Hey @kielni,
Thanks for your post. We're going to send this over to our support team so they can take a closer look at your account. If you have a similar question please submit a support ticket and we will investigate further.
Update from support: It sounds like you are experiencing this issue when using the routebuilder on the Strava website.
Please check the sport type that you have selected when building routes. For example; In order to see you Hike personal heatmap you will need to have the Hike sport type selected and no Walk activities will be displayed. The opposite will be true when the Walk sport type is selected.
If you are still missing activities from your personal heatmap on the web routebuilder after checking the above, please submit a support ticket and we will investigate further.
It seems that all ebike activities have disappeared from the personal heatmap.
The activity type is not the issue. The recently added photos feature highlights the problem: now I have photos from the missing routes floating on the map.
Confermo anche io nell' Editor non vedo tutte le tracce di calore personali , sembra effettivamente che manchino le E-bike session e non รจ tra gli sport selezionabili a sinistra nella tendina dedicata
I can also confirm that I don't see all my personal heatmaps in the Editor. It seems like the E-bike sessions are missing and it's not among the selectable sports on the left in the dedicated drop-down menu.
I don't see some of my ebike activities in my personal heatmap. They are shown if I click "all activities". What could be the issue? I'm just browsing the heatmap so nothing special
I did not accept this solution. The issue is not solved.
A similar issue is happening with traulruns not being shown under runs any more.
Since yesterday, there are a lot of activities missing in my personal heatmap. Activities from over a year ago and others, it seems very arbitrary... This has never been an issue until now...
Seems to be related to the latest update, where you can't just select the simple orange lines... Is this a common issue? Please get this solved, it helps to plan bicycle-rides.
For the past week, I've noticed that some of my recent activities are no longer showing up on my personal heatmap. Specifically, the last activities from this year seem to be missing.
Hello!
Can you take closer look on my account too please? A large amount of my Trailruns have disappeared from the Heatmap and further runs are not shown on the Heatmap.
Cheers
Adding an "all activities" type would be very appreciated!
I can also confirm that I am having this issue still. All of my activities are recorded as the correct activity type and show correct GPS data on the map when looking at each individually. However, only a few show up on my heatmap.
I was helped by service center of Strava. I had to uninstalling the App, Turn the smartphone off fir 1 minute, restart the phone, install the app... worked perfectly! 🙂
