[Archived] Athlete Community

Hi, new to forum but been using the App for a while.Always use with setting in miles, until today app reads distance in miles during an activity and saves and displays in miles.Today it's showing distance travelled in km during the activity but when saved reads in miles like before.Have toggled the option for miles or km on and off a couple of times, no difference to the result.I'm just using the app standalone not linked to any other devices.Any suggestions for a fix welcome.Cheers in advance.H. 

hi,When will you support Bryton devices and live segments...  the supported devices page used to be filled with people requesting support for Bryton and Live Segments, but now it is closed for comment. These devices are very popular and you seem to support many other device types. Could you share the timeline for support, or, if it will never happen, also let me know.

Hello,I would like to comment on Strava's algorithm for hiding segments. From what I understand it's based, among other things, on how often the segment is viewed. This unfortunately leads to bad climbing segments being promoted over good ones for two reasons:1)Longer segments are more likely to be clicked on because users want to see "the whole thing". Unfortunately this means that segments that starts too early (before crossroads etc.) or finish too late (after the summit) are more likely to be clicked on that better ones (containing the whole climb).2)Segments that start too early and end too late are more likely to generate top10 places because of two reasons: fewer people do them and a lot of people stop at the top before the descent. This means those bad segments are going to be clicked on more often because people get top 10 places on them.This is frustrating because perfect segments (those that start at the beginning of the climb af

Error' 403 when try to syncron to app. beyondrun. How fix it ?

I've created two group challenges starting next week, but now can't find them anywhere on the app or the website to check accepted invites, or make changes.Also I'd love to be able to associate a challenge with a club I'm an admin of rather than inviting all its members individually. 

I would like to change my email as I don’t have access to that email account anymore but I can’t remember my password either 

Bonjour j'ai changé de téléphone suis passée d’Apple à Samsung et impossible de retelecharger l’application fatmap j avais pourtant payé un abonnement et pas mal d’itinéraires enregistrés... Merci de votre aide  TRANSLATION: Hello, I changed my phone from Apple to Samsung and it was impossible to re-download the fatmap application, although I had paid a subscription and had quite a few recorded routes... Thank you for your help

Hello, I did a long swim the other day and unfortunately I deleted this activity. Is there any way, I can retrieve this back?  

The 2024 Tour de France begins Saturday, June 29th in Italy, and I am excited!  I've been watching the TdF on television every July for a long time. Every year I'm thrilled all over again watching these world class cyclists climb huge mountains and sprint for stage wins. Every year it reignites my interest in cycling and motivates me to get out on my bike and ride.  I also love to reminisce about Tour de France stages from years past. Some of my favorite memories are of watching Robbie McEwen, an Australian sprinter who rode the Tour 12 times between 1999 and 2010. He had an amazing knack of hiding in the peloton unnoticed until the last couple of hundred meters before the stage finish. He would then emerge out of seemingly nowhere, pass everyone and win the stage.  We have some great Tour de France content this year - check it out:

Hi. Yesterday i've lost all my activity feed from home screen, both application and desktop version. Tried everything - restarting phone, reinstalling app, deleting cookies both phone and browser on PC. Visibility is of course set in Default Leaderboard View to "All". Any clues what might happen?

Good day, please assist, I changed phones and when I logged onto my Strava with the same log in details, my previous activities were not there. More like starting a new profile

Hi - i'm a new convert from Nike Run App and one thing I liked about that service was that I could see mile markers on the map (in the app) of the run I just did.  I can see how to get mile segment info overlayed on the map via the Strava website.... but is this a setting to enable in the Strava app?  Thx in advance.

