Solved

I can no longer upload photos after upgrading to iOS 17. The settings for photo library access are set to private with no other options to change to. Help please. 

I'm using multiple bikes, includin an ebike for tracking with StravaUnfortunately the bike distance goals are either buggy or make no sense.Personal bike distance goals do not consider ebike rides. But I can't set a distance goal only for ebike rides either.In my profile stats, ebike rides do contribute to my bike stats, and additionally ,there I can filter for ebike rides only.So this is really not consistent at all.Pleaser let ebike rides contribute to the personal distance goals too,

Hi team.I has a problem Number of athletes allowed to connect to my app.  Currently Number of athletes allowed to connect are 1. Can you exten number of athletes allowed to connect?this is My client ID: 124032

Is there any endpoint to delete an authenticated user's saved routes or routes in general? I've searched through the documentation but found only GET endpoints.

Can someone please tell me if the time estimates calculated for outdoor rides (based on last 4 weeks’ rides I believe) ignore the speeds from recent virtual rides, which are usually much higher than IRL rides? Thanks 

Does anyone have experience uploading Eurovelo tracks to strava?

I wondered if anyone had any idea how long it takes to have an issue resolved. I raised an issue nearly a week ago as I paid for a subscription and it hasn’t applied to my account. I’m now nearly a week in with a wasted subscription and no resolution. It was kind of made worse by the fact I had initially clicked on the free trial and got charged. Not really sure what to do really as I’ve already lost a week out the month subscription waiting for a reply. Any pointers?

Hi there, looking for help on how to update maps in Strava. I live in a town that has a new bypass, the road was opened 2 months ago. The road shows on the map, but you cannot route using the road, it's like the routing tools dont "see" this new road, and constantly route around it. How do you report / update maps to include this new 3km of roads? I know you can set manual mode and place multiple points and do it that way, but the road is quite curved and can be tricky to get accuracy. 

Hi!In my web application there's a log out button. The problem is that it only logs the user out of my application, not Strava, thus the user can simply log back in again and after a quick round trip to the Strava log in page (where the user is still authenticated).Is there an API endpoint to call or a URL we can send the user to to log out of Strava? The Strava website sends a POST request to https://wwww.strava.com/session when logging out, but that requires a `authenticity_token` and is probably not something for 3rd party apps to use.Might not exist a solution to this, but I wanted to ask anyway. My log out button doesn't make much sense as it is now.

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If a free trial user joins a group challenge and their free trial expires before the challenge ends, will they still be able to participate? Or will they be removed from the challenge?

I lost all my data when I logged in after resetting password Username is Sarah CurneenHave sent ticket regarding issue #3013194

When an activity is uploaded the map doesn’t differ between paved and unpaved surfaces. I don’t get the dotted line for example for gravel rides in the forest. Any idea of how to reactivate this feature? 

Please help me to refund in activity because its inccident  I have a lot of money to living cost and grow up my children its my last compensation out of my job company  And i has doing instruction in three step support instruction strava help Finnally i have to apologize and almost helpfull  to refund my money please !!! Thanks for attention , please help me !! I very appreciated and thanksfull    

Bonjour  une activité de ce jour a était supprimé par erreur. comment la retélécharger. merci pour votre retour TRANSLATION: Good morning  An activity from this day was deleted by mistake. how to redownload it. thank you for your feedback

I set a new PR but it didn't go on best efforts or pr. It was a 1.2k and it definitely was better than my 1k pr but nothing got updated 

please be concert for the Strava PR many are using motorcycle ,car ,speed over 80-100kmh,that cheating burn all the recond from strava , and the recond for all time still in leaderboard pass few years ,should try investigation it .tq

In the watch app the list of sport types is so large I have to scroll to find the activity i'm about to do. I only have 4 activities. How can unwanted sport types be disabled or removed so they don't appear as an option in the app?

Not sure where else to post this since when I make any Strava support requests they all get marked as Solved right away. I've tried clicking NO in the emails that get sent to me but it doesn't seem to work. Hoping maybe someone here can get that team to look at the issue. Thanks!

Although most third party issues look to have been solved. I still have issues with stryd and syncing to Strava. I reached out to Stryd, they’ve indicated that the issue still lies at Strava. 

Hello everyonetoday after finishing my outdoor rin on apple watch, I foget to press DONE so the workout does not link to strava. I need it to link to strava as we are in a race. Please give a solution for that. Thanks  

Manually added swimming activities can only be measured in multiples of 25 metres or yards. However, many pools are not a standard size and this makes it clumsy. Also, to compound the issue I can add decimal places. For example, I can add a 1,000.3m swim, but not a 1,030m swim. Allowing manual swims to be completely adjustable would have better functionality. Put bluntly, allowing such precision for centimetres but not metres makes little sense.  Not all wearables track swimming, or do so accurately. However, pools will often indicate length and you can just count laps, then upload. Strava does a poor job of supporting these swims. 

My phone storage was filled up, yes, all 256 GB (mostly music). I uploaded two Strava activities and neither of them uploaded GOS data. I read that I could delete some things in order to have the data uploaded, so I freed up 7 GB of space but my map data is still not showing up. Is the data gone or is it recoverable?

Dear Admini am using a Garmin watch Quatix 7 Saphire Amoled, but my activities show the name Garmin Epix Gen2 pls help

Hello,I had bought paid subscription on 13th of August 2024, still number of athletes allowed to connect my API shows only 1. It should have been 999. I am working on a project which is related to Strava and no other developer in my organization can connect to my Strava API. Please resolve this issue to the earliest.Thanks & Regards,Mohammedsajeed Shaikh