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refund

  • December 13, 2025
  • 3 replies
  • 110 views
B
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Can I have a refund? I accidentally purchased a one year subscription but I don't use strava everyday.I don't want to purchase a subscription. I hope the developers can read this. I need my money back I need that money for my school tuition fee. Thanks in advance 

Best answer by Jana_S

Hi ​@brint, you’ll need to contact Strava Support:

 

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3 replies

Jana_S
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  • Jana_S
  • Hub Superuser Alumni
  • Answer
  • December 13, 2025

Hi ​@brint, you’ll need to contact Strava Support:

 

    J
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    • James Powel
    • Hub Newbie
    • April 25, 2026

    Hi, I’ve just canceled my renewed subscription within the 14 day cooling off period. Please can a refund be processed.

    E
    Community Manager
    • Emily_ACommunity Manager
    • April 28, 2026

    Hi ​@James Powel 

    Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

    If you’re looking to for technical support or to request a new feature, check out this resource:

    Looking for technical support or to request a feature? Here’s how.

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