Solved

This has been happening for a while, I enjoy looking to see who else has ran the same segment and where I place on the leaderboard for that day but it rarely works and only shows me.  Sure I may be the only person who’s ran that day but over like 6 segments showing only me chances are slim considering I live in a town with plenty out running.

I accidentally erased a saved hike and I have sent two emails already to strava support system to ask them to send me that saved hike again. No answer till now 🥺 

Bonjour a toute et à tous  j'ai un petit soucis avec mon Strava je vous explique mon problème ou apparament je ne suis pas le seul et pas forcément avec le même appareil  Quand je réalise une sortie course a pied ou vélo ou course les temps au kms , temps totale et altitude ne corresponde pas a mon suivi sur mon application de montre Huawei auquel corresponde parfaitement mais temps au kms et a mon temps total d'effort . Il y a t-il des modifications possible ou comment faut il procéder pour la bonne synchronisation. Sachant que sur une activité de 6h j'ai 30 minutes de différence et les kms détaillés ne correspondent pas à ce effectuer Strava fais une moyenne de tous a lui seul . Ça n'a donc aucun rapport avec l'effort effectuer . Merci 😚 TRANSLATION: Hello everyone I have a little problem with my Strava I explain my problem or apparently I am not the only one and not necessarily with the same device When I do a running or cycling or running outing the times in kms,

Recently I started facing issue on wear Os strava app. It cuts down the kms after syncing to strava mobile app. I have attached my activity screen shots from phone and watch also link. It is frustrating it cuts the kms. For instance I done 50.88 kms but on strava app it shows 49.26 kms. Activity link : https://strava.app.link/P5TkHBS9uMb        

I ran a 5k in 23 mins 12 seconds with my Garmin watch recording. It uploaded to Strava and all seemed fine. Then, the App changed the time to 38 mins 39 seconds but the website version remained at 23 mins 12. Not sure why this has happened. Any ideas on how to fix this for future runs?

I recently connected Strava to Mi Fitness. However none of my past activities I recorded with Mi Fitness were imported to Strava, except two activities that I had done a few hours before. All new activities are now syncronizing, but how can I recover all other past activities?

Looking at your long list of goals, it is hard to determine where you have done extra and where you still have a bit to go for the year/month/week. I suggest that the text To Go and value for this is shown in red and similar with the Extra, show this in green. See screenshot to understand how much easier it will be to understand how you are performing with regards to all your goals  

I’m hoping this is a stupid answer with a quick answer, although I suspect not! (For the latter!) I’m a premium user training for my first marathon using an Apple Watch. Many of my runs now include varying the pace (e.g. 10 minute easy run, 10 minute target marathon pace, 10 minute easy run etc.). These will increase in time in the coming weeks/months. The problem I have is that Strava on my Apple Watch will only show my average pace for the whole session. So once I’ve done my 10 minutes, I have no way of knowing what speed I’m actually running at (and therefore can’t see if I’m actually hitting my target marathon pace or not).  Thanks in advance for your replies. Also, when is Strava going to introduce maps/route integration on the Apple Watch for new routes?! I’d like my watch to tell me when to turn etc rather than memorising a route or checking my Strava app on my phone mid run! Thanks all.

Hello everyone. I hope you can help me. I don’t race my bike outside but I rely on segments for interval training and my own performance monitoring. Basically, I take Strava segments very seriously. I give kudos to those athletes who legitimately take QOMs from me, especially if they are solo female riders like me. However, for more than two years, one particular female e-bike rider continues to use her e-MTB as a ‘normal bike’ on Strava. I have flagged her rides continually and even sent her polite emails explaining, with YouTube links, how to mark her rides as e-bike. She has not done this and she has unflagged all her rides. I have sent emails to Strava support but not received any response or any action. She continues to ride her e-bike and take QOMs from genuine riders like myself. I have a whole folder of her rides and of pictures of her on her e-MTB. Aside from being extremely annoying, I am at the end of my tether. Can I flag this rider/Strava user? How can I get

@Jane11 @Scout - Can anyone explain why my latests strava support tickets are listed in the support center as "solved" when they haven't even been looked at by Strava or responded to in any way?  The two in question at the moment are support requests #2798283 and #2798650.  The second was created as a follow up to the first one since the first one was not actually solved or responded to in any way but it was immediately marked as "solved" in your system.  I have one other support request that is listed as "open".  Does the system only allow a single open support request?  

I’m looking for a segment my wife can see near our home but when I go to the maps tab the segments she can see are not there on my app. Anyone know why this is? I have seen the segment once but now it’s gone.

Hi Guys, I have just brought a gravel bike and enjoying getting back in the saddle.I have been using my Pixel Watch with the Strava App. This has been working fine for the most (no GPS issues for my unlike others). I am however having issues with the HR monitor. While the app is open on my watch it is displaying my HR. I therefore presume it is getting readings. However, once finished and I open the app on my phone it doesn't seem to have logged these. Has anyone else had anything similar or suggestions? I would like to record this to see if over time there is any improvement in my fitness.  Kind regards, M

Hi.  Can anyone please tell me if it's possible to get audio direction prompts whilst running a route I have created in maps?  TIA.

