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My Runs Won't Save After Expiration of Subscription Trial Period

  • May 10, 2026
  • 1 reply
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Hi

My activities are suddenly not being synced after the subscription trial ended. They literally stopped coming through to the app immediately upon expiration of the trial. I was under the impression that Strava is free for basic things such as keeping records. I use Huawei Health as my main source of the information and everything seems okay that side, all is linked. Whatever I touch on the previous activities, it redirects me to a subscription page.

Best answer by Emily_A

Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

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1 reply

  • Answer
  • May 11, 2026

Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

If you’re looking to for technical support or to request a new feature, check out this resource:

Looking for technical support or to request a feature? Here’s how.