Solved

I've linked my Strava account to my JustGiving account but every time I do a walk, I just see a map showing an area of the Pacific Ocean, and my walk route is not shown when I reposition the map to my location. Any idea why ?

Boa tarde, PessoalGostaria de poder fazer a conexão via api para sempre poder analise um determinado seguimento porem não estou conseguindo nem fazer a conexão da api , já segui o passo a passo porem sem sucesso.Alguém poderia por favor me ajudar

Today I went riding with a friend but forgot my Garmin.  We did the same route; he had his Garmin and uploaded his route to Strava.  How can I (if I can) upload "his" route to my Strava?   Many thanks.

Hi,I have 3 apps (24523 with 3,473 registered users; 111519 with 46; 23518 with 1). I've submitted the large app to the developer program twice now, once in April 23', and once on Jan 29 24'.The approval emails don't say for which app they are, and the web UI doesn't say that the app is approved or not.I believe I've received approvals for 111519 and 23518, but not for 24523 (https://slava.playplay.io/) and it's almost march 4th.What do I do? Is it going to stop working Monday?-Daniel

I've already allowed all the permissions and it is working fine if I do activities like cyclism or running using Samsung Health. Usually it syncs well with full functionality with Strava afterwards.But if I start the same activity in Strava instead of Samsung Health, it doesn't show my watch as a cardiac sensor so it is unable to get my heart data, unless I do it by Samsung Health and wait for sync.This should not be a problem at all, but for weight lifting, the Strava app does not sync automatically with Samsung Health. Also, if I select weight lifting in the app, it doesn't show any cardiac sensor available and therefore is not possible to track my heart rate.

Sugiero poder configurar la privacidad de la actividad según su tipo o incluso según unos tiempos mínimos o km de actividad. De lo contrario saturas la app de tus contactos o tienes que bloquearlo todo e ir activando la configuración para cada actividad independientemente si eres de esos que registrando todo. Gracias, saludos. TRANSLATION:  I suggest being able to configure the privacy of the activity according to its type or even according to minimum times or km of activity. Otherwise you saturate the app with your contacts or you have to block everything and activate the settings for each activity regardless of whether you are one of those who record everything. Thanks greetings.

Hey, I recently started a group challenge - 90 miles in 30 days - "90 in 30" and a club "Sam B's 90 in 30 Club". I think a great feature would be to able to add/make challenges through clubs, not just events. So for example my club 'Sam B's 90 in 30 club' would include a challenge every 30 days/month of 90 miles in 30 days (Walking,`Running, Hiking) instead of these two things being separate. I understand this might be a premium feature, since I can only make 3 challenges with my current account. I'm also a graphic designer and would love to create and add my own badge to my 90 in 30 challenge for successfully completing it, make my trophy case all snazzy. Either this is a feature already and I don't know how to do it or could be a great creative opportunity especially if we could create challenges through clubs. Would love to hear everyones thoughts!Sam B  

Some time ago the mobile app spontaneously changed my language from English to Russian. I don't know Russian, I use the English version. How can I restore the correct language? Everything is fine on the website. I reinstalled strava but this did not help.

I recorded a yoga workout in strava on my Samsung 6 classic watch not connected to my mobile. When the watch connected to the mobile nothing synced and the workout has disappeared. The watch shows 0 unsynced in the settings. I thought I didn’t need my phone to record on Strava.

Hello everyone!In the last 3 weeks, my Strava data started showing steps taken during a walk (in-app, Android).They're wildly inaccurate - today, 5.33 mile walk = 584 steps! 😄How can I stop the steps showing or make it accurate? Thanks in advance, Sarah

When devising a new route on Strava's mapping tool from a PC, I cannot draw the return route over an existing section of the route. Manual mode does not seem to solve the problem either. Is there an easy fix, what am I doing wrong, it used to work just fine, and this is the only reason why I pay for Strava. I am already having to post the group rides in Ride with GPS, but I would rather return to Strava is I could get it to actually work like it used to work. Any guidance is appreciated!

