Solved

Solved, thank you 

hello guys, how to fix this? in other devices it's just a oblong shape but in my Strava it's not accurate

Load a route in the route planner on the website (or app). Duplicate the route, reverse the route direction, and save. Typically this means changing from clockwise to counterclockwise or visa versa. That would be a lot easier than building a new route manually.Or load a route, reverse it, and save it. 

hello, is there a way to display the calories per week ?

Hi,For the past few rides I have noticed that Strava updates my speed every ~10s but in between these updates the speed displays 0. Once the updated speed is shown for a few seconds it goes back to 0 and this cycle continues for the full duration of the ride. A similar issue with distance as well - it gets updated only when the live speed is shown and otherwise remains constant. I have attached some screenshots.From picture 2 to 3 the speed goes from 18.1 to 0. From picture 3 to 4 the speed is displayed as 0 and the distance remains constant at 0.92. In picture 5 the speed is updated to 18.5 and distance to 1.04.Please help out regarding this issue.Thanks!

Hello, I had an incident where I guess I had forgotten to turn off the automatic renewal on a free trial for a membership, and I was charged the full 80$ for the year. In the terms for the membership, it says there is a 14 day period where the membership could be refunded. Just curious, how would I go about getting a refund? I am on an iPhone. 

When I am in the USA, Strava will show City & State on US-based activities, but when I’m outside the USA it will only show City & Country of a US-based activity.  Many municipality names exist in multiple states.  For example, living in New England, I see activities from “Hopkinton, RI’, “Hopkinton, MA”, and “Hopkinton, NH”, but when traveling outside the country, those activities simply show up as “Hopkinton, USA”, which really is not helpful at all.   When overseas, I would like to see, for example “Hopkinton, RI, USA”.I noticed the same issue exists in Canada, where I see the province name only when I’m in Canada, and when I was in Ireland, I could see the county names only until I left the country.  Whatever the political subdivisions used in a country (e.g., state, province, county), it would be real helpful to see these on activities without having to be physically in that country at that time.

I am using a Suunto watch to record activities. The data is analyzed in Suunto App which uses training metrics powered by Training Peaks, which is an established leader in this area. The same data is uploaded to Strava that provides its own training metrics. In both cases I can see Fitness / Fatigue / Form metrics that, as I understand, are supposed to be based on the roughy the same formulas. However the metrics look quite a bit different. Let’s do a comparison.Here is the Training Peaks data from Suunto app for the last 8 weeks. You can see that the Fitness metric has been going mostly up from 43 on 1/6/25 to 56 on 3/2/25 - 30% increase. That seems reasonable to me as I’ve been ramping up the volume. The intensity remained roughly the same because I train for ultra distances. Note how smooth the fitness graph is overall, which is reasonable because the fitness level doesn’t really change that fast. Also note the clean representation of the Form metric, which is essential to targeting

Come on sort it out, the fastest growing ball sport in Europe. We know you are a USA company, but you have European customers as well!

Hello,I did a run activity using strava on past 14/o4/2025. I did this activity with my smartwatch (Samsung Galaxy Watch 7) that it had a gps problem. Meanwhile, the gps is ok.Now, I want correct the date of my past activity. I tried with following steps:I exported the activity to a .gpx file. I changed all wrong dates in file to the new date; I deleted the old register on strava; I inserted the new file with new date. After that, the date that is presented is the wrong date. How can I fix this problem? Can you help me?Many thanks for your help.Rafaela Miranda

I received the following email today from Strava Research team… is it legit?I'm Navneet, a researcher at Strava, and I'd love to hear your feedback on using Strava. Take the 3-minute survey below for an opportunity to win a $/£100 gift card.By completing this survey, you’ll help us improve our features—and have the chance to participate in an exciting research study!Thanks for your participation,Navneet and the Strava teamPlease contact ngrewal@strava.com with any questions.

