[Archived] Athlete Community

Hello Hub members & welcome to July! Thanks for stopping by, we're happy to see you. July brings us to the midway point of the year and for those living in the northern hemisphere July means SUMMER! For many, July brings vacations, ice cream, warm weather, swimming and so much more. If you are one of our neighbors in the southern hemisphere, you’re midway through winter and you may see  a number of visitors heading your way to avoid the heat. If you're into sports, there's a lot to keep up with this month. Keep reading for some of the biggest events happening this July..... Through July 21, you can check out the world’s biggest cycling race; the

I have two phones.  Strava works just fine on one of them.  It used to work on the other as well, but sometime last year, I noticed this bizarre behaviour, which continues until now.If I press the big orange round button, the screen with time, distance, and speed in giant numbers shows up.  As long as auto-pause is turned off, the time ticks away, while the distance and speed remain at zero.  If I go to the screen with the map, it shows my location reasonably accurately, and shows the little blue dot moving as I move.  Upon finishing the activity, a map of the route, quite accurate, appears, along with plausible values of distance travelled and average speed.  However, during the activity itself, the distance travelled is zero and the average speed is zero.If auto-pause is turned on, the clock ticks for a few seconds, then auto-pause activates, whether I'm moving or not.If I leave the Strava app on my other phone, a b

I want to leave a group. After a search I learned that this is done in the overview section of the group. The club "Whittier Cyclery" shows me a black page. When I tap overview. This is the only one of the clubs that I am in. That shows me a blank overview page. How do I successfully leave this group in this situation. 

I noticed looking at my PR's today that my 100K was third place with 23.5 km/hour. and the time was the total time inclusive coffee and cake. I think there is something wrong (bug) in Strava. Cause my real average was 28 km/hour. 

Hi been a paying subscriber since January and strava does not record any of my rides, I am so disappointed with this app, absolute rubbish.

Hey Hub Members!! Have you heard of Camp Strava? Camp Strava is an annual event gathering of incredible athletes, explorers, community builders, event organizers and world-class brands that drive movement across the globe. New product features are announced at Camp Strava, and we want YOU to be the first to know about them. If you missed our YouTube livestream on Thursday, May 16 that gave viewers a first look at the new features and partnerships that are coming to Strava this year, don't worry; we have a  post over in our Strava Club that gives a recap of what was announced.  You can also check out our

Sems lately if I use my Samsung S21 to log my rides or walks that it cuts corners and just draws straight lines. This in turn cuts my routes km's and times etc. Plus it looks like I've walked in a perfectly straight line in many places 🙂 In the past I've turned off my location , restarted my phone and then it all works again. But lately this work around hasn't fixed my issue. I've gone back to using my XOSS G+ head unit for my bike and now have to use it for my walks. After a walk I have to go into the Strava app and change it from Ride to walk every time.Any fixes for this or ideas ?

I have a current bike set for all ride types for MTB.  Retired bike has ZERO ride types set.  Retired bike gets set on every ride!  What am I missing?

I would like to see "Mountain Bike Ride" listed in the Sport drop-down box on the My Activities page. You have Mountain Bike Ride listed in the Manual Entry page. Basically these two should align. Thank you.

I have had a Shimano Power Meter for a while, and I use a Garmin Edge 820. My power is linked with Garmin and displays live data on screen, and my rides transfer to Strava from Garmin Connect. However I am not currently getting any power info into strava so I can't review this info easily in starva, which is mainly where I do my post ride analysis.I can also see the power data in Shimano Connect Lab, which is also linked to Garmin for the ride data so it is clerarly logging it.. I think that shimano connect lab should export the power data to Strava but does this happen alongside the Garmin export?There are too many things going on here! Although Shimano connect Lab is linked to strava too it doesn't seem to transfer the data?  I have no idea now how to resolve this?Assistanace appreciated! Thanks

I have just got myself a Garmin Forerunner 55 and want to know if I need to do anything to the watch for it to send my info to the Strava app.I've already paired my watch to the Garmin app and the Garmin app to the Strava app and allowed them to communicate with each other.When I go out on my mountain bike, will the garmin watch pass the information to the Strava app without me having to do anything? If not, what do I need to do?

Hi, My strava has stopped showing calories burned after a workout. My account is synced with a polar watch and has always displayed calories burned up to last week when it suddenly stopped? I can see the calories burned through my polar account but am not sure why it is not transferring over?

