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Does anyone know why my pace is so different to my friends I run with? We run together or often I'm further ahead yet her pace&time is always much faster than mine. We've both updated phones & apps. I ran with another friend today and mine was slower again!

HelloI can t find where to change the conversion  to km ? 

The options to delete or edit a route seem to be missing from all the routes on my account. It doesn’t matter if I originally created the route, or duplicated it. The age of the route also appears to have no bearing. Rides that are public appear to show an option to Embed, but are also missing the edit/delete options.

So, basically, i can't delete or edit my routes… On my browser, i don't see any option to edit or delete a route. On the “My Routes” page and in the route specific page, there's no option do edit or delete:I also can't see the famous “spanner” icon that is supposed to show when i hover my mouse over the map. On mobile (Strava 410.11 on Android 14) there is a bug where “My Routes” is just empty: Anybody have any of this bug and could solve it in some way?

Using the mobile Strava app, there is a “Stats” icon available in each club’s page that shows “Weekly stats” which includes total club miles for the week, along with the “top 10” athletes by distance, plus four more athletes further down that list, which includes me. In the web version of Strava, there is no “Stats” option, and I’m unable to view total club miles accumulated for the week. Am I missing something or is this information really not available on the web version of Strava? Thanks.

I submitted a request to download my data more than 48 hours ago, and I haven't received any email form Strava since (I’ve checked the spam folder as well). Is there any way to verify the status of my request?

In the tutorial at https://stravalib.readthedocs.io/en/v2.2/get-started/how-to-get-strava-data-python.html in the bottom part of Step 1it seems like you should save your client secret and access token in the txt file. When we are loading the tokes inclient_id, access_token = open("client_secrets.txt").read().strip().split(",")we read the client id and the access token, which is what we need later in the tutorial. So the text in the tutorial includes an error and should be changed to client id everywhere where secret value is mentioned.

Hi, how do I get my rides from Strava to my Garmin?

Hello,I manage to merge two activities using third-party tools, but when I do, I lose my power data.Is there a way to merge activities whilst keeping the power data?

Via 'kaarten' heb ik een keer een eigen route samengesteld. Ik zie deze nergens terug. Wanneer ik een route loop die  grotendeels overeenkomt met deze eerder ingestelde route,  krijg ik steeds te horen dat ik van de ingestelde route ben afgeweken. Of het bericht dat ik weer terug ben op de route. Ik weet niet hoe ik deze melding tijdens het lopen kan verwijderen? Groet.  Peerke.

I've noticed that the "Edit” option is not available anymore when I try to edit any of my own routes (not activities) in the "My routes” section. Only the "Embed” and "Duplicate” options are available.Is this a bug? The workaround is to duplicate your route and then edit it. But in this case you'll have to go and delete the "original" route manually.Please, let us know if this is a temporary issue or the "Edit” feature is gone forever...

Hey how can I do a more in depth report on someone? The account Jeff Stinson has been commenting on a lot of girls posts being weird and also commented on my girlfriends post and people have come to me saying they feel uncomftorable about the account. I would like to do an in depth report and would like to spread awareness about the user but i do not know how to report.

Has the web version been updated recently? Has anyone else experienced this issue? Thanks!

My Strava walk from yesterday did not upload, which I found unusual. I checked all my settings, but nothing seems to have changed. I asked a friend if her Apple Watch was syncing with Strava, and she said it hadn't been working for the past few days; it worked fine on Friday evening. Is anyone else experiencing similar issues?

Hello. When deauthorising an athlete from the app side (not the athlete clicking ‘revoke access’ themselves), should we see: the app being removed from the My Apps page for the deauthorised athlete? the “Number of athletes currently connected” reduce on our API connected Strava account (My API Application)?Thanks for your help. 

Wasn’t sure where to ask this, so forgive me if it’s not the right place. I occasionally like to use the share to facebook feature for a ride, and in the past it would post showing a small map of the ride as well as some data (miles, speed, accomplishments). Lately though, it only displays a link, with no info. I’m not sure why, as I hadn’t changed anything. I see my friends shared rides still appearing the same, so I’m not sure why mine are different. 

Dear Strava Support Team, I am writing to express my concern and seek for assistance, as the subscription fee was deducted from my GCash account worth P1,500 through Android Google Play services without prior notification. Upon checking on your Terms and Conditions Support page online, it was stated that we are entitled to get a refund as long as the cancellation was done within 48 hours. Luckily, I immediately cancelled the subscription the time I knew I was renewed. I kindly request your immediate assistance in processing my refund. Your prompt response would be greatly appreciated because this matter is quite urgent as I am in need of the funds for an emergency. Thank you for your attention to this matter.

Aujourd'hui, je ne peux pas télécharger de photo sur un trajet.Je peux choisir une photo, je choisis Enregistrer l'activité, il y a une progression indiquant que l'activité est enregistrée, mais la photo n'est pas téléchargée sur le trajet. C'est bizarre 🤷Quelqu'un aurait-il le même souci ?Merci !

I went for a run with someone and she ended up going a bit faster at the end, and taking a different route. She tagged me, so when I opened Strava to see my run that synced from Strava on Apple Watch, I clicked accept on her invite to tag me. But it seems in the process, my run disappeared and now I only have her run on my profile. How can I recover my run?

I’m currently unable to access my paid subscription account. When attempting to login to Strava, it connects me to an old account that I do not use. If I try to login through apple or Facebook, it wants me to create a new account connected to my Facebook.I’ve submitted several support tickets over the last four days, but cannot get a response. 

I am trying to change my email address, however, when I try to enter my password once selecting my new email it’s says incorrect password so it will not send me an email to change my information. I am now stuck with my mum’s email. 

Hi all is there a way to review a segment PB time against other rides I have done over that segment. Trying to find out where I am gaining and losing time over a specific segment. 

We’ve recently received feedback from users that our Magene C506SE and  Magene C706 are not being correctly identified on Strava. Instead, the platform displays the model identifier of our competitor, iGPSports. This issue is critical as it may confuse users and affect the launch of our new C706 model.Could you kindly assist in resolving this recognition discrepancy? Please let us know if further information is required.Thank you for your support!

I put the wrong date in as my date of birth and it won't let me correct it. Has anyone else had this problem?

Why is this happening? What Am I supposed to do? Please help