Discussions

Hi, I just added a link to our mountain bike chat in Telegram to my profile page and right away website kicked me out and I got email saying: How is that even possible that #1 messenger in the world would cause this issue with Strava??Same thing happens in comments as well! Dear Strava User We’ve detected potential unauthorized access to your Strava account. In order to safeguard your account security, please reset your Strava password and review and update your settings and preferences. If we suspect that someone with unauthorized access has created content on your account, such as suspicious follows or posts, we may remove that content. If you used this password on other sites, we recommend that you change those as well. It's a good idea to create unique, strong passwords.

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It should be possible to compare segment efforts by equipment. It should be possible to know the best time on a particular segment for a particular bike.For example if a user has two bikes, a mountain bike and a road bike, it should be possible to know the best time of the segment for the mountain bike and the best time for the road bike. It should be possible to know if the the user broke the record of mountain bike when uploads a ride with the mountain bike. The same for the road bike.

Hello Strava team and users,Strava being a fitness based app is used extensively in the military. Not exclusively, as many many others use it too but for the military it’s a great tool to help track and motivate our soldiers.As some of you may know, we walk many miles carrying weight. It goes by many names I.e., tabbing, yomping, rucking and many more. However, it’s very simple and I’m sure many other people outside of the military do it too. I believe this should be a workout feature we should have access too. Not only is the distance, pace, cadence etc etc tracked but the amount of weight carried should be inputted into the data, this will greatly change the amount of calories burned. But it’ll be such a useful tool for both military training and civilian. Hope the idea takes off, C.

I only use Strava for running. I don’t want to sync any other type of workout to Strava. This means I am not able to auto-sync activities from Apple Health into Strava.I would like if Strava allowed us to enable auto-sync for only specific types of activities. Runs should be automatically synced. One could still custom import any activity, but only Runs for example would be auto-synced.

Hi there, I wanted to suggest including pack weight or ruck weight for hiking [and one day if someone developed a rucking activity, there too], as hiking with say 30kg, is very different to hiking with a bottle of water and a phone. I’d also imagine that Strava has the capability of calculating all sorts of useful stats around calories burnt etc with regards to body weight combined with pack weight.  

 Hi everyone, I got an email request to participate in a survey from Kasia (Strava Teserach Teams). It is a phisinng?

I’m currently doing Virtual Rides in MyWhoosh but I have a ZwiftHub. My heartrate device doesn’t connect to the Zwift Hub and doesn’t appear in MyWhoosh. So I have to record it as a separate activity. What this ends up doing is doubling the time I’m spending and possibly making my fitness and fatigue far higher than what they should be. So just an option to “ignore effort from this activity”. Same for other attributes such as time so I don’t accumulate double the time. Or have an ability to link the separate activites so that Strava understands they are the same.

Hi,not that I have an account there, but I find it curious that you still have the bird logo and other mentions of “Twitter” in the UI.Not important, but just wanted to ask (for a friend :-) )Thanks!

Hello I'm trying to change my email account, but I don't receive the password email in my New email acción May i have some help please?

Hello!How long it would take to request for refund? I accidentally paid for annual subscription instead of monthly today, February 3, 2025. I already submitted a ticket, but I didn't recieve any emails or notification yet. I want to take back my money on or before February 17 because if if reaches beyond that timeframe, it would be impossible for me to refund those. Please help me for as it is the only money left on my e-wallet and it is use for school. I'm hoping they would consider this problem. And please, someone who can reply to this matter? Thank you!

Hello I want you to refund my annual auto reneval subscription money please

I’ve only just managed to record my first ever sub 40min 10k and yet Strava is showing it as being my 2nd best time? I’ve no idea what has set my PB but it’s definitely wrong. My last run was definitely the quickest I’ve run 10k in.

Buenas, cuando comento en las actividades de los compañeros que sigo, no me sale el comentario completo, solo me aparece 6/7 palabras. Alguien más le pasa lo mismo? Alguien sabe cómo arreglarlo?Gracias.

O Strava deveria rever política de uso do aplicativo no Strava sem dispositivo de frequência cardíaca para inibir usuários que usam veículo automotor.TRANSLATION:Strava should review its policy on using the Strava app without a heart rate device to inhibit users who use motor vehicles.

Buenas, tengo un problema. Cuando quiero registrar una actividad, sincronizo mi banda pectoral con strava y se conecta pero no me sale el pulso. Dice que está conectada, la reconocer pero no hay manera de que salgas el pulso. Hay a alguien que le pase lo mismo??Como lo puedo solucionar??Gracias de antemanoTranslation:“ Hi, I have a problem. When I want to record an activity, I sync my chest strap with Strava and it connects but I don't get my heart rate. It says it's connected, it recognizes it but there's no way to get my heart rate. Is there anyone else experiencing the same problem? How can I fix it? Thanks in advance.”

Received the 2023 Strava water bottle with all my mountain bike accomplishments printed on it. Just received the 2024 Strava water bottle with nothing but Strava on it. Was looking forward to sporting the past years log but I guess not.

I dont get why February is the only snowsport month for snow challenges.makes no sense.

Hey, team!I am a good fan of the app and ride year round.  Keep up the good work!When I ride in France or Scotland, I see spectators on the side of the road.  It’s cool to see that interaction.  I think it would be cool if you could, an given intervals, have a group of cyclists on the side of the road changing a flat.  All cyclists know the pain of changing a flat.  I think it would be a jazzy add on for the faithful.Happy trails and keep pushin’ the pedals!Carlton T. Douglas

Friends and I are avid kayakers, some are racers, and we would like the same analytics you offer for running and cycling.  Things like tracking pace per half mile, etc.

Hi, Is there a chance you could change the behavior of the "ExploreSegment" endpoint and not return Top10 segments, but provide paging in it?

Please add possibility to sync activities uploaded to the Apple Health app from a third party sources. It can be not automatic, at least make it possible in manual mode from “manage apps and devices” page.I use Footpath app on Apple Watch for my hikes because it provides much better outdoor navigation than Apple workout app an I want to have an option for convenient sync it to Strava without exporting/importing file. Other apps like Komoot and Relive have no issues with read and import this activities.

Please add more event types (all possible types defined elsewhere in Strava)

Hi my husband, Ian Dickinson, sadly passed away on 5.5.2024.  Subscription was taken 10/01/2025.  I have cancelled the subscription but I was a day  too late.   I have emailed on numerous occasions (ticket number 3186556 but have not received any response.  I can provide a copy of death certificate if required.  As you can appreciate this is a very emotional time and I would appreciate your response 

This idea is to add a easy filter what to show - regular users or pros. I’d like to follow some of the pro riders but usually thier activities flood entire board.