[Archived] Athlete Community

Hello,I’m experiencing an issue with routes in my Strava account.I’m unable to see my existing routes, and when I try to create or save a new route, I receive the following error message:"Access by the application is prohibited."This issue occurs consistently and prevents me from using the route functionality.Could you please check if there is any problem with my account or advise on how to resolve this?Thank you.

Why is there no option to manually change the language in the app? What kind of stupid decision is this? How do I choose a different language in the Strava App than I use on my phone? It's discriminatory. I don't understand this approach, it's so much work for you?? I request that this option be added.I pay for an app and one of the main essentials isn't working. Thanks

Desde ontem não estou conseguindo mais criar novos segmentos.Sempre da esse erro: Ocorreu algo de errado. Tente novamente.Gostaria de saber se existe um limite de criação de segmentos no strava?Eu já criei mais de dois mil segmentos

I live in Norway and my position is also set in Norway, but the people that are shown as local legends near me are in Germany. Why is this?

My individual stats are not syncing to my club stats 

I have a run from 2 hours ago stuck on “processing activity” I’ve tried all of the troubleshooting options to even just get rid of said activity but no luck.

Hi Strava,Recently I’ve been trying to change my email address. I originally used my work email for work-related reasons, but now I’d like to use my personal email instead. However, I’m unable to do so. How can we resolve this?

 My account and even logged-out sessions are being redirected from /routes/new to /maps/create/segments. This prevents access to the free Route Builder. Please reset my Route Builder permissions or fix the redirect on my profile.

Hi team,I am a user of the new Magene C606 Pro bike computer. I've noticed that after uploading my activities to Strava, my device information (specifically the device name) does not appear on my activity feed, unlike other models such as the Magene C706.It seems the C606 Pro might not yet be mapped in your device database. Could you please add the product ID for the Magene C606 Pro so that it displays correctly for me and other users?I am happy to provide a sample .fit file from one of my recent rides if it helps you identify the correct ID.Thank you!

All routes on my mobile app, as soon as they are saved, are displayed very “low-poly”.I saw that there were already threads on this topic but they are marked as “resolved” wich is, at least in my case, not true.  I tried deleting the app and reinstalling it, I also tried to edit it on mobile and save it as a new one, or trying to export and import as GPX –> nothing helped. Actually it also happens with routes I completely build in the strava mobile app. I’m experiencing this since a long time. Thank you for helping me <3That is a part of a route I created on the web route builder. And this is how its displayed on my IOS mobile app.  

KEPADA STRAVA YTH saya ingin meminta pengembalian dana, pembelian ini dilakukan tanpa persetujuan sayasaya melakukan pembelian tanpa sengajasaya ingin mengajukan pengembalian dana sayasekian terima kasih..

Hi there I run a couple of foreign tours each year for friends and whilst I use the Strava Club facility for posting daily routes I find it very restricting. Each tour I create more routes than we will actually need in order to give everyone something to ride. At the moment the only way I can find to share them (other than using WhatsApp or similar) is to create events. Because they disappear the day they should be ridden I tend to post them for the week we get back so they stay live is the there some sort of storage facility in a club page where I can bulk store routes - similar to that in my personal profile - in order that the team can view them - discuss the next days ride and then post easily post them as events for the next dayif this doesn’t already exist this would be a really handy function for me and give much more accurate feedback on who rode which routes 

My miles are way off. I have tried enabling Fitbit and it still continues to record miles incorrectly. Please help! 

zoomt man bei den heatmaps weit heraus so sind diese extrem lückenhaft. die Unterbrechungen der Aufzeichnung durch einen stopp, welche nur wenige Meter sind, werden beim herauszoomen der heatmap als extrem groß dargestellt und können die gesamte Route somit quasi ausblenden. Bitte nachbessern!

I ride a lot indoors with Zwift, and I'm happy these rides always show up on my Strava. But i also love to ride outdoors and would love to have these kilometres add up in my Zwift account as these generate XP points etc. but only Wahoo has this feature at the moment and now I'm running a lot of different apps and they all sync with some others and honestly it's a mess. I'd love to just use Zwift Companion app and Strava and no other apps. It can't be that difficult to integrate an option to sync outdoor Strava rides with Zwift (cause Wahoo does it...)   

why i always error when pay subscription 

is there a way to reset all PRs? i am just getting back into a fitness routine post pregnancy. But also 5 years post some of my best PRs. I doubt i would be able to match my best PRs ever again now. would be a fabulous motivator. 

I am unable to get transparent map download. The background is showing black. I need transparent image for overlay. 

Some segments are extremely popular.  For example the Cipressa in Italy has over 30,000 people listed.  If I want to know what the median time is, it’s very difficult as there are over 1,200 pages of rankings.  It would be great if on the segment leader board you could quick see the times in the 10 percentiles (e.g. 90th percentile, 80th percentile, etc..)

"I'm having issues with my Motorola G15 and Strava. Even after following all the recommended settings in the developer options, the app keeps closing. Sometimes it doesn't record the activity at all, and when it does, the GPS track shows as a straight line instead of the actual route." 

Manage Your Skate GearKeep track of all your skateboard equipment in one place. Add new gear, log usage, and retire old setups when they’ve run their course—just like tracking running shoes.

[It’s not possible to reply to previous threads, so I’m starting a new one.]Hi Strava, Please consider re-instating the display of “hiking speed” as one of the main 6 metrics for hikes, or allowing users to add this in just as some metrics can be hidden. Serious hikers care about speed infinitely more than steps or the likely highly speculative estimate of calories. The removal of speed from this list gives the impression that Strava is no longer a product for serious hikers.  Please help in correcting that impression by allowing speed to be included.

Hi,  Everytime I try to post on Instagram I’m getting a black image. This hasn’t ever happened before, and would post normally just fine as it’s displayed with a white background. I’ve tried to clear cache, unistall apps and redownload, but still running into the same issue. I am using a Google Pixel 4 Watch and Google Pixel 10 phone.