on 07-15-2022 02:02 PM - edited on 04-04-2023 09:49 AM by Jane
Strava is a global community with millions of members. Each one of you has valuable feedback on how to improve Strava. We love hearing from you and will do what we can to surface hot topics and trends to our product teams. Our roadmaps and team resources are set far in advance, as such, our ability to accommodate feedback is constrained. There are many more of you than there are of us so we can only take the best and most popular ideas for initial consideration, so make them the best they can be by following these guidelines & voting on your favorites to increase their popularity.
Ideally, we would take great pleasure in implementing all of the most popular ideas. Realistically, there may be various reasons that prevent us from including them, and we ask that you bear that in mind if your suggestions don’t make it into our roadmaps.
What makes a good idea?
Feedback that is actionable and constructive is most useful. We created an acronym with the most important points to help you frame your idea:
We receive suggestions every day, so it’s likely that someone else has had the same idea. We want to avoid duplicate submissions to reduce clutter and maximize the number of kudos your idea could receive. Your idea's subject title is very important and should summarize your suggestion as accurately as possible.
🔎 Hot tip: Try using relevant keywords when coming up with a subject. For example, if you have an idea around 'making it possible to automatically assign gear to a specific sport type' enter just a few keywords, like “assign gear sport type". You can still polish the subject text afterwards.
How do I submit my idea?
* ✋ If you find a similar idea, don’t just move on! Let us know that you’re also interested by:
Criteria for consideration
Bad example ✘:
👉 Note that the subject line doesn’t mention a specific feature, is vague and would not be easy to search for.
Good example ✔:
👉 The subject is clear, easily searchable, and describes the feature in question. The description lists why it’s important to the person and the value it would bring to the experience. It also contains an example of when the suggested feature was needed.
The option to vote for an idea depends on its status. Please refer to the chart below to see which statuses are open for voting. All newly submitted suggestions default to the "New Idea" status and require review and approval before they are opened up for voting. You can comment on ideas in the "New Idea" status and even subscribe to them to be notified about any updates. The option to subscribe to a post appears in the drown-down options menu on the right-hand side.
Our moderation team will review your submission to make sure that it adheres to our guidelines and fulfills our requirements, then its status will be updated accordingly. It may be edited by a moderator to polish the subject, add more detail, or for a different reason. You will be notified if it is modified. If your idea is not approved, a moderator will leave a comment to inform you about the decision. Please refer to the following chart for an overview of the six different statuses that exist:
How do you decide which ideas are implemented?
There’s a great deal of consideration that goes into this and the following criteria is taken into account for what gets prioritized for future development:
What if my idea is really popular?
Even if a topic is popular, it may not be feasible to fit into our roadmap. The more your idea is aligned with current initiatives, the more likely it will be to influence our work. We will do our best to share our priorities in advance so that you can participate in timely and relevant discussions.
Even if it isn’t implemented in the manner in which you envisioned, the feedback may still be considered and used to help make decisions on what we do next.
How often are you reviewing ideas?
We review all newly submitted ideas weekly and consolidate trends on a quarterly basis to be shared with our product teams.
Bug Reports and Product Support
This space is reserved for feedback. It is not the optimal place to solicit technical assistance or report bugs.
Bugs: To report a bug, first check our Known Issue section. If you do not see the bug you’re experiencing, you can submit this to our team by following the instructions here.
Product Support: To receive assistance with, or to ask a question about our product, please post a question to the community in one of our Forum boards here.
Alternatively, you can access additional resources:
We look forward to hearing from you!
What about feature suggestions for the community hub itself? Should those be posted under Feature Suggestions too?
@eric Good question. We welcome your feedback on the Community Hub itself over in our Community Hub Feedback Group
Solo quería que si es posible los retos que se dan a bici muscular virtual y hambike también se pusieran a bicis eléctricas así como los segmentos se pasarán los ya existentes se pulmonar a eléctrica y kom también
Y espero respuestas.