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Hello! My Garmin watch has bugged and has analyzed a heart rate well above my actual heart rate. This is messing up all of Strava's calculations. How do I change my average heart rate on a Strava activity?

With the recent update to the strava website, segments have been added to the "Maps" portion of the site. This is a cool interface, however I cannot easily filter cycling segments by climb category anymore. This was one of the most useful features that I found, especially when trying to get a sense of how flat/hilly/mountainous an area is before visiting, and seeing which routes are most popular. I can now only seem to filter by length and for elevation "any" flat" "hilly" or "climb." This has been pretty unhelpful for planning cycling trips and routes in new areas, and comparing different places. I understand that it can be useful when visiting a flatter city to have the "hilly" option give me 50ft climbs since that is all there is, but I would like to be able to filter climbs by category and see what does and doesn't exist in an area. Re-adding the filter by category feature that was on the old segment explore to the Maps page would be extremely useful.

I'd really like an option to “keep north up” while looking at maps, but not navigating. While checking out routes/segments/ friends activities, I'll often accidentally rotate the map, and not be able to re-orient north up. I'd like a button (like Google maps has) to re-orient north up when that happens,Thx.

HI community,I have been using Strava for the past 14 months with full subscription and find it great for aggregating all my activities.Lately I have noticed that the Strava Clock is not my local clock, the Strava clock is apparently Strava server time. Example in question, on the 2nd of February I did 3 activities starting local times 8.59 AM, 9.52 AM and 10.26 AM. These were exported to Strava with time stamps 1st of February 11.59 PM,  2nd of February at 12.52 AM and 1.26 AM.According to Strava time I did 1 activity on the 1st and 2 activities on the 2nd of February when I in local time did 3 activities before noon on the 2nd of February. All local times are exported -9 hrs.It might have been like this for a long time, but I only discovered it today.How do I "reset" the Strava clock to my local time?/Ulf 

I manage a Strava club that was verified a few years ago. I am currently planning to update both the name of the club and location of the club.Before proceeding, I would like to confirm:If I change the club name and location, will the club retain its verified status, or will it require re-evaluation for verification?

Recently since the Strava app update around 6/8/2025, whenever I save a ride, my default bicycle is not being used even though when I check my gear it’s set to default bicycle. When I save my ride now it only gives me the option to select a new gear and doesn’t show my default bike and give me the option to select a different saved bike like it did in the past. Anybody know of a fix for this?  Everytime I save a ride now I have to go back in and edit my ride to select my bike. This is very annoying. 

Just wondered if anyone else has this problem. At the moment I can only access the most recent 16 (web) or 20 (app) of my routes; it is not letting me scroll or page through to see any more.My other routes still exist as many of them I have shared to my partner via Messages and I can still access them from there. 

Hi, My name is Josh I used Strava i while ago on the free trail and then canceled it before I was charged but now it says on my app payment failed retry payment and it keeps on charging my account but when I want to cancel it it does not show I have a strava subscription on Google subscriptions platform 

Hello. Since few weeks ago, My Stats overview in my Strava profile does not work - it shows just zeros everywhere. This is a new problem because just a few weeks ago I could see stats. I do weight training that always counts as Workout and therefore I could compare my stats year to year, for example. Other overviews in My Stats sections, such as cycling and running, work as intended. Thanks, have a nice day.

i created strava segment and after editing it leaderboard disappeared even though i didnt changed anything while editing

Hi Can someone help me. I recently completed a challenge and got an email to say that the Summer Lead Out Fizik had been completed . And then a button to Redeem Reward. Upon clicking this I then get a message on the Fizik website: . Sorry We're out for a ride. I contacted Fizik suypport and asked, What does that mean and what reward should I get?To which they haver replied they know nothing of it and to contact Strava. Does anyone on here know anything about this or know how and the best way to contact Strava support?tks 

See the screenshot below, which is the summary of my trail run.  I don't care about my average power and especially about the calories. These metrics mean nothing to me. At the same time I'd really like to see my average HR and average cadence. Strava have been releasing a lot of unimportant features recently, but giving us more customization of the app would be greatly appreciated by many. There should be a way to customize these data fields or perhaps a way to see all available data fields. I don't really like that Strava makes these choices for me.   

So I put wrong date of birth when i make my account. I am born on 27th June 2000 but i put 2010 by mistake and I can’t change it. I wanna send messages on strava but am not able to because of this. How do i change it. It just shows something went wrong try again! 

My Garmin device shows different elapsed time and moving time for my indoor activities, but Strava shows the same elapsed time and moving time. That's annoying. I'd like to have the actual moving time shown on strava. 

Is there any reason why Strava doesn’t display the actual speed during my bike rides. It shows the average which updates every so often but I want to be able to see the ‘actual’ speed during my journeys.Cheers

Hello, I’m using a HUAWEI Fit Watch 3, and everything had been working well until recently. For the past one or two weeks, every activity is being synced twice to Strava. As a result, I see all my activities duplicated. Even when I delete the duplicate entries, they reappear the next time the watch syncs with Strava. Could you please help me resolve this issue? Is there something I need to adjust in the settings, or is this a known syncing problem? Thank you in advance for your support. Best regards,

I was going through deleting some local rides i did testing out my new Insta360 camera. I had 10 or so to delete. I got sick of the popup asking me to delete every time and I was offered the ability not to warn me anymore, I said yes to this…..now I can’t delete any files at all. Can you fix it so the popup appears again thanks. g

Over the past two+ weeks (during July 2024) I've uploaded many geotagged pics, using the Strava app on a Samsung S23 (Android) device, and when viewing the event maps via browser-on-desktop, the image thumbnails do not show up on the maps. Please note that the images in question were taken hundred of miles from my residence and so were nowhere close to a "hidden portion of the activity".

When I scroll to zoom out the map, it becomes blurry — only the zoomed-in view looks good.Anyone have an idea? Strava has all permissions granted on the phone. 

My time compared to others in flybys seems to be out by hours. I know I have followed or passed people, but in fly bys I complete missed them, bu hours. Also when I start playing a ride, I can see the paths of other users in their colour, but they don't show up until the end of my ride. Its like we are on different timezones, but across multiple computers I am on the right time zone for where I live, unless Strava has its own way to setting a time zone..Any ideas?

Can we add an option to leave groups you no longer wish to belong to. 

Activity uploaded but my stats are not updating I have tried refresh stats we no luck same problem.

Hello guysI got a new idea for a new feature on the strava map, i think it would be great to have a map where you can see all the segments you got, and which one you are nr. 2 or 3 or top 10. It would make it more funny and easy to see your own segments on strava. Thank you.-Mattias Rokkjær

refund my money 

I have just noticed athlete intelligence has appeared on my mobile phone, from some sort of trial. I looked on the desktop version but the athlete intelligence isn’t there. Is this normal? Is there any way to look at it on the desktop? And what about being able to put that in the ‘comments’ section of the activity? It sort of summarises the run without you having to type in how it went… (and if it was a rubbish run it finds something nice to say, like ‘terrific run in chilly, windy conditions’ so I don’t have to struggle to find the words)