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Fitness & Freshness values are different from Web vs App

lhdamiani
Mt. Kenya

Hi,

I'd like to know if someone else also has this issue: my fitness & freshness values differ from the web vs the app... maybe it's not a bug and it's expected, but then i'd like to know why would this be implemented like this? 

Web:
Screenshot 2023-11-29 at 09.15.00.png

app:
WhatsApp Image 2023-11-29 at 09.14.41.jpeg

 

Does anybody have any idea how to sync them again or what happened ?

Thanks in advance...

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hello @lhdamiani 

Thanks for posting about this, and we're happy to hear you're using our Fitness and Freshness features.  When comparing your Fitness on the Mobile App vs. your Fitness on the Web, it's important to make sure the same parameters are selected.

On Mobile and Web, you can select the time period you want to view, so it's important to make sure you are comparing the same time periods.  From your screenshots I can see you've selected 3 months for Mobile and 3 months for Web, so that's good.

The Mobile view of Fitness takes all activity types into consideration, however on the web you can filter and look at your Fitness score considering only particular activity types.   I can see that your Web view is set to "all activities" so again, that's good.

When we calculate Fitness, we use relative effort and any power data you record on your activities.  In the Mobile view, we show your fitness score based on both of these.  However on Web, you can select to view your Fitness by either relative effort only, power only, or both relative effort and power.  Looking at your screenshot, I can see you have "relative effort" selected for web, which is very likely what is causing the discrepancy.  I recommend changing that to from "relative effort" to "power and relative effort" and your fitness score on web should then match what you see on Mobile.  

Screenshot 2023-11-30 at 9.44.10 AM.png

Apologies for any confusion over this.  Please give that a try and let us know if that solves the problem.

 


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

4 REPLIES 4

agul29
Mt. Kenya

Hello @Jane,

Is there a way to use these filters in the mobile app? Does Strava have any plans regarding implementing it? I personally would love to see this feature implemented. Is there an avenue to request this feature?

Much thanks for your support.

Hello @agul29 

There is not a way to use filters on the Fitness and Freshness graph on the Mobile App.  If you would like to request this feature, please visit our Guide to Ideas for information on how to submit a feature suggestion.  

Also, you may be interested in this existing idea submission as it relates to other suggested enhancements to the Fitness and Freshness feature.  


Jane (she/her)
STRAVA | Community Hub Team

@Jane Hi, any updates on this?

Jane
Moderator Moderator
Moderator

Hello @lhdamiani 

Thanks for posting about this, and we're happy to hear you're using our Fitness and Freshness features.  When comparing your Fitness on the Mobile App vs. your Fitness on the Web, it's important to make sure the same parameters are selected.

On Mobile and Web, you can select the time period you want to view, so it's important to make sure you are comparing the same time periods.  From your screenshots I can see you've selected 3 months for Mobile and 3 months for Web, so that's good.

The Mobile view of Fitness takes all activity types into consideration, however on the web you can filter and look at your Fitness score considering only particular activity types.   I can see that your Web view is set to "all activities" so again, that's good.

When we calculate Fitness, we use relative effort and any power data you record on your activities.  In the Mobile view, we show your fitness score based on both of these.  However on Web, you can select to view your Fitness by either relative effort only, power only, or both relative effort and power.  Looking at your screenshot, I can see you have "relative effort" selected for web, which is very likely what is causing the discrepancy.  I recommend changing that to from "relative effort" to "power and relative effort" and your fitness score on web should then match what you see on Mobile.  

Screenshot 2023-11-30 at 9.44.10 AM.png

Apologies for any confusion over this.  Please give that a try and let us know if that solves the problem.

 


Jane (she/her)
STRAVA | Community Hub Team