles and zero elevation while the map only displays blue. It is not for all routes, but most. what can I do?

There is a lot of fake KOM and cups these days where athletes forget the bike computer in the car or use an E-bike. these records could be easily detected. I suggest Strava to be more tough on these records by implementing some double checks like heart rate vs. power if someone wants to be in top 10 for a segment the results should be accepted only if there is more metrics than speed available, a power result or heart rate to validate. also it should be easier to reposrt a fake achievement

Be a great feature to create Pull data from Group rides.  Could use Fly By data to determine who from the group is on the lead and therefore Pulling, and capture the data for when they are on the front (Power, Speed, HR, etc) and create a summary listing each Pull as well as a total/average for all Pulls.

There are tons of data available when using a watch os device that is saved in iOS. One of them is cadence, which is a datapoint all runners want. 

I looked at my power curve comparing 'All of 2022' to 'Last 6 weeks' and discovered that a ride that I did 10 days ago shows up in 'All of 2022' curve, but not in the 'Last 6 Weeks' curve. Is this a bug or is there some logical explanation for it?

Heya, last week I tried to submit this post, it's marked as spam for some reason. I tried to use the "report" link as suggested but it doesn't seem to have done the trick, so just asking here if a moderator could do their magic please... thanks 🙂👍  

Hi,I've tracked a run using an Apple Watch Series 3 (without my phone on me).Now, Strava is showing me all the stats (heart rate, time etc.) but everything that is distance related (total distance, pace...) is zero.At first I thought this was a GPS issue. However, my route on the map is very accurate and the analysis also shows pace splits that make sense. It's just the total distance and overall pace that are missing.Here are some screenshots to show what I mean:   Has anyone encountered this issue before? I tried restarting the app, restarting my phone, turning location permissions on and off and accessing the activity on a computer. Nothing has changed so far. Thanks! 

I am currently doing my workouts in a properly air-conditioned gym to avoid excessive sweating, which can be harmful to my head since I underwent a hair transplant last week. I must track my workout and other activities as I need to monitor my daily energy and calories burned. However, I am working out in a static location where my GPS location remains the same. Can you suggest a suitable mode for tracking my activities in Strava?

I'm not since when, probably about a week, that my activity feed only displays today activities. The android app and browser appears to have the same issue.

Strava has voice notifications for mileage in some but  not all activities.  I like to know when I hit each mile when I'm walking and hiking, but that feature is only enabled for running.  Can that be changed?  In addition, auto pause works well for cycling, but is not available for walking or hiking.  Can that also be changed?  I note that the Nike app has both of those features.

Help! I have been running every single day for a year soon and I' trying to edit the headlines 1/365 to 365/365, but I'm getting an error now, anyone has the same problem? 

My wife has been billed for two memberships.  Ticket submitted but no response...other than standard, we received it.  #3049718  Looks like it's for the past two years.  I'm not sure how this could happen and we'd like an answer before it gets charged back....and happens again.  Thanks