Solved

HiI rode this morning came back , finished ride as normal clicked save on the Garmin but the ride hasn’t uploaded to Strava v?it’s in my Garmin connect app . I have uninstalled and reinstalled Garmin connect deleted and re added drive from starva but it still won’t upload v?

First post... hope I'm in the right "location".  I've duplicated a route created by someone else. I'd like to keep the same route, but start and finish at a different point, about halfway along the existing route. Can't find any insight on this.  I've tried dragging the start point, rearranging way points, deleting start point, etc. None of these accomplish what I'm attempting.  If I click on a waypoint near where I want to start, it lets me "use manual mode", "end here", or "delete". Not "start here".  Is it possible to do what I'm attempting? Thanks!

Hello Strava Community,  I have been experiencing a strange issue lately. First to clarify that I have been using an Apple Watch 9 for the last year. Previous watch was the Apple Watch 3 Nike version. I have been using it for all kinds of activities, running, OWS, Triathlon, Pilates and many other sports. I’ve been to Strava for over 2 years now, so that means both my Apple Watches have recorded all sorts of sports. My problem has only recently started. I do Triathlon. So on Apple Watch is the Multisport option. At first, I had my activities imported on Strava and of course the map was visible on my imported activity. And as I said this is for the last 2 years for sure. But since October 2024, my triathlon activity imports on Strava don’t show any maps. To be noted, I have not made any changes or adjustments to any of my devices what so ever. I do get maps for other activities, i.e. OWS i did a day before my triathlon race, or running, but not for the triathlon.  Does any one have any

There is a ~quarter mile long cul-de-sac in my neighborhood that descends just under 100’. It registers on Garmin. It shows up on Strava’s topo map. It shows up on the uphill section in a Strava segment. However in the activity is recorded as completely flat. Just that one section.  

I have two activities that, when I click on the link from the list of all my activities, I just get a page that states “Oops! There seems to be a problem”. I have raised a support ticket several times now but when I check back later to see if there’s been any response, I’m told the ticket has been closed but I can raise a ‘follow up’! Any idea how I can resolve this? Whilst I would like to see my activity, I really would like to download the gpx data for these two routes.I have almost two thousand Strava activities and as far as I can remember this is the only time I’ve ever encountered this problem.

Hello, I have encountered two issues when using an Apple Watch to record a run and then syncing it to Strava: When the Apple Watch is connected to a treadmill (e.g., Life Fitness), the Apple Fitness app matches the treadmill's distance and pace per lap. However, the figures on Strava do not match those on Apple Fitness. During an outdoor run on a track, the Apple Watch can detect the track and, by selecting the lane used, provide precise measurements for distance and pace. However, when this workout is uploaded to Strava, Strava displays different distances and paces per lap. Do you know what might be causing these discrepancies? Thank you.

I cant add my heart rate data to strava please help me

Hello, I would like to know if it is possible to get time data but like every 15 second of the activity instead of each second ? Thanks in advance,Pierre

I recently searched for an old activity which I did whilst on holiday last year. I scrolled back through my activities but it was not there, so then I checked on Garmin connect and discovered it was not there either. Of more concern was there were no activities for my holiday on either Strava or Garmin, even though I know I recorded many walks and can remember attaching photos to them to share with friends.Further checks show I have lost activities for many other holidays, despite knowing I previously synced them and remember seeing them on my Strava dashboard. In fact it seems that for many trips all my walks have been lost although I do see a few runs still exist.I am not sure how this can be. The feed from Garmin Connect to Strava I have read is one-way, so once it has synced it would need to be independantly deleted from each feed. And I never delete activities.It was only when I recently subscribed to wandrer.earth that I noticed this. It confirmed to me I had no activity in count

Hi, I tried Starve premium to find routes in my new city, but I came down with a stomach ulcer and internal bleeding. While I was in and out of the hospital, I forgot to cancel the subscription and was charged with an entire year subscription without any notice. (This feels extremely predatory). I am a student and cannot afford this on top of medical bills and rent & groceries. I cancelled and need to get a refund -- please help! 

