[Archived] Athlete Community

Hi there,I’ve just this week started having the hr not showing on Apple Watch while recording. I’ve read and tried all the suggestions about making sure I have all permissions correctly enabled but it hasn’t solved the problem.Don’t understand why it would just suddenly stop. I’ve updated watch and phone since the problem and have removed the app from my watch and reinstalled it .Anything else anyone can suggest please?Staring to wonder if I need a new watch maybe 🤔 

Mein Zugang über meine email klappt mit dem Code leider nicht  

I joined the Family Plan and the invitation link does not work for my daughter.  The error mesage says “Sorry, you can't join this plan. You must live in the same country to join the family plan.”  She is only 16 and lives at home.  What do we need to do to allow her to join?

I’ve been selecting indoor run on my Apple Watch but it records the run completely wrong, twice now. My data says I ran 0.04miles and my pace was 7 hours per mile. How do I fix this?  The nike run app records my run correctly. Is it because I have two recordings at the same time?  

Hello,Since a few weeks new members are automaticly added to our PRIVATE (running) group without approval by an admin.This behaviour has been changed recently, because previously we had to accept or deny a request for membership.Has anyone experienced the same and is there a solution?Now we have to delete frequently unwanted members, which are added without approval.Best regards,Peter

I have been on a run this morning (approx 07:40) and it is 15:03 and still no upload onto Strava. The run has been recognised on Garmin Connect but not my Strava. Ordinarily the upload is near instant. I have logged out of Strava and back in again. As well as pressing sync a few times.

It would be nice if Strava added a gear option for swimming activities to give users the option to track yards/meters/miles swam in a suit. I always like seeing how many miles I’ve rode or run and as a swimmer I’d love to do the same for swim activities. Is this something Strava has considered adding?

There should a sport type that is more focused on wellness and recovery, such as saunas / ice baths.

The best efforts for a run are set at 400m, ½ mile, 1km, 1mi, 2mi, 5k, 10k,15k,10mi,20k, HM, M, 50k.  There should be an option to set some custom distance best efforts. This would cater the ultra runner as well as users who want to improve on shorter distance. For example, many military organisations have best effort runs that are not captured in this. e.g. Most of British military has best effort run at 2km / 1.2mi.

Currently when viewing progress after clicking on “see more of your progress” in the app we have the option of filtering the data by 7D, 1M, 3M, 6M, YTD and 1Y.  It would be useful if we could set custom timeframes to be viewed. This for example would be useful to review a specific training block carried out over a defined time period. 

New in Strava is the trainings advise. Can I export it (like a route) to my Garmin edge?

Today I’m unable to add events because “Starting Location” is not accepting addresses.

Hi team, just trying to understand more about a couple of things. 1) We publish some routes as a trailbuilding club. Using the GPX file is mostly fine however, some routes present some kind of distortion from the original path riden. The Strava website seems to be using the heat map algorithim. Instead of highlighting  some single track bits, switch backs, etc, the map shows the path over some back roads or just more riden paths. 2) to fix that I tried using the editing tool which also turns out to be not allowing me to pull the dots and correct back to the riden path. Any idea would be nice. Thanks!

Hi, the latest updates of the iOS app have some added automation which seems to try to be helpful, but, please, how can I disable that? 😬First - making a screenshot of activity details triggers a sharing screen (where you can save an image of the map or the activity photo with stats). I understand it might make sense in some use cases, but if I'm taking a screenshot of the splits, elevation graph or pretty much anything in the activity details, I really do not want the sharing screen to pop up and hide the details that I want to capture. Second - once opening a newly imported activity, a "quick edit" dialogue pops up immediately prompting to rename the activity etc. But it's too simplified and doesn't include all the options (such as: shoes), so I always just close it and open the actual Edit mode. The "quick edit" is just a distracting and frustrating step. If anything needs to be automated this way, then perhaps

I’m wondering why my follower and following lists are no longer in alphabetical order?

Hi, I have a "goal" set to do 90mins of "Workout" activities per week. I just set this goal but I noticed that the activity that I logged as a "workout" is not contributing the my goal of 90 mins. You can see the activity and the goal progress in the pics below.Am I doing something wrong?  

At the last couple of track sessions I’ve been to, Strava has only been recording about half of my run. The time continues, so it records the whole time I’m running, but only about half the distance (so it ends up saying I was twice as slow as usual). I’ve been to track sessions for months with no problems, and obviously knew what kind of distance I cover so this is very unusual to happen twice in a row.  Has anyone else experienced this and know of any changes in settings etc. I can make to overcome it? Many thanks!

in the last month or so it can take up to at least an hour to sync my walk from my Apple Watch and now I am experiencing this with Rouvy.Has something changed with Strava or are there issues?

I don't use Strava and there was a technical issue with the payment app that was not intentional, and it has been paid.With a total of 609390IDR . I applied for my refund so I have high hopes of getting my money back 

I don’t subscribe to Strava.It used to be that when I clicked on a mile this would be highlighted on the map. When I moved the cursor along the speed/elevation profile a dot would appear at the appropriate point on the map.None of this happens now. It looks as though my map is just a static picture.Have Strava taken this feature away for non-subscribers?I’m using a PC. I’ve tried using Edge and Chrome.

Hi - my recently bought Samsung Galaxy Watch 8 has issues finding the GPS when I open it pre-run.I've tried resetting the watch completely, giving all permissions to the Strava app, rebooting, clearing the cache, force stop etc, but go through periods of 'error preparing exercise, please try again' on the GPS fix screen when trying to start a run.Sometimes it does work, then other times not despite locations not varying. Not sure if this is a hardware issue but checking to see if others have the same issue...

There is a local segment that is 5 laps of a 1.3 mile loop. People generally ride this loop for hours. Today, I completed the loop 19 times with two 20 min efforts and soft pedaling in-between. The first lap is always easy to make sure the loop is clear of obstructions, the laps don’t start at the beginning of the loop, they start when my computer starts. What I’d like is for the segment to be my “best” 5 lap effort. Today, for example, that would have started with my second lap and end at the end of the 6th lap. This would have placed my time significantly higher on the leaderboard than the 3 times that were registered (lap 1-5, 6-10, 11-15). Hopefully that makes sense. Not a huge deal, just curious how that can be handled as the actual leaderboard is likely very off and I didn’t realize that was how the laps were tracked.

This post is intended to clarify a recurring explanation in this forum that elevation issues with Apple Watch are “Apple’s fault”. I am using an Apple Watch Ultra 3, which records elevation using a barometric altimeter. The elevation data is accurate and consistent across Apple Fitness and third-party apps. Most importantly:The correct barometric elevation data is present in the exported FIT file, verified via WorkoutDoors. Despite this, Strava consistently discards the elevation data from Apple Watch activities and replaces it with GPS/DEM-based elevation, resulting in significant under-reporting of total ascent.Example from the same activity:Apple Fitness / WorkoutDoors: ~577 m ascent FIT file (verified): ~577 m ascent Strava after upload: ~480 m ascentThis behavior is consistent across:Direct sync from Apple Health Manual FIT upload Third-party apps (Wo

When I log in the dashboard, activity feed is just completely blank. I've tried clearing cache, cookies, logging out and in and even tried another browser and it's the same, the page just doesn't load (see screenshot). It's been like this for a week now and is becoming quite frustrating, i basically can't use Strava now I’ve then been to try to submit a support request, and the support request system is also not working properly for me, so now I have no idea what to do or who to contact (does anybody from Strava monitor these posts?)