This is my local url: https://www.strava.com/oauth/authorize?client_id=146505&response_type=code&redirect_uri=http://127.0.0.1:8001/api/v1/user/strava-authorize/1/2020-06-20T23:16:53.000Z&approval_prompt=force&scope=read,activity:read_all But when I put the production URL I get this: https://www.strava.com/oauth/authorize?client_id=146505&response_type=code&redirect_uri=www.raiseday.run:8001/api/v1/user/strava-authorize/1/2020-06-20T23:16:53.000Z&approval_prompt=force&scope=read,activity:read_all And in the api section https://www.strava.com/settings/api I have the url configured, what will be the problem in production

Liebes Strava Team was ist nur los jedes mal hab ich Probleme mit den GPX Dateien auf die Garmin Geräte hochzuladen. Strava Route selber planen und erstellen anschliessend auf Garmin Connet hochladen. Umbekanne Fehler Meldung na gut ich nehme die GPX Datei welche ich bei Strava runtergeladen habe lade diese bei Komoot hoch, lade diese anschliessend bei Komoot runter und füge sie bei Garmin Connet ein siehe da es funktioniert. wieso kriegt ihr das nicht auf die reihe? mittlerweile ein grösserer Fan von Komoot als von Strava. 

Years of activities missing on web app, but all are on my mobile app?  Why?

The Live segment on my Garmin 1040 stoped showing. Any tips how to fix this problem???THX

Hi, I run on trails a lot and recently learned I am supposed to be able to log runs as a trail run. But somehow that’s not possible for me. If I want to edit the run later, I can only choose between “run”, “long run”, “workout” and “commute”. No trail run option in sight. I am using an iPhone. Anyone with the same problem?

Hi everyone,is it possible to import an activity using the app for mobile phone from a GPX file ?I can do it from PC but I don't know how to do it from app for mobile phoneTHXWilly

I’m trying to renew my Strava subscription but it tries to charge me much more than it’s charging in my country. I’ve raised a ticket 4 WEEKS ago and I got not a single response. This is just plain disrespect towards clients. What can I do?

Hi, i have problem with strava live segments on 530 while navigation. I have try with rout synced from strava, segments are with Red stars, i can see on edge segments (menu -training - live segments) but not shows while ride with navigation .Also i have do factory reset and nothing :/ maybe someone have fix Segments are one, from GC also i have change to strava 

Как удалить синхронизированные тренировки 

Due to the fact that my Strava account won't automatically update from my Fitbit, I have go through the onerous process of uploading .tcx files on my laptop. To compound my frustration, it seems to be pretty random when Strava sends me the necessary 6 digit code which is required to log into my account. Anyone else experiencing this? Is there an alternative way of logging into Strava?

I am trying to find the first bicycle ride I recorded on a specific bicycle “Gear” in Strava. I cannot find a way to search or filter activities by Gear. Is there a way to do this?

The last three times I have run using Strava it has incorrectly had my moving time less that half the time of my run. For example this morning I ran 12.3km in 1 hour 11 minutes (without stopping) yet my moving time is listed as 29 minutes.As a result my average pace is completely wrong and all segments are wrong.It is correctly tracking the distance I have covered so don't see how this could be a gps issue? Also I have used RunKeeper simultaneously, which has worked fine. I am having to delete my Strava activity and port from RunKeeper.Any idea what is causing this? I have been using Strava with no problems with my phone for a long time so don't understand why it has started doing this?

I would sometimes get an error when calling the token exchange API: POST https://www.strava.com/oauth/token, but it would work if I make the exact same call for a second attempt. Anyone know why this is happening? In the “authenticaion” documentation on Strava Developers, one statement says the URL should be https://www.strava.com/oauth/token, while an example shows the URL as https://www.strava.com/api/v3/oauth/token (I pasted below) Is this why my call to the API returns an error sometimes? Thanks.===================================================Token ExchangeStrava will respond to the authorization request by redirecting the user agent to the redirect_uri provided.If access is denied, error=access_denied will be included in the query string.If access is accepted, code and scope parameters will be included in the query string. The code parameter contains the authorization code required to complete the authentication process. code is short lived and can only be used once. The applic

Hi guys! I could use some help here. I’m trying to implement concurrency with my Strava API calls such that I can acquire activities on various athletes concurrently instead of one by one. However, despite my best efforts, I think there may be a limitation with the Strava API which does not support asynchronous operations. I tried wrapping the read requests within async.to_thread() but that didn’t seem to work. Have any of you guys bypassed this Strava limitation to get concurrency working? Thanks.