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Aug 15th, 2024 - API Issues?

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TrainerDay
Shkhara

‎08-15-2024 12:36 AM

I see on strava status there are problems.  We are facing problems submitting activities via API.  Normally this is very stable for years for us so we are pretty sure strava API has errors.  Anyone else seeing this? 

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Elliott
Community Manager Community Manager
Community Manager
In response to jaimegil

‎08-15-2024 06:42 AM

@jaimegil please don't apologize for mentioning me directly! 

There were residual issues from the incident yesterday but traffic should be restored for all apps. Sincerest apologies to anyone who experienced this issue and for our API status page not reflecting the behavior some of you were experiencing. 

If anyone is still experiencing issues please let me know. 

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46 REPLIES 46

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bryantlikes
Shkhara

‎08-16-2024 12:39 PM

I'm getting a message back when I try to authenticate users saying it was blocked by cloudfront. Any solutions to this issue? 

Request blocked.
We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.

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Elliott
Community Manager Community Manager
Community Manager
In response to bryantlikes

‎08-16-2024 03:21 PM - edited ‎08-16-2024 03:21 PM

The issue is now resolved - apologies to all of you who were impacted. 

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Elliott
Community Manager Community Manager
Community Manager
In response to bryantlikes

‎08-16-2024 01:23 PM

Hi all - apologies for this interruption. The team is looking into the issue and I'll keep you posted as soon as an update is available. 

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TrainerDay
Shkhara
In response to bryantlikes

‎08-16-2024 12:49 PM

Seems the problem is back.

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stanansems
Shkhara

‎08-16-2024 12:38 PM

@Elliott it looks like the problem is back again? 

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ibooij
Pico de Orizaba
In response to stanansems

‎08-16-2024 01:05 PM

We're seeing the same thing since 18:05 UTC.. Not the best way to start the weekend.

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TrainerDay
Shkhara
In response to stanansems

‎08-16-2024 12:49 PM

Yep we are seeing this as well.

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TrainerDay
Shkhara

‎08-15-2024 06:40 AM

Yes working for us as well.

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hophoff
Pico de Orizaba
In response to TrainerDay

‎08-15-2024 06:43 AM

What do you mean? Did it start working now for you or ...?

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