Alguém pode me ajudar? Como faz para aumentar a quantidade de usuários que podem autenticar no meu aplicativo que estou desenvolvendo? Vi que o limite atua é apenas 1, gostaria de aumentar, existe um limite ou regra? TRANSLATION: Can someone help me? How do I increase the number of users who can authenticate in my application that I am developing? I saw that the current limit is only 1, I would like to increase it, is there a limit or rule?

Hello there! I am working on an integration from my favorite fitness and workout tracking app, named Strong. It is focusing on gym workout, something Strava does not seem to support as of right now at all. I already built an MVP which is working and successfully imports all my Strong workouts into Strava, but only as a very basic text list with all my exercises and reps, nothing too fancy. I would love to know if I could create a workout-specific activity, with informations like exercises, reps, weights and so, either via API or in-app directly?

 My Progress page is not updating. I have tried logging out, restarting my phone, uninstalling the app and nothing is fixing this issue. Applied latest update yesterday. Any ideas on if this is a known issue in latest update?

Hi I have a problem,I cannot connect to strava routes. I have tried many times unfortunately without success. Deleting the app / changing wifi / factory reset does nothing. When I try to log in via facebook I get a message that the security of my account via facebook login in the built-in browser is disabled. When I try to log in via email address, I get an authorisation message Connect IQ Routes Export to connect Strava, -> press Authorisation -> on the phone: login process completed return to garmin device. ONLY the Edge 830 shows "Trouble connecting to the server Error Code:401". Please help  

Hello all, Tried a speed run today with specific laps/intervals (18 total). I have an Apple Watch Ultra and I'm using the Nike Run Club app. While the laps are all recorded on the Nike Run Club and show up in the run on the app, none of them uploaded correctly on the Strava app, which just showed the splits/kilometers, as if I were doing a regular run without any. No "laps" toggle on the side either. Is that a bug from my end, or the Nike Run Club app just does not upload the laps on Strava? The native app from the Apple Watch does show the different laps and intervals if you are doing any on Strava once it is uploaded from the Apple Watch native app to Strava app. Thanks!

Hello. There is probably an easy way to do this, but I think there needs to be a button to change the view back to a direct overhead vs tilt. I live in a very flat place where the tilted view is never that interesting. However, I do draw a lot of routes on my phone. Sometimes the screen gets tilted and for the life of me I can’t get it back. If there was a button or if you tapped the compass twice it would be nice if this changed the tilt back.  Thanks!

Hello, Is there a way to customize the list of sports to choose from when we start a new activity? When I want to select a sport on my watch, I see a whole bunch of sports I don't practice (for instance, skateboard or Alpin skiing). I would like to see only the ones I practice (4 or 5). Thanks! Jo

Hello, There is no option for Strava Wear OS app to connect external HRM. Why there is such thing on Apple Watch and not on Wear OS. Google Fit also has support for external HRM, but sync with strava gets data messed up. So I rather use native Strava app with external HRM. When there will be such option available?  

Hi, is there a way to authorise multiple subdomains for the API in the "Authorization Callback Domain" section ? Or add a comma separated list of domains ?For exemple I want to be able to authorise, foo.my-domain.com and bar.my-domain.com.Can I just authorise *.my-domain.com in the settings ? Or I need to create a Strava account for each subdomains ?Thanks 

For some reason elapsed time will be sent to fitness instead of moving time. This is frustrating because strava will show moving time and the correct pace while when it syncs to apple fitness it will show up as elapsed and the pace will be off. I know I can just finish the activity on the strava app on my watch but when you’re gasping for air and bent over at the end of a race it’s hard to do that right away. Anyone know if I can somehow edit the time that strava sends to health/fitness or is this just something I can't change.

Hi ThereI've downloaded all my activities from my old strava account and now tried to upload them again in my new profile. I'm doing triathlon, so there are a few multisport activities. While uploading the files strava ist mentioning "xxxxxxxx.fit duplicate of Morning swim". So far so good. But then checking the activities, all those files are uploaded twice. Is there a solution to get them only uploaded once?Thanks and regardsBen

Hi all,I'm trying to add my heart rate information from my smartwatch to a Strava activity. The Strava activity was uploaded from my stationary indoor bike.I tried the following two methods:Method 1:I exported both actives as FIT file and tried to combine these files with "GOTOES". The FIT files have been loaded correctly, and also the merging looked good.When re-uploading the combined TCX file to Strava I noticed that the "laps" data is wrong. My stationary bike is listing the different watt intervals as separate laps.Working:    Broken:    So I thought maybe there is something wrong how the files got combined because the first lap distance shows the total workout distance.Method 2:Therefore, I converted the two FIT files into CSVs (using the download "Download Raw Data" from GOTOES). I manually added the heart rate information into the Strava export, saved the CSV file, uploaded it to GOTOES again, and saved it as FIT.I can see that the laps in