My app seems to have updated recently and now the Strava route suggestions is not working.It will not come up with any routes when I ask for hills, hard efforts, off road etc from my location even though it used to have dozens of suggested routes.If you remove some of the filters, eg difficulty, it might come up with a supposedly hilly route that is pancake flat, and not starting anywhere near your location.It really isn't fit for purpose at the moment, which is really frustrating as it is the main reason I pay for premium .

Hello friends , Usually After I finished virtual cycling via Rouvy app.It wil automatically upload to my Strava and it will count my virtual cycling distance to my club leader board.But after January 2024 I got a problem ,after finished activity It count distance in my personal distance not my Club leader board ,so I have to manually upload .FIT file to my strava and chose "Ride" instead of "Virtual ride" And I tried to disconnect strava from Rouvy and Re-connect. But a problem still existed.What should I do?Thanks a lot 🙂

My pace updates I got through my headphones have disappeared and I can't find where in the settings to turn them back on? 

I seem to be missing all my friends runs from a race this morning in my feed.  If I search individual name I can see it, but feed is missing days.  Have un-installed and reinstalled, and restarted phone...not helping.

why does this feature use standard maps? Usually it uses satellite maps. Is there a solution for this? 

Hi all. I had a Fredericson grade 4 b Tibia stress fracture and was in moon boot and crutches for 6 weeks. I got cleared to start walking again this week. Only 3km every second day. Any advice on warming up before walking? Thanks!!! 

Buenos dias a tod@s, en la app de garmin me marca unas pulsaciones bajas, cuando voy haciendo base, ritmos lentos, normal, pero cuando se sincroniza a strava se disparan 170-180',sabeis por que pasa? Muchas gracias. TRANSLATION: Good morning everyone, in the Garmin app it shows me low heart rate, when I'm doing base, slow rhythms, normal, but when it is synchronized to Strava they shoot up 170-180', do you know why this happens? Thank you so much.

If you are managing a Club there is a dedicated field for the website, but that does nothing! As we are a club that is also quite active outside of Strava, there should be the possibility to Link to that website. (You also remove all links posted in the text)If Strava wants to be a social hub, there needs to be a way to link to the outside, at least for a Club. This gets quite frustrating in addition to other changes that worsened the experience!

I find the fitness trend tracker really frustrating. As far as I can tell it makes an assumption that every day you don't log something in Strava, your fitness declines by x% and also makes assumptions about the incremental fitness you gain from each activity. Given that not everything I do is logged on Strava (shocking, I know) this is totally inaccurate. However, you have all the data you need to work out actual fitness, as, over time, I will do similar workouts, at similar levels of effort and you have all my HR data.  For example, if I do a 5k run in September at a certain speed and HR, and then I do the same run (or similar) 4 months later at the same HR but faster, you know my fitness has increased. You must be able to build an algorithm that calculates some index of fitness by comparing my HR, relative effort, speed etc etc, regardless of how many sessions I have actually logged.

Anyone else experiencing an abundance of notifictions for friends completing workouts and runs? Just started about 15 minutes ago. I already have notifications enabled for a few of my favorites, but it’s other connections showing up- and not the “Jane has uploaded her first run in a while, give her kudos!” These are regular people. I didn’t see anything changed in my push notification settings but it is already getting super annoying! UPDATE FROM STRAVA: 

Dear Strava Team,  I will like to bring one issue to your kind notice. Earlier when we used to upload a .fit file to Strava, that .fit file use to get process and an activity gets added in Strava platform. However, since last few weeks this is not working.   Just wanted to understand from you, that whether it’s an issue from your end, or is there any change in .fit file supported formate. Please let us know.   Application Name: Frontier X  Category: Mobile App  Client ID: 100134

I can open the HUB from the email, but I see no links at all IN STRAVA to go to the hub.  Am I missing something?

New this morning, I’ve been getting notifications for users who I do not have favorited. This is a really obnoxious use of notifications with no clear way to turn it off without turning off notifications for favorited users. This appeared to start this morning. Also, why was my last thread about this deleted?

How much Time Strava does respond to a subscription refund because if they dont refund within 14 days i cant get m'y money back anymore.I also made refund requests without any answer.What's the solution to this ?

What Strava subscription can be refunded, because no confirmation has appeared for me, hopefully I can refund Karen the money is not mine