Solved

My activities have stopped posting my time on the feed view in my profile. I can tell the time is uploading, because when I click into any individual activity I can see the time, and it seems like it’s counting towards my weekly totals and such. But I can’t see it on the feed view next to distance any pace. Any idea why this is happening, or how I can get my activity times back?

Hi, I’ve been using Strava for a few weeks now and every ride I’ve recorded using Apple workouts via my watch or Oura ring via record activity have been imported to Strava fine and auto recognised all the various segments and added them. Never planned routes just go out and ride.i spent today setting up a new Garmin 1040, linked Strava and did a short 5 mile ride, one that I’d done several times using Apple workouts.it imported OK but shows no segment times, even though there’s at least 10, does that mean that I have to import every Strava segment I want to use into my Garmin before it will record segment times. I did notice I hadn’t told garmin connect to use Strava segments, will that be enough? thanks 

Hi, In roughly the past week, my Apple Watch has stopped recording Heart Rate data for activities. I’ve tried all the recommended fixes:restarting Apple watch checking health settings (correct, nothing has changed on that front) re-installing app recording different types of workouts disabling low power mode on workoutThe watch itself is recording heart rate perfectly fine, and the Strava watch app is recording GPS data fine. When I finish a workout, it simply says Average heart is 0. What could be going on?  

HiMany times I’ve a problem with automatic uploading the activities. When I finish the activity I receive a massage from Strava that sais: manual upload.It doesn’t happen every time, but at least once or twice a a week I use Apple Watch and Wahoo computer I checked and all devices, apps and connections are enabled Thank youAriel

Bonjour, peut on envoyer un tracé GPX sur une Apple Watch ultra ? merci de vos réponses. 

Hey, I've lost the connection between my inspire 3 and Strava after updating it. I tested to long in, out of Fitbit and Strava app and restart inspire 3 and cellphone! Still no solved!

I recently had my Apple Watch Series 8 repaired for an unrelated issue (water ejection feature was not working). I had to log out of and unsync my watch prior to sending it and when I have come back to install and log in to the Strava app on my watch I am not able to complete the SyncI have logged out on my phone, deleted the app from both my phone and watch, all to no avail. Both my phone and watch have the latest software updates for iOS and StravaThe app on my watch was working perfectly prior to sending if off, but since I have had it returned I cannot complete the log in and so cannot use it. Is anyone else having this issue?

Hello, may I please receive an update regarding my request for a refund? I really had no plan to continue the subscription after the free trial ended since I only subscribed in the first place to try the app while jogging. I think I just used it once. I forgot to cancel the subscription before the free trial ended. The money used was supposed to be my allowance for my daily life, so I apologize if I am about to cause an inconvenience, and my ticket havent been responded, please respond before 14 days since my subs

Bonjour. J'ai Strava sur mon téléphone posé sur mon guidon. Et de temps en temps la connexion se perd. Je me retrouve avec des chemins bizarres et des stats fausses. Est il possible de récupérer un effort ?

Hello, my morning run has disappeared. I use a Samsung Watch 4 Classic without the GSM module. My run finished properly, I pressed finish and then done, and when I got home I waited for my watch to sync, but now it didn’t do anything. The app says “0 unsynced activity” and there is no sign anywhere that my morning run took place. Please fix this and restore the data of my morning run.

Hi everyone! Today I ran 5km and Garmin told me that I set my personal best of 26:14 min. However, Strava reports that I set my 3rd personal best on 5km, covering that distance in 30:36 min. What is the reason for this discrepancy? For completeness, I should point out that I ran on the road and that at traffic lights I paused the run on the garmin forerunner 965. Thanks! 

Hi, I've upgrade to the family plan and invited 3 people to join. We all live in The Taiwan, however 1 people get the error message that they don't live in the same country as me. We all live in the same city in the same country, so we should be able to join in the family plan. Please help out.IDtroy00711@gmail.comhenry.ee97g@gmail.com

Request #3125689 already created ticket for restoring  a 9.99 km running activity. In how much time will it be restored?? Previous Activity Link:https://strava.app.link/OcU46zKnKOb 

I would like to ask about my Strava connection with Amazfit. I’m getting an “error connecting your device” message, even though the Zepp app is already linked to Strava. The activity data is syncing automatically to Strava, but my gear (like Garmin) is not detected in Strava. 

