Solved

I have just started a training plan and I'm trying to view it so I know what runs to expect or even just to see if what run I have to do tomorrow when said plan is meant to start? I did the way it tells you to online but every time I click training log it sends me straight onto the app on some random users page and says other athletes training logs aren't available? Any ideas 

I’ve only just managed to record my first ever sub 40min 10k and yet Strava is showing it as being my 2nd best time? I’ve no idea what has set my PB but it’s definitely wrong. My last run was definitely the quickest I’ve run 10k in.

I am going to cycle 350 kilometres in a route that is 500 kilometres. I will cycle 70 km and 30 km in a car, another 70 on the bike and 30 in a car and so on. Can I get this on strava in one ride or do i need to upload each 70 km?

Strava is displaying a far more slower average speed than it actually is. On a 5km 32 minutes run it shows an average speed of 6.2 km/hr. This should be 9.4 km/hr

Why has my heatmap and the global heatmap suddenly disappeared from my mobile device?

I’m trying to find out if it is possible to correct a route you have made in the computer but failed to follow exactly due for example temorary roadworks. Or you inadvertently turned into the wrong street and had to back up. How can you remove those ‘tails’ from your route after the route was saved in strava? 

Hey, it would be great to have optional data labels (with a checkbox to turn it on/off) on weekly / monthly summaries chart on main profile page. Sth like this: What do you think? Also, why cannot I submit my swim as a "race"? All the best to you!

Hey Guys, a few days ago, I created a new passwort and have logged out from the strava app. When I logged in again, my account was empty and all the activities from the last years were gone. I requested the strava support but nobody answered or helped me. Do anyone tell me what to do or how long does it take, that strava support answer and help me? 

Is there a way to set a group challenge to have members walk 1 mile everyday for a month?This is what Google is showing me:Access the Group Challenge feature: Go to the "Groups" tab on the Strava app.  Set the Challenge Goal: Select "Distance" as the goal type.  Define the Daily Distance: Set the daily distance to 1 mile.  Choose the Duration: Set the challenge to last for a month.  Invite Group Members: Add your friends or colleagues to the group challenge. The problem with this is that I cannot figure out how to set a “daily distance.”  When I’m selecting the distance, and putting in “1 mile” it’s making it seem like 1 mile is the total goal rather than a daily goal

I'm trying to set an informative picture in the top of Club page. But it's very difficult because for the web version, the page is cut. In the App the picture seems ok as expected.The result should be the same for App and Web.I suggest to uniform the picture results between App ad web WEB:APP: 

Hello,This link explains how to deauthorize an application.https://developers.strava.com/docs/authentication/#deauthorization`access_token` is a required param. Does it need to be active? Or can it be expired?I'm assuming it can be expired. For example, a user should be able to deauthorize an application many days after they initially authorised it.Thanks!

Hello Allcan you please help me to find out that why every time access key is expire.i have a website where i need to fetch all the races of a user who have account in strava, now i have created that user access token key and store in my database, every time when user come and want to see all races its showing that your access key is expire, again i have to regenerate the key and the process going on. kan anyone please tell me why its happen?

he abierto ticket para una problemática, simplemente me envían un mensaje predeterminado con artículos que no me ayudan a resolver mi problema y marcan el ticket como resuelto, muy decepcionado Translation:I have opened a ticket for a problem, they simply send me a predetermined message with articles that do not help me solve my problem and mark the ticket as resolved, very disappointed

I want to be able to see my total weekly elevation gain across all “human powered” sports.This is somewhat possible by selecting “All Sports” in the progress page in the app.The problem is that it also includes elevation from Alpine Skiing and so all the lifts - this is none sense .It should automatically exclude non “human powered” sports or at least allow for a multi select interface. 

From every sentence where I used an emoticon, it disappeared. And the word before the emoticon disappeared as well. Does anyone have the same problem? It never happened to me.Aldo some other activities from my friends have the same problem.

Can a group be set up to include a members activities from before they joined the group? for example our work group is to track members activities from Jan 1st 2025 to Dec 31st some members are joining during the year eg January 31st and have historic strava activities from the 1st of January but these activities aren’t showing 

For about 50% of my activities (running & cycling) I rely on wrist-based HR (Polar) - the other 50% are chest or arm strap. In cold weather the wrist-based measurement is way off, typically 1.5 times actual heart rate, this gives a crazy high Relative Effort, if I catch these early then I override the HR reading with Perceived Exertion and all is fine. If I fail to correct, then the Training Impulse is also crazy high and this completely screws up the Fitness & Freshness to a point where it is meaningless.Two questions.How long after an activity is recorded is the Training Impulse calculated and the Fitness & Freshness graph updated? ie. how much time do I have to correct the erroneous HR?Is it possible to correct historic Training Impulse readings? I have a couple from several months ago that give large step-changes in Fitness graph (and are completely wrong).Thanks.  

I raised a support ticket on the 9 Jan (Request #3185238) but I’ve not received a response.Apple took two payments for my renewal. I contacted them directly and they refunded one of the payments. Since then my strava account hasn’t been subscribed and “restore purchases” hasn’t resolved the issue. I’m use to using the subscribed features. It’s frustrating that the payment was taken on the 3 Jan but I’ve not had access to the subscribed features. How can I get help with this? 

In my haste to get a run tracked on the Apple app, I accidentally started a weightlifting session instead. When I finished the run I saved the activity without realising it wasn’t classed as a run. I’ve got as far as Exporting the Original but this has only tracked the duration and no other data points. Is there any way to retrieve any of the run data or have I lost the run data forever? (I wouldn’t usually mind, but this was the last section of a long race after my watch died and I’d hate to lose the info). 

I have not been able to access my month-old account. I was uploading some .fit files today and logged me out and I haven’t been able to log back in. It shows the following message on the app and on the PC it just says “please try again later”. I’m not sure what to do...password reset didn’t work and support seems to be taking longer to respond. Thanks for any help.

Quick backstory:Here in Sweden we have a system called friskvårdsbidrag (wellness subsidy) , an elective system where companies can hand out up to 5000sek (500usd) to its employees for exercise and health related services. For this however a receipt is needed, and a legal one.Idea suggestion:Add legal requirements to strava receipts:Today Strava receipts (that can be found under your profile settings - My account - Membership and then Resend last receipt / resend all receipts) include:NameEmailDatePayment methodRetailerItems purchasedPayment totalFor a receipt to be considered legal in Sweden/europe further items must also be included:VAT total (often with VAT rate)Tax number

Every post I try to make in groups or on my personal profile (I'm selling my bike) gets the error: "Sorry, this is still in red.The page you're looking for doesn't exist, but you still have some options."I don't know what to do. I've tried using lower resolution images, reducing the text, and avoiding putting my personal number in the ad, but none of that solves my problem.Before this error occurred, I was able to post in 3 groups, but then the error started to appear.

Hello! I went for a morning run today and my watch recorded the activity via the Strava app on my watch but it never synced to my Strava app on my phone. Under the Strava settings on my watch it says that there are no activities that haven't been synced yet. It looks like I completely lost the activity. Is there a way to restore it please so I can attempt to sync it to my phone app?

HiI just want to know why all my Zwift indoor racers are not listed on all best efforts under ride. It is only showing outdoor cycling information. Most of my best efforts are coming from Zwift.Can there not be a droping down bar for indoor rides.Please helpThank you

Hey,It's been more  than a week since I submitted a support request and still no response.