Hello, after Samsung firmware update in December 2024, I’m not able to use the button for pause the activity on my Galaxy Watch 5 Pro anymore. Its necessary to click on screen for pause, which is uncomfortable (because of gloves, etc). Do you think, you can reair that?
Before the Samsung Galaxy Watch firmware update, it worked properly.
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Same issue with my GW4. It's sub zero up here, that button gets a lot of use when running with gloves on. I hope it gets fixed.
Hi all,
Thanks for writing in. After review from our team, they’ve recommended submit a support ticket so they can further investigate. If you have trouble with our online form, you can send an email to support@strava.zendesk.com. More information about our support process is available here. Thank you!
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