Solved

Hi,I have a Google Pixel 5 with https://e.foundation/ operating system with Android 13: even if push notifications are active and I have no battery limitations on Android Strava App, I’m not receiving push notifications. Could you kindly help me how to solve?ThanksPaolo

Hi, I have a no brand smartwatch with gps and heart rate detection connected with DAFIT app. When I switch the activity from Dafit to Strava, Strava does not use the heart rate recorded by my sensor and Dafit, why does this happen? thanks

Hello,I have a garmin 830 paired with a Pioneer dual power meter. I have noticed there is a discrepancy in power data on garmin connect and strava. My strava gives me a much lower power average. I have not changed any data on my bike or profile. Do I need to subscribe to premium to get true power readings?

Hello, for some time now I can't see the map when I click on the current activity. The map appears on my profile in progress, but if I go to it to see details, it doesn't work, the application refreshes or goes to the main page. I can only see the map on a computer. I'm attaching some screenshots. I use a Huawei bracelet (health application) band 7 with automatic upload to Strava 

Hi, I am writing an application in which I would like to record activity in Strava. I am running such url var authUrl ="https://www.strava.com/oauth/authorize" +$"?client_id={_clientId}" +"&response_type=code" +$"&redirect_uri={Uri.EscapeDataString(redirectUri)}" +"&approval_prompt=force" +"&scope=activity:read_all,activity:write"; authorizes with my Strava account and gets a new token along with this scop scope=read,activity:write,activity:read_all Then performs a POST of this code to https://www.strava.com/oauth/token All operations go through without error but after refreshing the API mouthpiece I still see scope:read and as I try to save the activity I get an error  

Where can I ask if Strava can create a Racewalk category for activities? Race Walking has been an Olympic event since 1904 and while the numbers aren't huge, I think there might be enough of us to warrant a category. New York area has about 700 hard core Race Walkers that race but there are 34,000 that say they use Race Walking for fitness.  We often use "run" but then we look like slow runners if we post. And some of us use "walk" for a more casual walk. Sorry if this is not the right place to ask, please direct me.Thank you.

I noticed in version 408.0.0 that I’m unable to view who gave me kudos by clicking on the text “x gave kudos”. When I click it it just opens the activity.I tried viewing for others activity’s kudos and the same problem. I then gave someone kudos, and once I had done that I can then view who gave them kudos by clicking the thumbs up icon, which means there is no way to remove the kudos once you’ve given it.seems like a bug? Or expected behaviour?

Hi All,I'm experiencing a maps problem: I can see my routes and those of the people I follow only in a "preview mode". When I click on the route Strava doesn't show anything and the app crash going back to the main page. What's going wrong? Please help me.Thanks!Patrizio

Unable to connect or sync data from Boat watch.An Android based wach

My subscription to Strava shows as cancelled on Google Pay. Apparently, I cancelled my Google Payment Profile Account back in October 2024. I have spoken to Google and they tell me that I need to contact Strava to resolve this, as it is not a Google product I have purchased. I have tried restoring the payment in Strava but it will not allow me to do this. I am going round in circles. See attached. Any ideas please?

I run 10k today, usually getting around 10- 12 kudos. I haven't got any on this one.All settings are the same. Activity isn't muted or anything like that.I asked some friends, noone else can see my run on their feed unless they go directly to my profile click on and look for it.https://strava.app.link/8PHLd1SIPSbAny idea please? 

It seems that everytime i go to log into Strava, I am being asked to log in. Can you please set a cookie and let it last for 365 days? If I dont want to be logged in, I will manually sign out.

It seems that a recent iOS update has broken the way routes are shown on iOS. Here’s an example route:https://www.strava.com/routes/3289692473352562718 In the web route editor, the route displays like I would expect it to. On iOS, however, the same portion looks like this:  It seems like the iOS route viewer is only showing a fraction of the vertices required to actually draw the route so that it follows roads. It makes following along the route much harder, and I’ve taken the wrong turn more than once because of this.Is anyone else seeing this, and any ideas on how to fix it? 

Why on earth does Strava choose FOR me whose activities I see and whose I don't see? It's happened several times now where I'm certain I follow certain people but their activities never show up in my feed and other people's activities I see all the time. When I go to the profile of those whose activities I NEVER see I can perfectly clearly see all their activities so they're not hidden. Can Strava please stop putting algorithms on this? If those becomes another Facebook I will lose all interest in this platform.

I ran a race yesterday and it's acting as if it's been muted, when I definitely hasn't. On the other hand my warmup is showing just fine. I've received significantly more kudos on my warmup than the race. Thought it was a one off but the same thing happened to my dad today. TT not showing, warmup showing. It's visible if you go onto profile, but doesn't send to others' feeds. I've seen a few people already on reddit with the same problem, saying it might be a new algorithm which isn't working as it should.