I started up the app today and was greeted by a routes interface that is somehow even worse than the previous version.It preserves aspect of the route builder that I disliked the most: it seems to simply use other people's routes to suggest one for you instead of generating something truly novel. This means it typically won't take you anywhere new most of the time, and simply regurgitates an unchanging list composed mostly of other people's routes, as opposed to actually suggesting new routes, stringing together segments, using your own heatmap, etc. When I select a 15-30 km trail run, how can it only find one route? There are hundreds of segments and dozens of trails in my city, if this were truly working as a route generator, surely it could find more than one!I could be misunderstanding how this works, but the

If I have this right:You can only export a route created in Strava Maps by using a desktop computer.You can only import the exported file into Wahoo Element using an iPhoneThe process in between these two actions is anything but intuitive or easyWhy isn't there a file shortcut for the iPhone that automatically brings up the option to open/import the .gpx file in Element when you press and hold the .gpx file icon? It appears other apps are integrated into the iOS file actions options for this purpose.

How can I declined a tag or mark.  i was tagged for envy I know, I didn't get any email notification but i see the flag that you explain and also I can tell something was not ok because I create new segments on no named roads and the chart of times is not updating loading so I know is not common. what can I do 

I loved the average run pace display then I paid for the subscription and that changed to average split pace and I hated that.  I canceled my subscription hoping to get average pace back and now it gives me my mph speed.  How do I get back average pace???! 

I have both Samsung Health and Google Fit connected to Strava, but the app will not sync to either of them. I'm using a Samsung Galaxy Watch Pro 5 to record and a Samsung Galaxy S21+ phone to look at the different apps.I've tried:- Logging out and back in on Strava - Restarting my phone - Logging out and back in on Fit and Health - Editing the activity in Strava and saving again - Making a new activity (still no sync of old or new activities) - Starting a run on my phone to check if it would sync the others recorded on my watch Any help on this would be appreciated.

Hello, I live in Oregon, but the Web Route Builder defaults to Washington DC for me (I used to live there a decade ago). How can I update the Web Route Builder to start closer to where I live?

I commute at minimum have 30 rides in 90 days. On some of the segments I go through I've always had the most attempts. But this breaks local legends. If I go through one of these segments it doesn't register as an attempt. That means I also don't get the quickest of the day data as well. But there are other segments I go through that I have lost the most attempts and these segments work just fine. I unsubscribed and re-joined local legend. Still the same thing. My attempts on the segments that I've never lost still don't count!

Can you link Form Swimming Goggles to Strava?

Hello everyone,I'll explain the problem to you. Using a Van Rysel GPS bike computer and a heart rate belt, I record my cycling sessions.The data is shared correctly on Strava, it is displayed correctly.However, when the Strava app sends the data to the Apple Health app, the heart rate does not appear, neither the mapping nor the speed, only the distance, time and number of kcals.I checked the parameters that Strava sends, those that the Apple Health application retrieves.Do you have a solution to suggest?Sportingly,

I am trying to use the heatmap to find new trails, by comparing my routes with the global routes. Some but not all of my routes are missing. I have seen a few other related reports such as https://communityhub.strava.com/t5/strava-features-chat/route-not-shown-on-heatmap/m-p/13444 (9 months ago) and https://communityhub.strava.com/t5/strava-features-chat/personal-heatmap-some-ebike-activities-are-no-longer-showing-as/td-p/27782.  I tried editing and re-saving one activity that I knew was missing, but it did not appear (at least not within 5 minutes). Even if this did work, it is not practical to do this for each of my ~400 activities.This is a key subscription feature. I

Greetings! It is not easy to find where to post or where to get help. Hopefully someone has some guidance. I use Strava for cycling probably 95% of the time but one time I went hiking about 3 months ago and decided to record it. Now whenever I open the app to record it starts with hiking and no matter how many times I switch it to biking it never stays there on subsequent rides. Any ideas? Fixes? Thanks! Also a direct contact to Strava would be nice too. 

Good afternoon,I am trying to use my Garmin 55 watch for track every lap on a karts race. I always forgot to press the "back buttom", so I end up always with the wrong paces and distances.Is there any feature that allows the Garmin to record the lap every time I pass the starting/same point?Cheers guys, appreciate your response.

My segment doesn’t appear in the general classification. Strava tells me that I hide the start and end of my ride. I want to change that but I can’t. I only have the possibility to keep the hiding mode on 200meters or more. Do someone know how I can desactivate that ?