Hi team,I have my power measurement connected to the Zepp app. With automatic synchronization power data is not imported in Strava. However, if I export the .TCX file (with .GPX power data is also not imported) and add the activity manually the power data imports correctly.Can you solve this issue?Thanks a lot.

Hi there! I'm sure everyone received the email today with the subject line: You’re fast! Want to know how fast? Apparently, you can now see where you rank by percentage on segments. BUT when I clicked the button in this email that says "SEE YOUR RANK" there are no percentages anywhere that I can see for the segment I was shown for me or anyone else. Where do you find this percentages feature?P.S. I have seen a low % next to my name on leaderboards in the past so it's got to be somewhere but since this is being announced as a new feature and I don't see a percentage for the segment the button took me to, I'm confused about how it works/where it is. Does anyone know? 

I use my apple watch to record my whole ride but the distance that is only posted was half of what I did. It seems that the time spent was correct but the total distance was inaccurate. When I hit save on my apple watch after my ride, it did not record on strava app. I restarted my phone, apple watch and force close strava to see if it will reboot and record the data, but it still did not work. I tried to record and save a new one (just like this community suggested) By doing that, it did post the data from the previous ride that was not recorded. However, the distance that was recorded was wrong. is there a way that this ride can be adjusted to the full distance that I did? 

Since today none of my routes will load in Chrome. I've cleared the cache and logged out, but still no change. Thoughts?James

HelloI am trying to upload routes for an event I am doing next month. I have uploaded the gps files for 5 of the 7 routes but I am now getting a message "sorry there was a problem processing this request. Please try importing your file again or try another file". I have tried a number of times and tried different files but no look. Can someone help?Daithi

I’ve been using the Strava app on my iPhone 15 for the past few weeks. I have an Apple Watch Series 3 also which I have downloaded the Strava app too. Today when I went for a run I recorded the run via the Strava app on both my phone and watch. My phone said the distance was 8.1km however my watch recorded it as 7.5km. Does anyone know why this has happened and which is likely to be more accurate? Read a few things online saying that Strava on apple watch 3 isn’t great so this may be why? Thank you in advance 🙂 

Bonjour En natation en eau libre, Strava synchronise de ma garmin, le temps total (en prenant l'allure du temps en déplacement). Comment faire pour qu'il synchronise le temps en déplacement? merci d avancenath TRANSLATION: Good morning When swimming in open water, Strava synchronizes the total time from my Garmin (taking the pace of time while traveling). How do I get it to sync time on the go?thanks in advance nath

Hey guys! I have a Garmin Forerunner 45 and I used to get the average split per mile. I must have changed a setting. Garmin support was not able to me.  Has anyone had similar issues and know of a solution? Thx!  

Hi,I'm using Strava for cyling, feeding Strava from my Wahoo Roam 2.When I add up my yearly KMs from the activity feed vs what I see in my yearly goal total KMs, the KMs show in goals are higher by 75 to 100 KMs, it changes everytime do a ride, as I am now checking everytime.Any reason these don't match and Is there something I can do to fix this issue ?Thanks,Fred 

Copied this from previous post where no solution was given. I am having same problem and DO NOT want to get emails every time someone else comments on the same activity I have commented on. Strava: please fix your problem with this!!!Every time I comment on a notable activity (such as a race) of another Strava user, my email inbox get flooded with comments from other users on the same activity, most of whom I don't know and completely uninterested in their comments. Most of these comments are simple congratulations.Is there any way to stop that? I have already unchecked a corresponding option for a push notification, but I still get emails. For example, after yesterday's race, in which I also participated, I received at least 20 such emails about someone who I don't know commenting on another person's race.   

Long time Strava user; new to this community board.I have had Strava linked to Chronometer and it has worked like a charm . . . until a couple of days ago. Chronometer suggested revoking access on this end then reconnecting and I now cannot find Chronometer in the connected apps list.Help?Thanks

Hi there,  I just realised that I turned 65 last October, but none of my efforts show up when I filter by the 65 - 74 age group.  On a ride I did at the weekend, all segments that I am shown as having completed show me as placing "-/123" (for example) in the 65-69 age group and I do not appear in the full filtered listing.  I have double checked that the correct d.o.b is entered on my settings.The same is true for other rides I have completed since my birthday, well those I have checked.