I synced my ride from Samsung Health to Strava, however the data is way off.  The mapped ride looks the same on both apps, there is a difference however of 4 miles between the apps, Strava being the lower, whilst Samsung being correct, the other stats were all wrong as well, such as average and max speed.Samsung health uses my Garmin speed and cadence sensors, which I also have in Garmin connect, however Garmin connect doesn’t sync anything to Strava despite being enable.Does Strava interpret the data differently?  I was at a bike park, so did a few laps in the same area before moving on.  I assumed it would just upload the same data, clearly this is not the case, so I’ve disable sync for now, but would like to understand why it’s so different and if it can be resolved.

Previously, on iOS, when scrolling through the activity feed, if I wanted to see a picture full screen I just tapped on the picture and that was it.Now all of the sudden when I do this, I have to wait for the activity details to load, the picture opens on the top of the screen, the activity details get shown below the picture and I have to tap again on the picture to see it fullscreen?Why is that?I don’t want to wait for the activity details to load, since I don’t care about them, I just want to see the picture in full screen. On top of that I have to tap, wait, and tap again to look at that picture, while before it was a single tap and a lot faster. 

Since the 27 of february mu Webhook stopped to work.I did not received any activities since that date.Strava even did not try to reach my Webhook ‘( i see it in my logs ).So i tried to delete the previous webhood subscription and re create IT, and it does not succeed.Anybody with same issue ?Any clues to help me ?Thank you

I noticed something strange last week where my PR on a Segment didn’t appear properly on a Leaderboard (an inferior time was there instead).  I didn’t take a lot of notice, but today I see something similar on another Segment.  There is a Segment near where I live that I have attempted many times (over 100).  A couple of days ago I noticed that my PR was 1:01 and I was 47th out of 2358.  Today I looked and it still says my PR is 1:01 but the performance used in the Leaderboard is 1:09, for 199th.  I’m not aware of anything I might have done to cause this change.  I can only assume that something must have happened to the Activity (from 2020) where I did the 1:01, such as it now being flagged as “Private” or falling within the visibility exclusion zones at the start or end of the ride - I checked both these and the 1:01 Activity can be seen by “Everyone” and there is no visibility exclusion zone.  Is something else happening that is causing this apparent corruption on the Leaderboard ? 

As suggested by the Strava support channel I disabled running power on my Garmin Forerunner 955, attempting to get heart rate instead of watt readings to compare my efforts on a given segment.The power reading is gone now, but the HR is still missing. 

I'm losing all will.  For no reason, my Polar flow app stopped syncing with Strava.  I have tried troubleshooting, talking to bots, and hours between messages.  I have uninstalled both apps and checked permissions.  I've then tried to upload manually with no luck, I was told it was a Google issue.  So I've tried one step access.  I can't change my email address, strava app won't allow, server error 😒.   When I check to connect strava and polar it shows all is connected, but still no syncing. I'm paying a subscription, the help and service from bots and ticket messages I find very frustrating now.  What am I not seeing? Ryan.

Dear Strava CommunityThanks to Strava for relaxing third party links in Bios and Posts. I am owner of a Strava Running Club www.strava.com/clubs/rcucrc, but members are multi-sport. Membership requested that we swap to Multi-sport, but we need Strava to expand multi-sport leader boards to show running, cycling and fitness etc separately.Our community post for that got rolled into this post: -  We tried to share this Strava “https” link with the club membership, so they could upvote it, but the club post was blocked with a message ‘try later’.  I discovered if this link was removed, the post uploaded.Why does Strava block its own “https” links?Thank you. Respectfully,Pierre 

Lately, I have been experiencing an issue with data recording: the long activities always crash (after 4-6 hours, bike rides).This has been happening for the last couple of months. I have always been using the latest app update release available at the moment of the activity. I am using a Xiaomi phone, but I took good care of the instructions here:https://support.strava.com/hc/en-us/articles/216918967-Troubleshooting-GPS-Issues(disable any battery saving, high accuracy in location, etc.). I don’t really know what is going on.In the last few rides, I have used another tracker app (mainly as a backup), and this other app was able to complete the recording without crashing, without issues.I enjoy Strava a lot, but these regular crashes are disappointing. I hope they can be solved, or I’ll have to move to the other tracker app.

I Bought aolon navi r4 and their app to connect to strava is GloryFitPro once i connect it says Error 403: Limit of connected athletes exceeded can you help me fix this thank you

When trialling FitOn I have the problem that the workouts are not appearing in Strava.Am using an iPhone, and FitOn is populating the Workouts in the Health app as expected. Strava is configured to pull in data from the Health app.This works fine for Apple Fitness+, but can anyone tell me how to make it work for FitOn?Thanks.