Hi.  I've just tried to create a new segment; the correct screen flashes up then disappears to a 'blank profile' sort of screen with no options.  I've created many segments in the past and this is the first time this problem has occurred.  Any ideas?  I'm on a Mac.

Hi all,I am thinking about getting a premium membership.As I've seen that there is a coupon for a yearly membership at the end of each year in the recent years, I was thinking, if it is possible, to prolong a membership early, an make use of a coupon is available.So if I start a yeary membership now, could I prolong this membership early, let's say in December this year, and use a coupon for it then?

Hi - activities logged on Strava have synched with my enthuse fundraising page without issues in the past. Yesterday, none of my two activities did synchronise with my enthuse page, but today's activity did. Any ideas of how I can 'force' a synch for yesterday's activities?

I have my unit of measurement set to KM but all my best efforts are shown in miles. I reinstalled the app after powering my device for 10 seconds but this is still the case. How do can I fix this so my stats are only in KM. Thanks

If I upload manually original .fit file from Garmin, I get new activity on Strava. If I then this activity export to GPX file, the activity remove and again I upload from the GPX file, I get activity with different parametres than the original activity was. How it's possible, it's correct?      

Hi. This is my first post ... go easy on me lolI did a 1h 23m workout this morning. Tracked it using my Samsung Galaxy 5 Watch ... but it only logged as 1m 33sWhen checking on the watch there are not unsynced activates. How can I correct and log the full workout and as 2nd prize at least update the workout time?Thank you

Tried to ask Strava support for help twice, no help so far, so decided to ask the community...I try to migrate my sport tracking from Garmin Instinct2 to Samsung Galaxy Watch 6 LTE. Syncing configured in both Garmin Connect and Samsung Health and I currently use both watches (Garmin & Samsung 🙂 the same time. All outdoor (run, walking) activities are synced in Strava correctly, but the most of Samsung indoor workouts (yoga, weight etc.) are missing, just Garmin records without the correcponding records from Samsung Watch, but all missing workouts are available in the Samsung Health. I plan to stop using Garmin Watch & Garmin Cnnect and to start using Samsung Watch & Strava, but with missing indoor workouts Starva service is useless. Dear community (or Strava support), please help!Thank you!

Hi,I submitted a support ticket yesterday evening about a segment not matching despite staying on course during the Garmin sync error. The algorithm said there was a deviation from the course at 35% despite staying on track at this stage. Could you please advise if a manual match can be made in this instance from the support ticket?Thanks a mill!

Hi, I'd like to know if someone else also has this issue: my fitness & freshness values differ from the web vs the app... maybe it's not a bug and it's expected, but then i'd like to know why would this be implemented like this? Web: app:   Does anybody have any idea how to sync them again or what happened ?Thanks in advance...

Dear @Jane11 Please ask the technical team to look into this for me.My yearly KMs on the mobile and the Web interfaces are not the same. See pics  

Preciso de ajuda.  O smartwatch   championg sincroniza com o Strava?obrigada TRANSLATION: Need help. Does the Champion smartwatch sync with Strava?thanks

Can anyone tell me why I get a message, “rate limit exceeded” when I try and post a comment, that won’t post because of this message? It’s working again. 🤗 

What I'm doing wrong? The format timestamp is correctly?I want get the activities in a range of 1 monthbefore = 1709383329531 // "2024-03-02T12:42:09.531Z"after = 1706877451938 // "2024-02-02T12:37:31.938Z"

Hi there hope you can help me out, i use a nordictrack incline treadmill (xi7)  for my special keyunits like hiking intervalls or hike /run intervalls and stuff like that. Everything was fine since 2 weeks. I uploaded the tcx.file like weeks and months before but now... no elevation is showing up in my workouts.  On Ifit its the 3rd party where i get the tcx file from everything is fine. And also on trainingspeaks the elevation shows up when i upload it. Only on Strava no elevation anymore...I opend severall time a ticket but since yet no solution ;(I uploaded pictures from everything.  Regards