It looks like there has been a change introduced in how the pace is being displayed for running activities. Before the change, the pace for splits would be shown as moving pace (i.e. ignoring for example pauses at traffic lights). Now, any pause is reflected in the pace, resulting in uneven outcome. When I checked my recent runs, I saw that an October 5 run was still recorded as expected, but next run from October 7 and all runs since then have the splits pace all over the place. 🫤Is this a bug or an intentional change?(Recording my runs with the native Apple Watch Workout app and importing from Apple Health to Strava via the iOS Strava app.)

Lately I've been getting a fair amount of random women follow requesting me, all super hot with zero activities on their profile, typically listed in LA or NYC (I'm in Michigan). While I'd like to say it's because of my ummm long KOM list, alas they are just spammers. How about adding a requirement to add followers, you must have at least 1 activity. In order to add more then 10 followers, you need activities in 2 separate weeks (preferably with some GPS data) 

From what I understand, Strava has the capability of getting workouts automatically from Peloton once that capability is shared. However it doesn’t look like there the a way for previous workouts to be automatically shared, each one would have to be manually uploaded. A feature for Strava to pull all recorded workouts without having to manually upload each one would help transition that data over to the platform.

I have successfully connected my Amazfit GTR 2 to the Zepp app and linked it with Strava. However, my Strava activities do not show that they were recorded using the GTR 2. I have ensured that the Zepp app is synced with Strava and both apps are updated to their latest versions. I have also checked and reauthenticated the connection between Zepp and Strava, but the problem persists. How can I resolve this issue? Conectei com sucesso meu GTR 2 ao aplicativo Zepp e vinculei-o ao Strava. No entanto, minhas atividades no Strava não mostram que foram gravadas usando o GTR 2. Garanti que o aplicativo Zepp esteja sincronizado com o Strava e que ambos os aplicativos estejam atualizados para as versões mais recentes. Também verifiquei e reautentiquei a conexão entre Zepp e Strava, mas o problema persiste. Como posso resolver esse problema?

We have a running club in our office.I am the developer of an application currently using the Strava API (Client ID:  126230.Recently, some new users encountered the error:"Error 403: Limit of connected athletes exceeded",even though we believe we haven't reached the 100-athlete limit for development applications.Could you please help us verify our current usage, and if needed, grant a quota increase?This application is intended to help a small group of runners automatically track and analyze their activities via Google Sheets.Thank you in advance for your assistance!

I have a list of applications we publish with Strava integration features and a lot of them have reached the athlete limits. I have filled out the form multiple times over the past few weeks and have not received a response or an update. Is there any way to expedite these athlete limit requests and make a mass update to multiple client Ids at once for those of us with White Label applications? 

I am getting a green screen come up on all live segments for the last week or so.  I use iphone and am on the latest version.  My brother is also reporting the same issue.  He is not in the same area as mee so don’t think its GPS related. 

Hey guys, I rode down skyline queenstown early this year. On one of the days a trail that I rode which may be really new does not have a name on it. It clearly shows on the map but no name. Is there any way to name this trail at all?

Hi Strava dev!I filled out the API program submission form for my app a week ago.So far, there has been no response, and my users are eagerly waiting for my app to integrate with Strava.Looking forward to your reply. 

Hello Strava community!I applied to the Developer Program with my app about more than a month ago. This is actually my second attempt; the first time, they asked me to provide more screenshots of my app. I applied to increase my user limit from 1, because right now no one can use my app except me. After submitting additional screenshots, I received this email in response:'We've received your submission to Strava's Developer Program. It's under review, and there's nothing else you need to do for now. Once your app has been approved, we'll contact you with more information.'Given that I've already gone through one round of feedback and I'm trying to make my app available to more users, how long should I expect to wait for a response regarding this second review?

Hey!i built another map generating website, which integrates the strava api. My question is, how i get it promoted like others here:https://www.strava.com/apps/visualizerWebsite is: https://mapprints.deYou can easily build custom maps there and plot activities onto it. It differs to others, because its truely customizable.To use it, you need to register (eg via google). Its required to keep bots away, generating load on the backend. Thanks!